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Software Functionality Revealed in Detail
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 crm resource planning skills

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Services Resource Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business


Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource planning (SRP) provides the basis of a system covering everything from initiation and planning to resource management, execution, and closing of projects and services.

Services- and project-based organizations make up a larger part of the business landscape today, as the economy has become more service- and project-driven in recent years. This project-driven service economy depends upon knowledge-worker productivity, and accurately predicting this productivity, including the time, skills, materials, and intellectual property that are required to produce favorable client outcomes, can help companies to succeed in a competitive landscape.

Whereas many companies still use standalone accounting, CRM, and PSA solutions that are not integrated, the new SRP applications in the cloud have emerged to remove those silos and manage the entire project lifecycle. Read this white paper to find out more about services resource planning and why professional services businesses need to consider this new type of software to help manage their project lifecycles.

crm resource planning skills  Planning: How Integrated PSA, CRM, and Financials Can Transform Your Services Business Enterprise resource planning (ERP), customer relationship management (CRM), and professional services automation (PSA) are all part of a standard software system for many companies today. But for project- and service-driven companies, an emerging type of software is making things easier to combine the most important elements of these solutions to support the whole bidding-to-billing lifecycle. Services resource Read More

Enterprise Resource Planning Systems Audio Conference


This is a transcript of an audio conference on Enterprise Resource Planning Systems presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a real time evaluation and selection. It then reviewed the critical differentiating ERP criteria, as well as detailed comparisons of the several major ERP vendors: SAP, Oracle, PeopleSoft, J.D. Edwards, Baan, Intentia, System Software Associates (SSA),Geac Computers, Industrial & Financial Systems (IFS), QAD, MAPICS, Symix Systems, Great Plains, and Lawson Software.

crm resource planning skills  income; delayed delivery of CRM modules and recent departure from its ''one-stop-shop'' product strategy. Oracle Oracle fortified its position as 2nd largest ERP vendor during the last two years for being the only large vendor to achieve significant growth in total revenue, license revenue and net income. Strengths : Corporate viability; applications'' horizontal functionality and scalability; technology infrastructure ownership; strong international professional services; early Internet architecture Read More

Delivering Operational Excellence with Innovation: Enterprise Services Architecture for Enterprise Resource Planning


Changing business practices, especially those that consolidate business and IT functions, requires careful research and decision making. For companies needing to move beyond traditional enterprise resource planning (ERP) systems, enterprise service applications (ESA) can help reduce the complexity of having disparate IT systems. Find out about the benefits of ESA and how it can help you achieve operational excellence.

crm resource planning skills  the information into the CRM system and then assesses the opportunity. The internal team is notified of the opportunity and assembles pricing and material information from multiple internal and external sources. Depending upon the sourcing needs, the internal team might produce an RFQ to source more competitive quotations from suppliers. This situation can occur when insufficient manufacturing capacity exists or when more competitive prices can be obtained. Existing Quotation Management Process The Read More

Bridging the Reality Gap Between Planning and Execution Part One: The Problem


At sites where both planning and execution modules are stand-alone implementations, neither deliver enough benefit because there are almost always manual connections and processes between these two crucial supply chain management (SCM) areas. Yet, planning and execution in the supply chain are slowly but surely converging because no plan is useful if it cannot be executed.

crm resource planning skills  and customer relationship management (CRM) are now a part of the supply chain equation, as are operational functions like procurement, supplier performance, spend management, and contract management. In fact, most traditional supply chain thinking has taken place on the supply side, involving operations planners and factory managers. SCE is, therefore, gaining increased awareness lately among companies that realize that planning can do only so much without the ability to make the correct and timely Read More

Case Study: A New Standard for Resource Planning in the Railway Business


Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in western Europe. The company transports almost 25 million tons, more than 70 percent of which is of an international nature. Railion needed a planning solution to overcome the drawbacks of its old system, which had been designed for passenger transport. Find out which system it chose, and why.

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Why Selecting Enterprise Resource Planning (ERP) Software Is Like Planning Your Wedding


I never thought I’d ever make an analogy such as this, but as we head into spring (the season of change—and love in bloom), I figured, "what the heck"… When you really think about it, selecting ERP software does have many similarities to planning a wedding—right down to the uncertainty of whether or not you’ve chosen the right solution or, in the case of your wedding, partner to spend a

crm resource planning skills  Selecting Enterprise Resource Planning (ERP) Software Is Like Planning Your Wedding I never thought I’d ever make an analogy such as this, but as we head into spring (the season of change—and love in bloom), I figured, what the heck … When you really think about it, selecting ERP software does have many similarities to planning a wedding—right down to the uncertainty of whether or not you’ve chosen the right solution or, in the case of your wedding, partner to spend a lifetime with. While Read More

Supply Chain Planning in 2000: The Brains Behind Internet Fulfillment


The supply chain planning market will top $2.5 billion in 2000, driven in large part by the needs of Internet customer fulfillment.

crm resource planning skills  adjacent features such as CRM and e-procurement; vast alliance network comprising e-commerce, CRM, ERP, and service providers Challenges: Maintaining its SCP market lead over ERP competitors whose ability to combine manufacturing, financials, and human resources functionality with SCP (acquired or developed in-house) allows them to offer complete enterprise solutions without interfaces, partnering effectively with system integrators to better manage implementations, transitioning to a more mature rate of Read More

SAP BusinessObjects Edge Planning and Consolidation: Streamline Planning and Reduce Business Risk


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Get Your Sales Team Going with Mobile CRM


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2011 Trends Report: Enterprise Resource Planning (ERP)


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crm resource planning skills  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

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