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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm serious business application


CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis

crm serious business application  demonstrate ROI on their CRM investments, since most companies indicate that non-financial metrics (often called intangible benefits) outweigh financial metrics as gauges of technology investment value.(4) In addition, those that use either financial or non-financial metrics are not quantifying key performance indicators, which would provide clear guidance and proof of success. Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. Metrics are essential, Read More...
QAD Explores E-Business While Not Abandoning ERP
QAD, one of the leading ERP vendors, announced a number of product and alliance initiatives prior to or during Explore 2000, its annual user conference that

crm serious business application  regarding Customer Relationship Management (CRM) as well as a more articulated ASP strategy. During our attendance of QAD Explore we were made aware that some alliance negotiations were in progress, and the market should expect related press releases in the near future. User Recommendations We generally recommend including QAD in a long list of an enterprise application selection to mid-market and low-end Tier 1 manufacturing and distribution companies (with $50M-$2B in revenue), based on its broad Read More...
IBM is Serious About SMB
In the battle for market supremacy, IBM wants to win by reducing Microsoft''s market potential. IBM has selected the infrastructure as its battlefield. Both

crm serious business application  Technology offered its C2 CRM suite with IBM''s hardware, middleware, and database technologies. Even SAP and IBM formed an alliance to offer enterprise developers a stream of Web services-based APIs. Accordingly, IBM is reinforcing its integration strategy and has already rolled out about 300 adapters for its WebSphere platform, all developed by the company or partners. The most recent partnership collaboration is on the Siebel front where both companies are preparing to launch a hosting service for Read More...
Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

crm serious business application  bells-and-whistles of some incumbent CRM products any time soon, that will likely happen some time down the track. Those who laughed at the early releases of MS Word or Excel will now have real trouble finding widespread use of the then stalwart word processor and spreadsheet products WordPerfect and Lotus 1-2-3 . It is a no-brainer that Microsoft is getting quite serious about the enterprise applications market; evidenced by its MBS division (just by the sheer magnitude of these acquisitions'' costs, let Read More...
Navigator Business Solutions, Inc.
Navigator One Business Solutions has been providing business software to manufacturers, distributors, service providers, and retailers since 1994. Its solutions

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Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm serious business application   Read More...
Enterprise Service-oriented Architecture from a Business Perspective: Differentiate, Accelerate, and Simplify Your Business
To survive in today’s global marketplace, companies must develop a competitive advantage. Your business can thrive with the help of enterprise service-oriented

crm serious business application   Read More...
TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers
Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM

crm serious business application  distribution, customer relationship management (CRM), and supply chain management (SCM), to business intelligence (BI) and enterprise asset management (EAM). # # # Contact: Lynne Brash Media Relations Technology Evaluation Centers (TEC) (514) 954-3665, extension 254 740 St. Maurice, 4th floor Montreal, Quebec, H3C 1L5, Canada media@technologyevaluation.com Read More...
The 2011 Focus Experts'' Guide to Business Intelligence
Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI

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How IBM Cognos 8 Business Intelligence Meets the Needs of Business Managers
The fast pace of business is making business managers’ lives more challenging than ever. Their teams are more dynamic and far flung, their executives are

crm serious business application   Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

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BUSINESS FIRST: Business Process Management (BPM) Competitor Analysis Report
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which

crm serious business application   Read More...
Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

crm serious business application   Read More...
Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence
For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be

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