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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm online business applications


Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

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CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

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PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of

crm online business applications  Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems Event Summary On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted Read More...
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond ''stovepipe'' enterprise applications, but not much beyond

crm online business applications  Operational, Analytical, and Collaborative CRM Are Born R. Garland - August 27, 2001 A Brief (!) History of CRM  In the early 90''s, paralleling the publication of Hammer and Champy''s Reengineering the Corporation , there were three Northern California companies that each had similar visions of incorporating BPR (Business Process Reengineering) concepts into Front Office applications. They were set to break down departmental barriers, focus on the customer, and enable corporate workers to serve their Read More...
Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report
Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC''s Evaluation Centers. The certification seal

crm online business applications  and reporting (includes Web-based CRM) Navigator will perform SAP Business One customizations, but generally its implementations involve off the shelf modules configured by industry. The company offers modules that can be used with SAP Business One, and targets existing SAP customers as well as new customers. The extended functionality provided by Navigator allows it to address the needs of companies that do more than distribution and light manufacturing (the sweet spot of SAP Business One). From a Read More...
How SMEs Can Tap into Real-time Business Intelligence
Real-time business intelligence (BI) delivers information about business as it occurs. While traditional BI presents historical data for analysis, real-time BI

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Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

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The Five Styles of Business Intelligence: Industrial-strength Business Intelligence
If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a

crm online business applications   Read More...
SAP Business ByDesign: The Most Complete and Adaptable On-demand Business Solution
This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s

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Business Intelligence Buyer''s Guide (Summary Edition)
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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Business Intelligence that Works: Getting True Value out of Your Business Intelligence Investment
With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on

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Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos

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Lean Business Intelligence: Why and How Enterprises Are Moving To Self-service Business Intelligence
Today’s knowledge workers spend more time sorting though a huge amount of information and less time adding value to it. Enterprises have responded by moving to

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The New Business of Business Leaders: Talent Management
In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that

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Business Intelligence in SAP Environments
As a consequence of the acquisition of Business Objects, SAP has shifted its SAP business warehouse (BW) strategy to a more open data warehousing approach and

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