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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm relationship management vendors rms


Microsoft Retail Systems
Microsoft Point of Sale and Microsoft Retail Management System provide a complete point of purchase solution suite for small and midsize specialty retail

crm relationship management vendors rms  management, customer relationship management (CRM), and report and inquiries modules. Non-core functionalities include modules for price changes and purchase orders. Despite Microsoft's late entry into the mature retail software market, it will likely compete against known, established, and leading retail software vendors such as Intuit , Raymark , Synchronics (a division of Radiant Systems ), Fujitsu , and Retail Anywhere . By offering a stand-alone POS system and using Best Buy for Business as its only

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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