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Documents related to » crm solutions call centers


Best of the Three CRM Solutions
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new

CRM SOLUTIONS CALL CENTERS: Best of the Three CRM Solutions Best of the Three CRM Solutions Katarina Novatzki and Kevin Ramesan - August 5, 2004 Read Comments Event Summary The recent product innovations offered by SalesLogix v6.2, along with the acquisition of ACCPAC by the UK-based Sage Group, position the vendor in a wide range of buyer profiles. Best Software, Sage s US-based subsidiary, can now offer to its North American partners the opportunity to provide comprehensive customer relationship management (CRM) solutions
8/5/2004

CRM Solutions Buyer s Guide
CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and solutions by company size, and different CRM solution features.

CRM SOLUTIONS CALL CENTERS: CRM Solutions Buyer s Guide CRM Solutions Buyer s Guide Source: CompareBusinessProducts.com Document Type: White Paper Description: CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and
2/27/2013 10:02:00 AM

Case Study: Energy Solutions


CRM SOLUTIONS CALL CENTERS: Organizational Growth TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises The Buyer s Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution
5/3/2013 12:08:00 PM

Exact Acquires Vanguard Solutions Group
With the acquisition of Vanguard, Exact Software expects to more tightly integrate Exact Business Analytics with its existing product family, and develop additional capabilities to meet the evolving needs of both Exact and Vanguard customers and prospects.

CRM SOLUTIONS CALL CENTERS: Exact Acquires Vanguard Solutions Group Exact Acquires Vanguard Solutions Group P.J. Jakovljevic - January 16, 2006 Read Comments Exact Acquires Vanguard Solutions Group Along the lines of enhancing products possibly by acquiring companies for specific products and capabilities, in October, Exact Software announced that the company completed the acquisition of Vanguard Solutions Group , a Glen Ellyn, Illinois-based (US) provider of enterprise business intelligence (BI) solutions. The acquisition should
1/16/2006

Top Business Intelligence Solutions 2009
To find out, simply use TEC's business intelligence evaluation center to compare how more than 20 leading BI solutions meet your companys needs.

CRM SOLUTIONS CALL CENTERS: Top Business Intelligence Solutions 2009 Top Business Intelligence Solutions 2009 New developments in business intelligence (BI) software have made BI more accessible, affordable, and valuable to your business than ever before. And now you can get the benefits quickly, with much smaller implementation budgets and timelines. The leaders include SAP BusinessObjects Edge Business Intelligence, ProClarity by Microsoft, Hyperion System 9 by Oracle, Exact Business Analytics by Exact Software, Infor PM 10, IBM
12/8/2009

How to Evaluate Data Deduplication Solutions
Data deduplication is one of the hottest technologies in storage today. However, with many different deduplication approaches from various vendors—each hyping its own unique benefits—it’s easy to get caught up in determining which factors are most important for you. Discover the different methodologies used in design deduplication solutions so you can make the right decision the first time.

CRM SOLUTIONS CALL CENTERS: Your Organization TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises TEC 2013 ERP Buyer s Guide for Process Manufacturing Quality Management Economic Benefits of PLM-enabled Collaboration Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) | 
12/11/2007 1:45:00 PM

Logility Collaborative Planning Solutions Offer Sound Proposition
Collaborative planning for businesses carries great potential for reducing the hidden costs that inevitably result from poor planning and limited visibility among trading partners. With new OEM partner Great Plains, Logility has made a good move in targeting this growing area and organizing its applications around the collaborative aspects.

CRM SOLUTIONS CALL CENTERS: Logility Collaborative Planning Solutions Offer Sound Proposition Logility Collaborative Planning Solutions Offer Sound Proposition Steve McVey - July 17, 2000 Read Comments S. McVey - July 17, 2000 Product Background Atlanta-based Logility describes itself as the leader in B2B collaborative commerce solutions via the Internet. Though all vendors take great pains to position themselves as leaders in something, Logility s claim goes beyond a skillfully crafted marketing blurb. Logility traces its lineage
7/17/2000

Integration Validation of Networked Solutions
When implementing and running solution landscapes that drive mission-critical business processes, solution integration can be complex and challenging. Implementation work, typically distributed across many teams and many stakeholders, may include custom-built and third-party software. This paper discusses how you can make sure your solutions are integrated correctly so they run smoothly, without technical interruption.

CRM SOLUTIONS CALL CENTERS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX�
2/19/2013 3:45:00 PM

Siemens Product Development Solutions for Process Industries
Process manufacturing companies have traditionally been slow to adopt product lifecycle management (PLM) solutions, mostly because they have not had many alternatives to choose from. The Siemens SIMATIC IT portfolio is one exception. Read TEC Analyst Gabriel Gheorghiu’s in-depth analysis of version 6.5 of the SIMATIC IT portfolio of products.

CRM SOLUTIONS CALL CENTERS: even customer relationship management [CRM] or supervisory control and data acquisition (SCADA) systems). As their names imply, MES manages the execution side of the production cycle, ERP manages the resources necessary for production, and PLM manages product development. Integration between PLM, MES, and ERP   A Closer Look at SIMATIC IT The SIMATIC IT product line is made of three suites: •  R&D Suite (to integrate formulated product information and processes with manufacturing), •  Production
3/13/2012 10:03:00 AM

Why Privately Held Manufacturers Should Implement IFRS-ready ERP Solutions
While regulatory requirements to adopt International Financial Reporting Standards (IFRS) may be a concern for publically traded companies only, there are plenty of reasons why privately held entities will want to prepare to adopt IFRS as well.

CRM SOLUTIONS CALL CENTERS: Why Privately Held Manufacturers Should Implement IFRS-ready ERP Solutions Why Privately Held Manufacturers Should Implement IFRS-ready ERP Solutions - December 14, 2009 Read Comments Why Privately Held Manufacturers Should Implement IFRS-ready ERP Solutions Christine Anderson and Mitch Dwight In this article, we ll review the different reasons why even private companies should prepare to adopt International Financial Reporting Standards (IFRS). We ll also delve into the reasons why asset-intensive
12/14/2009

Oracle Accelerate Provider of Life Sciences Solutions
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CRM SOLUTIONS CALL CENTERS: Oracle Accelerate Provider of Life Sciences Solutions Oracle Accelerate Provider of Life Sciences Solutions Source: Percipient Consulting Document Type: Brochure Description: ... Oracle Accelerate Provider of Life Sciences Solutions style= border-width:0px; />   comments powered by Disqus Source: Percipient Consulting Learn more about Percipient Consulting Readers who downloaded this brochure also read these popular documents! Best Practices for ERP Implementation Talent Management for Small and
1/18/2010 6:08:00 PM


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