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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm responsible software selection


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm responsible software selection  Successful Software Selection | CRM Responsible Software Selection | CRM Business Software Selection | CRM Software Selection Guide | CRM Software Selection Tool | CRM Software Selection Website | CRM Maintenance Software Selection | CRM Software Selection Advice | CRM Software Vendor Selection | CRM Software Selection Checklist | CRM Software Selection Requirements | CRM Software Systems Selection | CRM Software Selection Information | CRM Powerful Software Selection | CRM Accounting Software Selection Read More...
Lawson Software Expands Vertically As Well
On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical

crm responsible software selection  ERP functions such as CRM (through an OEM agreement with Siebel). SEA refers to Lawson''s long-standing initiative to tremendously simplify the learning curve required by users; it features intuitive Web user interfaces and navigational tools. Extensions are customizable applications for areas that include workflow, e-commerce, and analytics. Lawson has also built an impressive mind share in the ASP market, which is becoming increasingly attractive to its target market. Lawson''s product offering consists Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

crm responsible software selection  in a hierarchy. The CRM knowledge base (found at www.crmevaluation.com ) contains over 2,000 functional and technical criteria. Figure 1 illustrates the high level modules in the knowledge base. The Marketing Automation and Product Technology modules have been expanded to view the sub-modules. Expanding the sub-modules will reveal the end-level criteria that have vendor ratings. Figure 1 Each level in the knowledge base, including the end-level criteria, can be prioritized to allow the selection team to Read More...
Lawson Software Marches Over $300M Milestone
On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract in its history to extend its

crm responsible software selection  for the new added CRM functionality through the partnership with Siebel, users are advised to ask for firm assurances on the availability and future upgrades timeframes, and more detailed scope of combined product functionality. Also, make sure that Lawson offers a single contract and help desk for all disparate components of its product offerings. Finally, consideration should be given to the endorsement of web standards. Should a different XML standard be adopted (industry wide) after installation, Read More...
Should Your Software Selection Process Have a Proof of Concept? Part One: Structures and the Selection Process
This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken, structural variables, and the

crm responsible software selection  and customer resource management (CRM) implementation failure. There are many reasons for these failures. The selection phase has been identified as a key area where problems arise. The proof of concept (POC) is a tool sometimes used within the selection process to overcome these issues. The POC is a consulting exercise undertaken by the software vendor or value-added reseller (VAR). The purpose of the POC is to determine scope, functional fit, level of customisation, resources, and project timetable of Read More...
RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

crm responsible software selection  Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales force, and marketing automation software to medium-sized businesses. The company gears its CRM business process functionality toward the software industry. RTI Software was founded in 1990 and operates from Illinois, USA. Read More...
CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

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Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

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SOA Software
SOA Software, Inc.

crm responsible software selection   Read More...
Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

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Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

crm responsible software selection  Quest Software Read More...
iScala ERP Software
Epicor@s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e

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Flexi Software
FlexiInternational Software, Inc. (@Flexi@) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and

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abas Business Software
abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and

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proALPHA Software
proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution

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