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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » crm leader in software as a service


Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

crm leader in software as a service  conversation (see Comparing On-demand CRM Service Alternatives ). In fact, Salesforce.com is regarded as the technology champion and market leader in on-demand CRM applications. Salesforce.com recently announced the general availability of both AppExchange , the on-demand platform and directory (i.e., enterprise applications bazaar), and Winter ''06 , the nineteenth generation of its family of on-demand CRM solutions. With these announcements, the vendor continues with its goal of unleashing the power of Read More...
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

crm leader in software as a service  of accounting, e-commerce, and CRM solutions. Zach Nelson, NetSuite''s chief executive officer (CEO) recently noted that such applications have been previously available only to the world''s largest companies. NetSuite gives that power to small and medium enterprises (SME) at a price they can afford and with the ease of use they require. Salesforce.com on the other hand, aspires to be the leader in the second approach to application integration, purveying pre-integrated best-of-breed business Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

crm leader in software as a service  (EAM), customer relationship management (CRM), maintenance, repair, and operations (MRO), inventory management, and so on, unless, of course, it comes bundled with SAP or IBM Maximo . As a result, ClickSoftware has been driving its success by partnering with SAP since 2008, with SAP reselling its applications as the “ SAP Workforce Scheduling and Optimization application by ClickSoftware .” ClickSoftware has also been partnering with Microsoft Dynamics for its prepackaged midmarket ClickIMRS Read More...
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

crm leader in software as a service  the customer relationship management (CRM) market. Customer help, documentation, and self-service fit quite nicely alongside the rest of the Servigistics suite. Prior to the Kaidara merger, Servigistics had no service knowledge clients, as TEC noted in 2009 . However, the Service Knowledge module has outperformed expectations in 2010: while Kaidara brought more than 20 existing clients, Servigistics has lately acquired about a dozen brand new clients. Apparently, service companies are increasingly Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso''s post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC''s

crm leader in software as a service  November 2007 as Agresso CRM , and which brought to Agresso a base of 1,700 customers (nearly 10 percent of which are in a software as a service [SaaS] model), has been evaluated independently against other vendors in the mid-market by the European technology evaluation firm, Penteo ICT Analyst .  Penteo  is headquartered in Spain where it is the market leader, but it also has offices in London and Paris. The firm provides independent expert analysis of market trends and market research, and issues Read More...
Soffront Software
Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer

crm leader in software as a service  (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 CRM installations worldwide. Soffront customers include mid-sized companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations. Read More...
Charting a Better Course for Your Business: Eight Rules for Investing in a New Accounting System
A good financial and accounting system should propel your business forward. It should give you the specific insights you need to spot the storms ahead, help you

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BQE Software
BQE Software, Inc.

crm leader in software as a service   Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

crm leader in software as a service  oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or Read More...
The Benefits of a Software Selection Project-Even when Management Imposes a Decision
The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of

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Selecting a PLM Solution: Addressing the Needs of a Small Business
Selecting a product lifecycle management (PLM) system can be a challenge if a company is not aware of the options available on the market. But if an

crm leader in software as a service  Omnify,small business,smb,plm,small businesses,small business development,small business financing,product lifecycle management,product management lifecycle,small business entrepreneurship,small medium business,operational efficiency,plm software,small business entrepreneur,agile plm Read More...
A Delicate Dance of Supply & Demand, Part 1: A Primer on Dairy Industry Complexity
The dairy industry is grueling. For farmers, the past decade has been a roller coaster of soaring fuel and feed prices and plummeting dairy sales prices

crm leader in software as a service  dairy industry supply chain,dairy industry pricing,dairy industry management software,milk marketing orders Read More...
Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks
In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But

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proALPHA Software
proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution

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Jama Software


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