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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm software selection reference


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm software selection reference  step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections 5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Aplicor delivers Web-based CRM , ERP and accounting software to global midmarket and enterprise organizations. Unique strengths include an intuitive user interface to promote a positive user experience, Source : Read More...
e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

crm software selection reference  provider specialists (wireless, e-learning, CRM, SCM, ASP, etc.). This should also lead to more acquisitions and mergers - such as the Commerce One acquisition of APPNET, driven in part from COMMERCE ONE''s need to have bodies to implement their e-Marketplaces. Another example - albeit for different reasons other than technology - is the absorption of Ernst & Young''s management consulting arm into Cap Gemini, with origins as a systems integrator, and USWEB and Whittman-Hart. Consolidation and acquisition Read More...
Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion
A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by

crm software selection reference  a customer relationship management (CRM) suite tend to have a higher risk profile than financial modules such as accounts receivable. The level of expertise within the selection/implementation team is also an important indicator. Factors to be considered are Knowledge of the industry Knowledge of existing business processes Understanding of the high value software selection process Knowledge of software vendor management Knowledge of ERP/CRM systems These factors should be used to measure the expertise Read More...
EAI Vendor Active Software Activates Transactions
Active Software, Inc., a provider of enterprise application integration software products, today announced the ActiveWorks™ Application Transaction Coordinator

crm software selection reference  Vendor Active Software Activates Transactions EAI Vendor Active Software Activates Transactions M. Reed - June 1, 2000 Event Summary Active Software, Inc. (Nasdaq: ASWX), a provider of enterprise application integration software products, today announced the ActiveWorks Application Transaction Coordinator (ATC) to ensure the transactional integrity of end-to end business processes. A new component of the ActiveWorks Integration System, the ATC is said to provide guaranteed application-to-application tra Read More...
The Path to ERP for Small Businesses, Part 3: Selection of ERP Software
The third and final part of the path to ERP for small businesses series describes the software selection stage, including the dos and don’ts during vendor

crm software selection reference  accounting, customer relationship management [CRM], etc.), multisite management, security, device interface management, and application tools (programs which can be used to manage or develop the software). 2. The Shortlist Before reviewing the product demonstration you probably had a list of ten or more vendors who claimed that they can do most of the things you need for your company. If conducted in a proper manner, the demo and the technical criteria mentioned above should bring the list down to no Read More...
Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration
Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not

crm software selection reference  Process Improvement (EPI) Software: Customer and Software Vendor Collaboration Introduction So you have just completed implementing an enterprise resource planning (ERP) software package and you think you''re set for the next five years—and I have a bridge in Brooklyn that I want to sell you. Once a year (or more frequently if you have really angered the software gods), the vendor issues a new release. With the new release come promises of new functionality, better performance, or incorporation Read More...
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

crm software selection reference  Mountain Software Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for midsized businesses and nonprofit organizations in need of accounting software, fund software, or point of sale (POS) software and hardware across a broad range of industries requiring customizable solutions. Cougar Mountain is based in Boise, Idaho (US). Read More...
Saba Software
Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba@s people management solutions

crm software selection reference  Software Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba’s people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Its customers include ABN AMRO, Bank of Tokyo-Mitsubishi UFJ, BMW, Dell, Lockheed Martin, Tata Consultancy Services, and the U.S. Army and U.S. Navy. It is headquartered in Redwood Shores, California, Saba has offices on five continents. Saba provides Read More...
Outsourcing, Applications Software Software Evaluation Report
The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software

crm software selection reference  Applications Software Software Evaluation Report TEC''s Outsourcing, Applications Software Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive Read More...
BQE Software
BQE Software, Inc.

crm software selection reference  Software BQE Software, Inc. Read More...
Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

crm software selection reference  Market Dynamics for Software Vendors Part One: Software Requirements for Retail Introduction There are some interesting dynamics within the retail market segment. On one hand, the market is has been penetrated less by enterprise applications than most other economic sectors, in part because retailers have largely been remiss in leaving mainframes and other legacy technologies behind. Also, the sector has shown some resilience even during the recent and potentially ongoing economic malaise, in part Read More...
WorkForce Software, Inc.
Located in Livonia, Michigan (US), WorkForce provides enterprise class, web-based time and attendance, and labor management software for large employers. It is

crm software selection reference  Software, Inc. Located in Livonia, Michigan (US), WorkForce provides enterprise class, web-based time and attendance, and labor management software for large employers. It is a privately-held company. Read More...
Maximizer Software
Maximizer Software delivers easy-to-use and affordable customer relationship management (CRM) solutions to meet the needs of small to medium businesses (SMBs

crm software selection reference  of experience in the CRM industry, Maximizer Software has sold over one million licenses to more than 120,000 customers. Read More...
webMethods Gets Active (Software That Is)
In May webMethods Inc. announced that it will purchase Active Software Inc. in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods

crm software selection reference  Gets Active (Software That Is) webMethods Gets Active (Software That Is) M. Reed - June 7, 2000 Event Summary On Monday May 22, webMethods Inc. (NASDAQ: WEBM) announced that it will purchase Active Software, Inc. (NASDAQ: ASWX) in an all-stock deal. The purchase is worth approximately $1.3 Billion. WebMethods is a vendor of B2B eCommerce integration software, and the acquisition of Active allows them to extend their integration strategy for extended supply chain and business-to-business Read More...
Small Business Software (SBS) Software Evaluation Report
The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn

crm software selection reference  Business Software (SBS) Software Evaluation Report TEC''s  Small Business Software (SBS)  Software Evaluation Report   allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive Read More...

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