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Documents related to » crm process


Sales Process Map
Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

CRM PROCESS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
7/4/2013 10:54:00 AM

What Makes Process Process?
The systems dealing with manufacturing, inventory, procurement, and customer order management systems are among the systems that often prove to be the hardest to acquire due to the unique issues of the process enterprise.

CRM PROCESS: What Makes Process Process? What Makes Process Process? Olin Thompson - March 21, 2008 Read Comments An enterprise resource planning (ERP) or supply chain management (SCM) solution has to be selected. The project holds significant value. One way not to deliver on that value is selecting a vendor whose product does not fit the needs of the business. This is common sense, but for process companies, it can be particularly challenging. Process companies, including food, chemical, pharmaceutical, forest
3/21/2008

Process vs Discrete ERP
When researching the right manufacturing software for your business, it is important to realize there is a difference between process and discrete software. A discrete software solution for a process manufacturing company will inevitably fall short, but after you identify your manufacturing operation and requirements, what is the next step? Learn about what guidelines to follow when viewing manufacturing software to ensure your company needs are addressed.

CRM PROCESS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/29/2005 9:33:00 AM

The Web-Enabled Sales Process
Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.

CRM PROCESS: implemented customer relationship management (CRM) systems to improve relationships with prospects and customers. Yet with each initiative, the cost of sales has escalated, and with each quarter end new account revenue results have been more and more disappointing. Consequently, sales management teams have been under intense pressure to keep their attention focused on the final act of closing the deal. The problem is that the sales department has spent too much time repairing the symptoms of the sales
3/30/2006

Process ERP Market Loses PRISM and Protean
Wonderware is reducing the staff dedicated to the ex-Marcam PRISM and Protean products from approximately 400 to less than 100. They will also cease to offer these products, but have indicated a transition to a new product. What impact will this have on existing customers and the Process ERP marketplace?

CRM PROCESS: Process ERP Market Loses PRISM and Protean Process ERP Market Loses PRISM and Protean P. Catz - December 7, 2000 Read Comments P. Catz - December 7, 2000 Event Summary In early October Wonderware , a division of Invensys , announced to employees and customers that it was significantly cutting the headcount and discontinuing marketing and sales efforts for the PRISM and Protean product lines. These products, part of the acquisition of Marcam Corporation in 1999, address the ERP needs of process companies
12/7/2000

Business Process Overview: Warehousing Solutions
Business Process Overview: Warehousing Solutions. Search for Templates and Other Software to Delineate Your Evaluation Concerning the Business Process and Warehousing Solutions Warehousing processes are critical for the success of a distribution business. These processes are highly visible to your customers, and have a direct impact on their opinion of your company. If you cannot get the goods to your customers in the most efficient way, you risk losing their business. Your warehousing and logistics operations must translate into reliability and service.

CRM PROCESS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/16/2006 2:23:00 PM

chinadotcom In The Process of Acquiring Ross Systems
Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent acquisitions that are based on the consumption of weaker players to pilfer a customer base, this acquisition appears to provide both parties with solid strategic benefits. This may be an acquisition made of the right reasons - to capitalize on a market growth opportunity.

CRM PROCESS: Selligent for an equivalent CRM offering. In the tough process manufacturing market, and in a challenging economy, Ross has had another successful year. In its recently ended fiscal 2003, Ross Systems added customers such as Schenectady International , The Nut Company , Achilles USA , and Hanson Brick & Tile , and increased its presence with existing customers such as GEO Specialty Chemicals, Boar s Head, Boston Biomedica and NaPro BioTherapeutics . Ross has taken a very pragmatic approach over the past
10/3/2003

It’s About Process (or the Ability to be Responsive) -- Part III » The TEC Blog
CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127)

CRM PROCESS: BPM, business process management, on demand, responsability, SaaS, webcom, workflow, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-08-2008

ERP & Co.: How Process Manufacturers Use Technology to Scale New Heights » The TEC Blog
CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (181) Business Process Matters (65) Customer Relationship Matters (159) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1127)

CRM PROCESS: bi, ERP, Process Industry, RFID, SCM, WMS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-09-2008

Process PLM Vendor Sequencia Adds Portfolio Management
Sequencia extends its Process Product Lifecycle Management (PLM) offering with portfolio management, leading the impact of the solution into the executive suite.

CRM PROCESS: Process PLM Vendor Sequencia Adds Portfolio Management Process PLM Vendor Sequencia Adds Portfolio Management Olin Thompson - March 22, 2002 Read Comments Event Summary Sequencia ( www.sequencia.com ), in partnership with Prosight ( www.prosight.com ), has extended its Process PLM solution with the addition of portfolio management. Portfolio Management is an enterprise app, and this increases the visibility of PLM at executive levels. Market Impact Sequencia is developing a very broad product. With this
3/22/2002

The Impact of IT Service on Business Process Management
The Impact of IT Service on Business Process Management. Browse & Download Free IT Reports on The Impact of IT Service on Business Process Management There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

CRM PROCESS: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/3/2005 12:40:00 PM


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