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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm introduction to salesforce


8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

crm introduction to salesforce  Success CASE STUDY: Altium CRM Essential 8: A Broad Community CASE STUDY: Successforce.com Conclusion Introduction It s no secret that winning and retaining customers is the key to business growth and success. But that s no small feat given the dynamic and ever-increasing customer demands that companies face today, as well as the difficulty of implementing and enforcing processes to effectively support your interactions with prospects, customers, and partners. Fortunately, there are dozens of technology Read More...
Maximizer CRM Version 11 Highlights
Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It

crm introduction to salesforce  CRM Version 11 Highlights Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It was founded in 1987 and is one of the CRM pioneers that created personal information management systems (PIM) and opportunity management systems. The first version of the product ( 3.0 , launched in 1996, one year after the acquisition of the Maximizer product line from Modatech Systems) was promoted as “ a Read More...
The Benefits of Selecting a CRM Implementation Partner
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing

crm introduction to salesforce  , Workspace CRM , CRM Implementation Firm . Introduction As your company embarks on a CRM initiative, the software selection is only one facet of a successful project. As part of this process, you may consider implementing your CRM system with internal resources. Some software and on-demand vendors position their products as easy to implement and easy to use, suggesting that your organization try to do it itself. As outlined in this article, there are many benefits in selecting a CRM implementation Read More...
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

crm introduction to salesforce  than a commoditized cloud CRM provider. In addition, the company’s AppExchange marketplace currently features over 1,700 solutions that have had 1.6 million installs and have contributed $700 million (USD) in total revenue to salesforce.com’s partner ecosystem. Reportedly, 70 percent of the Fortune 100 companies have installed an app from the marketplace. But what other functional realms will the company have to tackle to remain ahead of the curve and the larger “old school” competitors (that Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

crm introduction to salesforce  rolled into the Dynamics CRM product to provide a complete set of social capabilities. Microsoft also entered into an alliance with InsideView, which provides social intelligence capabilities. Microsoft provides social networking integrations with its ERP solutions (Dynamics AX, Dynamics Nav, and Dynamics GP); however, like Oracle, it has not clearly defined how these social assets will be rolled into the ERP solutions.   Infor —Infor made huge strides across all of its major ERP systems with the Read More...
From Right Brain to Retail: Cutting Time-to-market with PLM
Apparel companies have to cut their lead times in half if they want to stay competitive—a difficult task without the right product lifecycle management (PLM

crm introduction to salesforce  lifecycle management,apparel industry statistics,product life cycle,product lifecycle management tools,plm product lifecycle management,fashion industry statistics,apparel industry jobs,product lifecycle,style,product lifecycle management plm,fashion calendar,what is product lifecycle management,apparel industry magazine,asset lifecycle management,plm software Read More...
How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients
In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail

crm introduction to salesforce   Read More...
To Have or Not to Have Supply Chain Software: Can the Riddle Be Solved?
In a previous blog post, I discussed two approaches to bringing down the overall cost of your supply chain (by using either cost-cutting or -reducing methods

crm introduction to salesforce  systems—ERP, customer relationship management (CRM), accounting, or financial modules—for better information flow and ROI. As well, many parties both internal and external play equally key roles in SCM’s success. We have a perfect example of this in the relationship between Wal-Mart and Procter and Gamble (P&G) . By implementing SCM software, Wal-Mart gained by having the right amount of inventory on its shelves, while P&G knew exactly what was needed, when it was needed, and where it was needed. Read More...
How to Adapt to Changing Consumer Behaviors
Agile commerce means engaging with your customers in a consistent and relevant way, over whatever device or touch point your customer wants to engage with you

crm introduction to salesforce  agile commerce,customer engagement,e-commerce platform,agile commerce strategy,cross-channel retail strategy,agile commerce solution,cross-channel commerce platform Read More...
5 Things You Need to Know to Empower Today’s Mobile Workforce
As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply

crm introduction to salesforce  mobile device management,MDM,MDM strategy,byod,BlackBerry,enerprise smartphones,enterprise tablets,mobile unified communications,mobile platform security,mobile security,Integrate.com Read More...
SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety
The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to

crm introduction to salesforce   Read More...
Ariba Network to Move to SAP HANA
In keeping with its strategy to move everything to the cloud—and to the in-memory SAP HANA platform—SAP recently announced plans to move the Ariba Network to

crm introduction to salesforce  industry watch, sap, ariba, business network, spend management, supply chain, sourcing, procurement, sap hana, cloud, in-memory, b2b, trade exchange, commerce Read More...
Key SCM Features to Look For (And Major Players to Look Out For)
Many CFOs, CTOs, supply chain managers, and logistics managers struggle to decide which supply chain management (SCM) software is best-suited to their

crm introduction to salesforce   Read More...
A Guide to Microsoft’s BI Ecosystem—Understanding Microsoft’s Approach to BI for the Enterprise
In the last 4 to 5 years, the business intelligence (BI) and data management scene has evolved at an incredibly fast pace. Software pioneer Microsoft has

crm introduction to salesforce  Microsoft, BI, business intelligence, BI solution, Microsoft BI solutions, analytics, enterprise BI solution Read More...
How to Make People More Willing to Share Knowledge in Their PLM Environment
In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the

crm introduction to salesforce   Read More...

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