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Compare ERP solutions from both leading and challenging solutions, such as SAP and Oracle implementation.
Customer Relationship Management (CRM) RFP Templates
RFP templates for Customer Relationship Management (CRM) help you establish your selection criteria faster, at lower risks and costs.
Customer Relationship Management (CRM) Evaluation Center
Define your software requirements for Customer Relationship Management (CRM), see how vendors measure up, and choose the best solution.
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CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.
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At the Connections 2000 Logility user conference in New Orleans, users recounted implementation stories. Few were as striking as that of the Komatsu’s DRP implementation modifications, a testament to human ingenuity.
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Implementation Brief: SpectraSite
SpectraSite is in the business of making wireless and broadcast communications pervasive. One process it was looking to improve, however, was its in-building antenna approval. The current process was time-consuming, and its faxing technology inadequate. But by implementing a business process management (BPM) solution, SpectraSite dramatically reduced the process cycle, from almost sixty days to a maximum of ten days.
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Find out how your company can avoid ERP implementation problems inFive Critical Points for ERP Success*.
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TEC Brings Its CRM Evaluation Center to the Latin-American Region
Technology Evaluation Centers (TEC), a global company specializing in on-line services for software evaluation, launched the Spanish CRM Evaluation...
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2/17/2006
Case Study: Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use customer data specific to its operations, to acquire and retain more customers. Discover how the hosted CRM solution helps ensure business continuity and other benefits.
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6/16/2008 2:33:00 PM
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A data storage company planning to become a major player in the field needed customer relationship management (CRM) software that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated accounting and manufacturing packages affordably, and that helped the company—through a flexible and secure Internet portal—to share vital information with its partners.
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5/6/2008 2:28:00 PM
Zemeter Scheduler Enables Mozzarella Fresca to Optimize Time-sensitive Manufacturing Schedule
For cheese producer Mozzarella Fresca, producing multiple products was a scheduling challenge, and it needed a solution that could do more than Excel-based tools. The Zemeter Scheduler solution was able to add 15 percent capacity by optimizing scheduling processes. In fact, from molding to packaging, Zemeter Scheduler increased efficiency without Mozzarella Fresca needing to invest in new equipment.
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In why BI is ripe for businesses of any size, you'll learn why the ideal time to consider a BI solution is now; and how new BI solutions for smbs a...
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BI Hits the Road III: Two Niche Vendors Considered » The TEC Blog
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