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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm responsible software selection


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

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Lawson Software Marches Over $300M Milestone
On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract in its history to extend its

crm responsible software selection  for the new added CRM functionality through the partnership with Siebel, users are advised to ask for firm assurances on the availability and future upgrades timeframes, and more detailed scope of combined product functionality. Also, make sure that Lawson offers a single contract and help desk for all disparate components of its product offerings. Finally, consideration should be given to the endorsement of web standards. Should a different XML standard be adopted (industry wide) after installation, Read More...
Should Your Software Selection Process Have a Proof of Concept? Part One: Structures and the Selection Process
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken, structural variables, and the

crm responsible software selection  and customer resource management (CRM) implementation failure. There are many reasons for these failures. The selection phase has been identified as a key area where problems arise. The proof of concept (POC) is a tool sometimes used within the selection process to overcome these issues. The POC is a consulting exercise undertaken by the software vendor or value-added reseller (VAR). The purpose of the POC is to determine scope, functional fit, level of customisation, resources, and project timetable of Read More...
Lawson Software Expands Vertically As Well
On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical

crm responsible software selection  ERP functions such as CRM (through an OEM agreement with Siebel). SEA refers to Lawson''s long-standing initiative to tremendously simplify the learning curve required by users; it features intuitive Web user interfaces and navigational tools. Extensions are customizable applications for areas that include workflow, e-commerce, and analytics. Lawson has also built an impressive mind share in the ASP market, which is becoming increasingly attractive to its target market. Lawson''s product offering consists Read More...
Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance
The US Food and Drug Administration (FDA) requires pharmaceuticals and medical device companies to comply with numerous standards. Medical device manufacturers

crm responsible software selection  at selected ERP and CRM functionalities and how they can serve to satisfy FDA requirements. Engineering Change Control The Engineering Change Control process is a userdefinable workflow type ERP sub-system. It can augment or even replace the paper trail that usually accompanies any changes to product design data. By providing mechanisms, audit trails and archives, Engineering Change Control functionality gives Medical Device Manufacturers ready access to documentation on prior product versions. In this Read More...
Software AG
Software AG helps organizations achieve their business objectives faster. The company@s big data, integration and business process technologies enable customers

crm responsible software selection   Read More...
Everest Software Inc.
Founded in 1994, Everest Software is a privately-held, multinational software company headquartered in Dulles, Virginia (US). Everest Software has nearly 300

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Vero Software
Vero Software is a world leader in CAD CAM software with a proven track record of reliable product delivery. Vero develops and distributes software for

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm responsible software selection  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn''t meet all of their business requirements, they should

crm responsible software selection  problems. General ERP and CRM software is designed to focus on general business practices within broad industries. Specialized ERP software, like Process ERP provides solutions for specific industries and even segments within those industries. Niche software can be tailored to a specific industry segment. Jim Stromvig, information services manager at Salem OR frozen food manufacturer NORPAC, has one caveat. Stromvig has found that niche software vendors can provide, functionality that is an improvement Read More...
BatchMaster Software Inc
BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand

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Smart Software
Founded in 1984, Smart Software is a provider of enterprise-wide demand forecasting, planning, and inventory optimization solutions. Smart Software@s flagship

crm responsible software selection   Read More...
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

crm responsible software selection  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More...
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

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