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Software Functionality Revealed in Detail
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 crm resource planning articles

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Case Study: A New Standard for Resource Planning in the Railway Business


Railion Nederland N.V. is an independent operating company of Railion Deutschland, the largest rail cargo transporting company in western Europe. The company transports almost 25 million tons, more than 70 percent of which is of an international nature. Railion needed a planning solution to overcome the drawbacks of its old system, which had been designed for passenger transport. Find out which system it chose, and why.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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crm resource planning articles  critical foundation of any CRM initiative. As with any data-driven application, the quality of the data determines the achievable level of success. The creation of an accurate, timely, information-rich, centralized view of the customer across channels and lines of business is a key enabler for reducing costs, managing risk, and increasing revenue and profitability in customer-centric organizations. Research shows CEOs around the globe are demanding this single view of the customer. Savvy executives know Read More

Demand Planning: Optimizing Operations across the Supply Chain


Demand planning applications can help manufacturers establish baseline sales forecasts and perform analysis to improve resource usage. They can also help manufacturers optimize pricing capabilities and better understand their markets. Yet to get the most out of these tools, manufacturers must be willing to reorganize their planning processes—and to share the resulting insights with supply chain partners and customers.

crm resource planning articles  or customer relationship management (CRM) have received in recent years. But that''s not to say it isn''t a sore spot for many in the manufacturing and distribution communities. When I speak in front of industry groups and ask how many people are happy with their sales forecasts, I don''t see any hands at all, says John Pavain, president of Norwalk, Connecticut''based MaxQ Technology, a developer of demand management systems and a Microsoft® partner. Demand planning is an area that most companies need Read More

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crm resource planning articles  and customer relationship management (CRM) are now a part of the supply chain equation, as are operational functions like procurement, supplier performance, spend management, and contract management. In fact, most traditional supply chain thinking has taken place on the supply side, involving operations planners and factory managers. SCE is, therefore, gaining increased awareness lately among companies that realize that planning can do only so much without the ability to make the correct and timely Read More

Can Webplan Reconcile Planning and Execution? Part Two: Market Impact


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crm resource planning articles  event management (SCEM), PLM, CRM, MES, and analytics/ CPM (such as, decision support tools and multidimensional analysis on information aggregated from all levels of the commerce chain, and an extensive sets of predefined performance indicators, as well as strategic planning and forecasting and balanced scorecard functions) coming together into an adaptive system. Harnessing this technology should lead to the so-called self-healing or adaptive supply chain—when a software engine monitors all the Read More

Logistics Planning Associates


Logistics Planning Associates, LLC is a supply chain software and consulting business offering solutions to complex planning problems. The company's primary product, PSI Planner, was designed to offer manufacturers and distributors a solution for supply chain planning that is not high-cost. Logistics Planning Associates is based in New Jersey, USA.

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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


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crm resource planning articles  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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