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Software Functionality Revealed in Detail
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 crm retain resource planning

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Case Study: A New Standard for Resource Planning in the Railway Business


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Supply Chain Planning in 2000: The Brains Behind Internet Fulfillment


The supply chain planning market will top $2.5 billion in 2000, driven in large part by the needs of Internet customer fulfillment.

crm retain resource planning  adjacent features such as CRM and e-procurement; vast alliance network comprising e-commerce, CRM, ERP, and service providers Challenges: Maintaining its SCP market lead over ERP competitors whose ability to combine manufacturing, financials, and human resources functionality with SCP (acquired or developed in-house) allows them to offer complete enterprise solutions without interfaces, partnering effectively with system integrators to better manage implementations, transitioning to a more mature rate of Read More

Three Es of CRM


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crm retain resource planning  of most Phase II CRM initiatives, the logical place to start is redefining the experience of the customer. As products become indistin- guishable and markets and geographies converge, it will be the experience that differentiates and drives retention and loyalty among customers. Experience management is driven by three critical capabilities in dealing with customers, the ability to 1) visualize , 2) personalize , and 3) colonize . These capabilities will be built into the business delivery model and defin Read More

Implementing Enterprise Resource Planning: Lessons Learned from the Front


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Intentia Floats Vaporware Agent to Replace Business Planning


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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


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Social CRM is Dead, Long Live Social Media Flavored CRM


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Oncontact CRM


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How to Select a Sales and Operations Planning (S&OP) System


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Planning and Forecasting: Use Continuous Planning and Rolling Forecasts to Support Adaptive Management


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