X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 crm sample business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » crm sample business applications

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

crm sample business applications  Popular Business Applications | CRM Sample Business Applications | CRM Small Business Applications | CRM Top Business Applications | CRM Web Based Business Applications | CRM Web Business Applications | CRM Business Application Platform | CRM Master Business Application | CRM Serious Business Application | Business Applications CRM | Best Business Applications CRM | Building Business Applications CRM | Business Application Example CRM | Business Application Integration CRM | Business Applications Read More

Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability lacking in many of today’s web applications. However, as with any technological innovation, with the new opportunities come new challenges to be negotiated. What are the business benefits of adopting RIA, and what are the risks?

crm sample business applications  Saas Companies | Saas CRM | Saas Customer Service | Saas Data | Saas Delivery Model | Saas Design | Saas Development | Saas Diagram | Saas Email | Saas Enablement | Saas Environment | Saas Example | Saas Hosting | Saas Integration | Saas Inventory | Saas Legal | Saas Management | Saas Model | Saas Models | Saas Network | Saas Platform | Saas Platforms | Saas Presentation | Saas Product | Saas Project | Saas Requirements | Saas Research | Saas Review | Saas Sales | Saas Service | Saas Services | Saas Read More

The Wizardry of Business Process Management - Part 2


Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s value proposition.  At the end of that post, I mentioned my recent attendance of a witty presentation that attempted to explain the essence of BPM via a bit of humor and the metaphor of the classic “Wizard of Oz” movie. Namely, on March 23

crm sample business applications  disjointed) customer relationship management (CRM) applications for financial services and health care, and was doing sort of OK. While those applications dealt with process issues, they were not BPM solutions per se . But the latest inflection point took place in 2004 when Pega rewrote its product suite yet again, this time with the idea of empowering both business users and IT staff to “Build for Change (BFC).” The idea behind this now trademarked slogan is that companies can deliver value  more Read More

Acquisitions Fuel Vendor Growth in the Enterprise Applications Field


Infor cites continued organic growth, license revenue from new customers, and install base cross-selling and up-selling as key growth drivers for the group. The acquisition of Formation Systems and Geac can only fuel Infor growth.

crm sample business applications  is analogous to its CRM case, the vendor has a decent PDM solution stemming from Baan, but admits that the product''s low brand recognition has limited it to only the existing install base (and even there it has to contend with best-of-breed PLM products). Conversely, as mentioned earlier, the vendor has become a feared competitor in the supply chain execution (SCE) space, given the successful assimilation of once well-known products such as EXE or CAPS (indications are that the license revenues from Read More

Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell a greater number of smaller projects with fixed time

crm sample business applications  solutions ,  Siebel for CRM , and  Oracle Transportation Management (OTM) . OBAs for Oracle E-Business Suite (EBS) are now available on Sun Microsystems’   64-bit  systems running the  Solaris 10 operating system (OS ) for eight industries in 20 countries bringing the total to over 280 OBAs available in 35 countries. Several deployment options, including  hosting by Oracle On Demand , hosting by a third party, and on-premise hosting all with customizable service packages to meet the needs of Read More

Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

crm sample business applications  voip phone,voip phones,voip phone service,voip phone systems,wireless voip phone,voip phone calls,voip business phone system,best voip phone,business voip phone,voip phone number,voip info,voip phone companies,buy voip phone,wireless voip phones,voip video phone Read More

Making Business Intelligence Easy: Agile Business Intelligence


There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and technology that enables organizations to respond with flexibility and immediacy to changing reporting and analytics needs, demand for Agile BI is growing quickly. Read this white paper to find out why you need agile BI and how to use it to achieve agile development.

crm sample business applications  agile business, Yellowfin BI,Yellowfin software, Yellowfin white paper, agile BI, agile development Read More

SaaS Realities-Business Benefits for Small and Midsized Business


Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users.

crm sample business applications  software as a service,software as a service software,management software as a service,software as a service cloud computing,software as a service business,microsoft software as a service,software as a service microsoft,software as a service saas,saas software as a service,software as a service provider,software as a service solution,software as a service solutions,software as a service industry,software as a service development,software as a service platform Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

crm sample business applications  business phone system,small business phone system,voip business phone system,business phone system voip,voip small business phone system,small business phone system voip,business phone system pbx,pbx business phone system,ip business phone system,business phone system reviews,business phone system review,best business phone system,digital business phone system,panasonic business phone system,wireless business phone system Read More

TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers


Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM) Evaluation Centers to help companies select the software solutions they need to optimize their performance and to stay competitive within their markets.

crm sample business applications  distribution, customer relationship management (CRM), and supply chain management (SCM), to business intelligence (BI) and enterprise asset management (EAM). # # # Contact: Lynne Brash Media Relations Technology Evaluation Centers (TEC) (514) 954-3665, extension 254 740 St. Maurice, 4th floor Montreal, Quebec, H3C 1L5, Canada media@technologyevaluation.com Read More

Business Objects Objects Again


In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

crm sample business applications  business objects,brio technology,cognos,Software developer Cognos,Business Objects SA,business intelligence software,cognos lawsuit,France-based Business Objects,Business Objects patent,business intelligence solutions Read More

EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

crm sample business applications  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

crm sample business applications  business process management tools,business process management training,business process management tool,business process management suite,what is business process management,business process management systems,business process management bpm software,business process management software,business process management consulting,business process management consultant,business process management software comparison,business process management journal,business process management certification,business process management system,business process management open source Read More

Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

crm sample business applications  voip,business phone system,voip business phone systems,voip business phone system,small business voip phone system,small business phone system,business voip phone system,voip phone systems,voip phone system,small business phone system reviews,business voip phone,voip service providers,business voip phone systems,best small business phone system,business voip Read More

IBM Cognos 8 Business Intelligence Software for use with SAP NetWeaver Business Warehouse Accelerator


As business data volumes expand, the biggest challenge for businesses is channeling reams of data into usable information that supports effective decision-making. Organizations that invest in the SAP Netweaver Business Warehouse continuously seek new ways to leverage the power of all corporate data. Learn how some companies are deploying IBM Cognos business intelligence software in the SAP NetWeaver environment.

crm sample business applications  data warehouse design,business intelligence management,business intelligence manager,data warehouse architecture,data warehouses,bi reporting,business intelligence data warehousing,business intelligence reporting,business intelligence system,business intelligence systems,business intelligence warehouse,data mining warehouse,data warehouse etl,bi query,bi reports Read More