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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm software vendor selection


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm software vendor selection  step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections 5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Aplicor delivers Web-based CRM , ERP and accounting software to global midmarket and enterprise organizations. Unique strengths include an intuitive user interface to promote a positive user experience, Source : Read More...
Software Evaluation and Software Selection
Organizations are surrounded by ambiguity when making their implementation decisions. Accurate and relevant criteria that are properly weighed against an

crm software vendor selection  and services, including The CRM Matrix , Gartner , and 2020 Software . The following, however, will focus on how to use TEC''s tools to solve the problems identified. TEC''s Shortlist Wizard helps create a profile of needs through basic questions, and compiles a list of vendors that should be considered in a more detailed evaluation. TEC''s evaluation centers (online decision support tool) support the analysis and comparison of thousands of criteria on hundreds of vendor solutions that have been vetted by Read More...
Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+
Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based

crm software vendor selection  Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+ Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center questionnaire : Industry : Manufacturing Structure : National Site Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

crm software vendor selection  business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools such as business applications are necessary for the vast majority of CRM initiatives, but you don''t start building a house by conducting a search for tools. You begin by developing a vision of what you want your house to look like. The CRM vision should consist of a clear, well constructed model of how the company would like Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

crm software vendor selection  the Relative Importance of CRM Analytics increases, the scores for Microsoft and Genesis Global Technologies decrease while the score for Exact Software increases. The graph also indicates that the rank of the vendors would change if the Relative Importance of CRM Analytics was increased to approximately 30%. This graphing capability is useful for two reasons. First, it can distinguish criteria that significantly impact the decision by identifying areas of the knowledge base where either the lines cross Read More...
Vendor Snapshot: VAI at the TEC Vendor Challenge
The flagship product of VAI (Vormittag Associates Inc.) is the S2K Distribution Management Software suite, which includes the following: financial applications,

crm software vendor selection  and customer relationship management (CRM). At the time of its founding in 1978, the company placed a heavy focus on the distribution market, to better serve the distributors in the New York area, where VAI is headquartered. Today, 45 percent of VAI''s customers are distributors running the S2K Distribution package, and 50 percent are manufacturers/distributors, also running on S2K. Of VAI’s 150 employees, more than 130 are involved with distribution. English and Spanish are the software''s supported Read More...
Sirius Software
Sirius Software offers various software solutions that will help you manage your projects, timesheets, business processes, assignments and to evaluate your

crm software vendor selection  Software Sirius Software offers various software solutions that will help you manage your projects, timesheets, business processes, assignments and to evaluate your resources skills. Read More...
Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

crm software vendor selection  (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 CRM installations worldwide. Soffront customers include mid-sized companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations. Read More...
abas Business Software
abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and

crm software vendor selection  Business Software abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO) environments. The abas Business Software brand includes the following products: abas ERP for production abas Distribution for distribution, wholesale, and service companies the abas eB e-business solution New functions and technologies are added to the standard software with each new version. abas Business Read More...
3C Software
3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex

crm software vendor selection  Software 3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex manufacturers. Through interviews with everyone involved in cost management—from accountants to engineers to chief financial officers (CFOs)—3C software creates a solution that offers functionality that is both comparable with any accounting method and integrative with other enterprise and manufacturing systems. Read More...
Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

crm software vendor selection  Software Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the form of reliable software products that help you develop, deploy, manage and maintain enterprise applications without expensive downtime or business interruption.We equip IT professionals with software tools that are easy to use and embedded with the knowledge of our world-renowned technical experts to automate daily tasks and simplify Read More...
Logic Software
Established in 1999, Logic Software, Inc. specializes in the development and design of custom software applications, programming services outsourcing, and

crm software vendor selection  Software Established in 1999, Logic Software, Inc. specializes in the development and design of custom software applications, programming services outsourcing, and shrinkwrap software development. It is a privately owned company with headquarters in Toronto, Ontario (Canada), and an offshore development department located in Belarus. Logic Software products are used at sites in over fifteen countries. Read More...
Down To Earth Business Software
Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting

crm software vendor selection  To Earth Business Software Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting, wholesale distribution, and light manufacturing industries for small and mid-sized companies. The company''s products automate financial and operational processes. Read More...
Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

crm software vendor selection  Software Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes Spreadsheet Server, Executive DASH, Cost Analyzer, and Budget Manager, is compatible with enterprise resource planning packages such as BPCS, Infinium, MOVEX, Oracle®, SAP®, Jack Henry, and J.D. Edwards, and runs on iSeries/AS/400, Oracle®, SQL Server, and Microsoft Access DB. With over over 1,000 customers and 3,500 installations Read More...

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