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Customer Relationship Management (CRM) RFP Templates
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks and costs.
Customer Relationship Management (CRM) Software Evaluation Reports
The software evaluation report for Customer Relationship Management provides extensive information about software capabilities or provided services. Covering everything in the CRM comprehensive model, the report is invaluable toward RFI and business requirements research.
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Hendrix Wire & Cable, an underground power distribution product manufacturer, had a highly functional in-house-developed system that fit its manufacturing environment. However, it was expensive to support and maintain. Management wanted to establish a foundation to support planned e-commerce initiatives and provide better visibility and executive decision support. And above all, they wanted to lower the company’s IT-related costs.
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