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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm popular business applications


Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm popular business applications  part of a potential CRM software solution then the solution should be eliminated from further consideration. “Wants” are requirements that are important to your business but if push came to shove then you could live without them as you would find a workaround or would forego the information systems requirement altogether. Finally, “likes” are items that if available you’d like but are not so influential as to steer the decision making process. In the past we have seen requirements lists broken Read More
Oracle Announces a Slew of New In-Memory Applications
While SAP has lately given huge publicity to in-memory computing via its incessant promotion of SAP HANA, the technology has been around since the late 1990s

crm popular business applications  Management ), and Siebel CRM . There is no debate whether in-memory computing will have a long-term disruptive impact on the entire industry by inherently changing users'' expectations, application design principles and architectures, and vendors’ approaches. Existing Oracle Applications users on the so-called “commodity hardware” will have to ensure that the costs of the ten to twenty times faster Oracle Engineered Systems hardware ( Exadata , Exalytics , etc.) will deliver tangible business Read More
Business Intelligence Vendors
Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities; however, enterprise resource planning

crm popular business applications  once prosperous SCM and CRM markets, these advantages will diminish. ERP vendors are continuing to improve their analytic capabilities and accessibility and add universal interfaces, including the new Web service standards to facilitate data access and integration from other environments. Despite BI''s proven staying power within IT departments, BI vendors need to establish as strong a hold on the market as possible before enterprise and platform vendors catch up. Vendors like Microsoft, IBM, and Oracle Read More
Business Intelligence: Actionable Insights for Business Decision Makers
Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they

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The Five Styles of Business Intelligence: Industrial-strength Business Intelligence
If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a

crm popular business applications   Read More
Business Services and Consulting
There are several ways to define the business services and consulting industry, but they all make a clear distinction between business services (services a

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2011 Business Intelligence Buyer''s Guide: BI for Everyone
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm popular business applications  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More
Designing Compelling Business Intelligence Business Cases
IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification

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Business Rule Management: Accelerating the Process of Locating, Managing, and Leveraging Business Processes
Two indicators of a successful enterprise are its longevity and its ability to adapt to a constantly changing business environment. However, an enterprise’s

crm popular business applications   Read More
Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility
Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide

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Why Business Intelligence Makes Sense for Midsize Companies
Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from

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Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

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