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Software Functionality Revealed in Detail
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 crm sales processing and tracking

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

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4 Essential Components for Successful Sales


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Rules-based Marketing: Helping Companies Transform Leads into Sales


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Turn the Internet into a Strategic Sales and Interaction Channel


With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

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Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

crm sales processing and tracking  CRM Oracle CRM On Demand is the newest release of Oracle''s software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint. Read More

Proof Positive: Increasing Your Online Sales and Transactions


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crm sales processing and tracking  Positive: Increasing Your Online Sales and Transactions Seventy-five percent of Internet users are concerned about identity theft. If people don''t trust your Web site, they won''t leave behind personal data—and certainly not their payment information. This means lost customers, sales, and registrations for your business. But there is a way to show customers your site is safe to do business with. In Proof Positive: Increasing Your Online Sales and Transactions , you''ll learn about the highest level Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


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Integrative CRM Enhances Midsize Business Agility and Performance


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How ERP and CRM Solutions Can Save You Money


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Making the Leap to CRM


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crm sales processing and tracking  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today''s leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : C Read More

Executive Sales and Operations Planning Maturity Levels and Key Solution Criterion


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CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock


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crm sales processing and tracking  Secret: How to Avoid CRM Sticker Shock When making a customer relationship management (CRM) decision, it’s important to ensure your deployment will not be hit with hidden fees or other extra costs that reduce the return on investment. This study reveals the total cost of ownership (TCO) among the four leading midmarket CRM solutions. Read More

Sales Performance Management (SPM) for Dummies


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Topics include:
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  • Chapter 2: Seeing the benefits of SPM solution
  • Chapter 3: Ten things to look for in an SPM solution
Download your copy now!

crm sales processing and tracking  Performance Management (SPM) for Dummies Sales Performance Management for Dummies is designed to help you understand the process and meet the challenges of sales performance management (SPM). This book can help you understand the importance of SPM, key components of an SPM system, and the guidelines to evaluate the best SPM solution that fits your organization''s needs. Topics include: Chapter 1: What you need to know about SPM Chapter 2: Seeing the benefits of SPM solution Chapter 3: Ten things to Read More

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Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

crm sales processing and tracking  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More