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Abstract:
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They
want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market
insight. But few companies realize these goals, often b (...)
Excerpt related to
crm solution success bi:
... Find out where a CRM implementation can get off track—and how to ensure CRM
success. Download <strong>CRM, ERP, BI, and IT Investment—Where Do
You Find the ...
Published:
2010-03-11
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Abstract:
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In
Relation To CRM System. Your company has just selected a new customer relationship management (CRM) system for your company.
Congratulations should be in order. However, your work has (...)
Excerpt related to
crm solution success bi:
The Real Challenge of CRM: Employee Buy-In. Find Free System and Other Solutions to Define Your Systems Implementation In
Relation To CRM System. Y...
Published:
2010-03-11
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Abstract:
To achieve the top level of sales success, you need tools that work. First, you need to be able to leverage data to plan
for the future. Customer relationship management (CRM) software can provide your company with a way to accurately manage customer
relations, allowing all departments across the organiz (...)
Excerpt related to
crm solution success bi:
... Learn more about how to overcome the challenges of boosting sales with a CRM solution.
Download <strong>Gain Business Insight and Achieve Sales Success with CRM ...
Published:
2010-03-11
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Abstract:
A well designed business intelligence (BI) solution provides users with a self-service environment that matches their decision-making
processes. At the same time, it frees IT groups from ongoing development duties, enabling them to focus on systems management
and maintenance issues, as well as data integ (...)
Excerpt related to
crm solution success bi:
... This IDC report assesses how QlikTech’s BI solution addresses these
requirements. Download <strong>Success and Value from BI: The QlikView Customer Experience
...
Published:
2010-06-02
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
crm solution success bi:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
crm solution success bi:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general, existing
customers of involved merging vendors should be alert, but they should still look at these events as positive. (...)
Excerpt related to
crm solution success bi:
In addition to products' rationalization, the integration at sales and cultural levels will be challenging. In general,
existing customers of invo...
Published:
2003-08-18
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Abstract:
Read the road to business intelligence (BI) success whitepapers. The latest business intelligence (BI) technology. Better
decision making is critical during a recession—when resources are restricted—which makes business intelligence (BI) and analytics
appealing to management. But justifying large capi (...)
Excerpt related to
crm solution success bi:
... Intelligence Solution, BI Benefits, BI and Analytics
Projects, Pervasive BI, SAP Competitive Intelligence, Business Intelligence Success, BI
Competency and ...
Published:
2010-03-11
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Abstract:
Biomet, a manufacturer of orthopedic medical products needed to support its worldwide need for sales information. (...)
Excerpt related to
crm solution success bi:
Biomet, a manufacturer of orthopedic medical products needed to support its worldwide need for sales information.
Published:
2001-09-25
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Abstract:
Although the recent spate of acquisitions in the business intelligence market, especially marked with Business Object’s acquisition
of Crystal, Hyperion’s acquisition of Brio, and Actuate’s acquisition of Nimble, may bear resemblance to the raging consolidation
in the ERP market, the underlying rea (...)
Excerpt related to
crm solution success bi:
Although the recent spate of acquisitions in the business intelligence market, especially marked with Business Object’s acquisition
of Crystal, Hy...
Published:
2003-08-17
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Abstract:
Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine
these products versus the cost and functionality issues of choosing an integrated CPM product suite (if still possible to
find). Mission-critical issues like scalability, reliability, (...)
Excerpt related to
crm solution success bi:
Users choosing point planning or BI products should consider the integration infrastructure and effort needed to combine these
products versus the...
Published:
2003-08-19
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Abstract:
The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that
the business needs of the user dictate the technical solution, not the other way around. In other words, it should let the
business users drive the process, and remove the problems of (...)
Excerpt related to
crm solution success bi:
The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the
business needs of the...
Published:
2005-07-20
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Abstract:
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing,
business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational
decision-making, optimizing performance, and ac (...)
Excerpt related to
crm solution success bi:
... The need to understand data warehousing and the best means of leveraging data has become essential to
developing a forward-looking approach to a BI solution. ...
Published:
2006-10-25
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Abstract:
Expert solutions for business intelligence (BI): 5 things to watch for in 2010.Find the software information you're looking
for. Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business
goals—comprehensively deployed and adopted; and manage (...)
Excerpt related to
crm solution success bi:
... is also known as : BI Solution, Competitive Intelligence ...
wide BI, BI Information, CRM Business Intelligence ...
BI, Business Intelligence Function, Success with BI ...
Published:
2010-03-11
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Abstract:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current
XA client base, which is the must for the long-term via (...)
Excerpt related to
crm solution success bi:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives...
Published:
2001-10-08
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Abstract:
Find out how Jaspersoft is staying ahead of the game in the BI market in this comprehensive product note on Jaspersoft Enterprise
Edition. Entering the BI space for large companies is not a small challenge. Jaspersoft may be doing its homework to acquire
more recognition and make a smooth but sure entranc (...)
Excerpt related to
crm solution success bi:
... Even now, some decision makers in IT business areas are still not convinced that having an open source
BI solution could really bring specific advantages to ...
Published:
2010-03-31
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Abstract:
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service. (...)
Excerpt related to
crm solution success bi:
Chemical company HB Fuller has leveraged the Internet to improve their level of customer service.
Published:
2001-09-15
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm solution success bi:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
crm solution success bi:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem
to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of
merging its two subsidiaries, a positive sign is that SAP has (...)
Excerpt related to
crm solution success bi:
... understand the performance of key success factors (KSFs ... The entire
solution is managed through a ... software revenues related to mySAP CRM
(Customer Relationship ...
Published:
2002-02-25