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Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
crm list:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
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Abstract:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the
CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for
out there in the long run other than to find an honorabl (...)
Excerpt related to
crm list:
Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that
the CRM point providers wi...
Published:
2003-03-27
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
crm list:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
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Abstract:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functional and technical requirements and second, identifying the vendors that best match their requirements. This
article will focus on determining the functionali (...)
Excerpt related to
crm list:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functi...
Published:
2003-04-18
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
crm list:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO. (...)
Excerpt related to
crm list:
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During
Explore 2000, QAD’s a...
Published:
2000-07-05
-
Abstract:
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation
to acquire its division Exactium Ltd. The agreement also launches a global alliance between IFS and Pivotal that will result
in Pivotal's sell-side eBusiness solutions being integra (...)
Excerpt related to
crm list:
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation
to acquire its divisio...
Published:
2000-05-16
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Abstract:
The Customer Relationship Management (CRM) RFP Template covers industry-standard functional criteria of CRM that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
crm list:
... CRM form, CRM format, CRM formula, CRM
framework, CRM grid, CRM guide, CRM guidebook, CRM guidelines,
CRM handbook, CRM how to, CRM list, CRM
matrix, CRM method ...
Published:
-
Abstract:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries. (...)
Excerpt related to
crm list:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announce...
Published:
2000-04-20
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Abstract:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and
have long been trying to expand their product offering in tu (...)
Excerpt related to
crm list:
Today's enterprise applications are required as a matter of course to address more than the processes taking place within
the walls of an enterpri...
Published:
2004-01-31
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
crm list:
... They should evaluate the above CRM functional enhancements as a way to add ...
should consider adding the announced functionality to their requirements list, as to ...
Published:
2002-06-12
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Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
crm list:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm list:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
crm list:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm list:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
crm list:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm list:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm list:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
crm list:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
-
Excerpt related to
crm list:
... Life’s too short. Here’sa partial list of the CRM systems recommended
by the Evaluation Center, as a result of my answers (note: links are not clickable): ...
Published:
2010-01-20