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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm net business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm net business applications

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

crm net business applications  Mobile Business Applications | CRM Net Business Applications | CRM New Business Applications | CRM Office Business Applications | CRM Online Business Applications | CRM Open Source Business Applications | CRM Popular Business Applications | CRM Sample Business Applications | CRM Small Business Applications | CRM Top Business Applications | CRM Web Based Business Applications | CRM Web Business Applications | CRM Business Application Platform | CRM Master Business Application | CRM Serious Business Read More

Are ASP Applications Right for You? Part 1: Decision Factors


Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced services. Many of the lessons learned from these areas are directly applicable to ASP provided applications, and many of the same questions need to be asked and answered before a determination can be made on whether an ASP application should be considered.

crm net business applications  of Accounts while a CRM application may charge by the number of contacts and users. End users are responsible for internal training, data entry and integration with existing processes. ASP applications can themselves be split into two categories, those that are true services , (such as a shipping cost calculator) that receive and return messages to a client application without exposing interfaces to users and Applications, (such as some CRM applications) that provide a complete system with user Read More

Enterprise Applications Battlefield Mid-Year Scoreboard


While it is apparent that software giants are in a better position to endure any economic adversity, no single vendor can be lulled into complacency for very long. Consequently, there will be more baffled investors, but also somewhat encouraged small vendors with inimitable value propositions.

crm net business applications  (see Besieged By The CRM Throne Aspirants, King Siebel Delivers The Magic No.7 ). i2 Technologies In an incomparably bleaker and longer predicament (see i2 Bleeds In Shark-Infested Waters ) is another erstwhile high-flying supply chain management (SCM) niche leader, i2 Technologies (NASDAQ: ITWO), which posted total revenue of $119.6 million for Q2 2002, a significant decrease of 29% from Q1 2002 and a sharp 52% decline from the $249.2 million of a year ago. More ominously, license revenue took a sharp Read More

CRM ROI: Creating a Business Case


Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

crm net business applications  The business case for CRM should include 1) Tangible Net Benefits —a clear and precise cost-benefit analysis which tallies all of the planned project costs, quantifies each of the tangible benefits and calculates key financial performance metrics such as ROI, NPV, IRR, and payback period. Costs should be less than 50 percent of the benefits (because of inevitable cost overruns and typical benefit adoption schedules) and the payback period shouldn''t exceed twelve months. 2) Intangible Benefits —a Read More

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

crm net business applications  Streamline Business Processes | CRM Business Processes | CRM Automating Business Processes | CRM Business Development Processes | CRM Business Intelligence Process | CRM Business Planning Process | CRM Business Process Analysis | CRM Business Process Architecture | CRM Business Process Automation | CRM Business Process Change | CRM Business Process Data | CRM Business Process Definition | CRM Business Process Development | CRM Business Process Engineering | CRM Business Process Flow | CRM Business Read More

Making Business Intelligence Easy: Agile Business Intelligence


There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and technology that enables organizations to respond with flexibility and immediacy to changing reporting and analytics needs, demand for Agile BI is growing quickly. Read this white paper to find out why you need agile BI and how to use it to achieve agile development.

crm net business applications  agile business, Yellowfin BI,Yellowfin software, Yellowfin white paper, agile BI, agile development Read More

SaaS Realities-Business Benefits for Small and Midsized Business


Software as a service (SaaS) is a highly-touted model for acquiring, using, and paying for business functionality and is widely adopted for a variety of business and information technology (IT) functions. This paper looks at advantages and business benefits—financial value, new technology, and improved operations—that SaaS provides to small and midsized businesses and shows research with small and midsized business users.

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TEC Launches New Business Intelligence and Business Performance Management Evaluation Centers


Software evaluation firm Technology Evaluation Centers Inc. (TEC) today launches its new Business Intelligence (BI) Business Performance Management (BPM) Evaluation Centers to help companies select the software solutions they need to optimize their performance and to stay competitive within their markets.

crm net business applications  distribution, customer relationship management (CRM), and supply chain management (SCM), to business intelligence (BI) and enterprise asset management (EAM). # # # Contact: Lynne Brash Media Relations Technology Evaluation Centers (TEC) (514) 954-3665, extension 254 740 St. Maurice, 4th floor Montreal, Quebec, H3C 1L5, Canada media@technologyevaluation.com Read More

MicroStrategy 9 for Business Intelligence Certification Report


MicroStrategy 9 is now TEC Certified for online evaluation of business intelligence (BI) solutions in the Business Intelligence (BI) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Business Objects Objects Again


In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

crm net business applications  Objects Objects Again Business Objects Objects Again M. Reed - May 30, 2000 Event Summary Software developer Cognos Inc. said on May 9 that it will fight vigorously a patent infringement lawsuit filed by arch-rival Business Objects SA, a suit that it says is without merit. Ottawa-based Cognos, one of the largest vendors of business intelligence software used to access and analyze corporate data, said the patent is invalid and unenforceable . I don''t consider this to be a huge concern, said Read More

LOGO Business Solutions


LOGO Business Solutions, is the largest independent software company of Turkey. LOGO took a step in business world by developing engineering software for personal computers in 1984 and has become an IT oriented high-technology group. LOGO, since its foundation, has been an engrossing and innovative leader of Turkish Software Sector thanks to the innovations it brought in products, services and business processes in this sector. Logo is also the first IT company traded at IMKB-Istanbul Stock Exchange, IPO’d at year 2000. LOGO has a say all around the world in business application field with users exceeding 1.300.000 in 170.000 companies, particularly in Turkey.

crm net business applications  Financials, HR, MRP, MRPII, Supply Chain Execution,business strategy tools,ERP,information technology business strategy,integrated business analysis,integration application software,integration application solution,logo business solutions Read More

Designing Compelling Business Intelligence Business Cases


IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification. Standardizing on enterprise solutions can help companies manage this complexity and focus on their number-one priority: enabling business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization.

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The New Business of Business Leaders: Talent Management


In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.

crm net business applications  performance management,decision support,compensation management,talent management,hiring strategy,employee development,skills development,Oracle,talent management software Read More

Why Business Intelligence Makes Sense for Midsize Companies


Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from financial, manufacturing, and sales systems into useful and meaningful information and then distributes it to people who need it. Midsize organizations have limited resources, so a BI solution should deliver low cost of ownership through off-the-shelf integration.

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Business Intelligence that Works: Getting True Value out of Your Business Intelligence Investment


With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on their analysis. However, many organizations invest time, money, and resources in BI processes, only to waste their newfound capabilities. Why? And, more importantly, how do you ensure that your BI solution won’t be one of them?

crm net business applications   Read More