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Documents related to » crm implementation experience


Implementation Pitfalls
Implementation can be a hidden factor in HR/payroll software implementation. And the implementation process is about a lot more than learning to use the software—there are also important people issues that can be essential to success with a new software system. Read this white paper to learn about why meeting an implementation team prior to selecting a new software solution can be crucial to the success of the implementation, plus some common implementation pitfalls to avoid.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX
8/16/2013 2:05:00 PM

Implementation Brief: SpectraSite
SpectraSite is in the business of making wireless and broadcast communications pervasive. One process it was looking to improve, however, was its in-building antenna approval. The current process was time-consuming, and its faxing technology inadequate. But by implementing a business process management (BPM) solution, SpectraSite dramatically reduced the process cycle, from almost sixty days to a maximum of ten days.

CRM IMPLEMENTATION EXPERIENCE: Implementation Brief: SpectraSite Implementation Brief: SpectraSite Source: Ultimus Document Type: Case Study Description: SpectraSite is in the business of making wireless and broadcast communications pervasive. One process it was looking to improve, however, was its in-building antenna approval. The current process was time-consuming, and its faxing technology inadequate. But by implementing a business process management (BPM) solution, SpectraSite dramatically reduced the process cycle, from almost
5/9/2007 5:41:00 PM

CMMS/EAM Implementation Planning Tips
Creating an efficient centralized maintenance and operations program is made easier if you start with the right planning. This article addresses a tactical view to making your CMMS and EAM implementation work the first time.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/25/2005 10:37:00 AM

Implementation Acceleration Using Integration
webMethods, Inc. has released a set of Packaged Integrations — pre-built software solutions that can be used to rapidly automate common cross-application business processes. The company claims Packaged Integrations make it possible to accelerate implementation by up to 80 percent and reduce implementation costs by up to 70%.

CRM IMPLEMENTATION EXPERIENCE: for other leading ERP, CRM, and SCM vendors, as well as vertical solutions for telecommunications, financial services, and others. Using webMethods Business Integrator, graphical process modeler, and Application Integration Methodology (AIM) , companies can customize and extend packaged integrations to meet their business requirements, and can create their own packaged integrations. Market Impact webMethods, in the wake of acquiring Active Software (who in turn had acquired Alier ) has become one of the
12/15/2000

Best-practice Implementation of Content Management Systems
The demand for content management systems (CMSs) is undisputed, as businesses wrestle with the exponential growth of data flowing in and out of various storage devices. Swift and easy access to content is essential in nearly every aspect of business today. However, many enterprise content management (ECM) systems are not deployed properly. Find out how to choose an ECM system that your employees will find easy to use.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/2/2009 8:31:00 AM

ERP Implementation Best Practices: Manufacturers and the SaaS Delivery Model
In this tough economic climate, manufacturers worldwide are reevaluating their enterprise resource planning (ERP) systems and looking to implement ERP systems that cut costs, streamline operations, and improve performance. This paper highlights the five advantages of on-demand ERP systems, commonly referred to as software as a service (SaaS). Find out how manufacturers can benefit from the leading SaaS-based ERP system.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/4/2011 9:31:00 AM

The Joy Of Enterprise Systems ImplementationsPart 2: Implementation Key Success Factors
Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the whys, wheres, and whos of the business process (workflows) rather than hows of the software screens.

CRM IMPLEMENTATION EXPERIENCE: The Joy Of Enterprise Systems Implementations Part 2: Implementation Key Success Factors The Joy Of Enterprise Systems Implementations Part 2: Implementation Key Success Factors P.J. Jakovljevic - July 9, 2002 Read Comments The Joy Of Enterprise Systems Implementations Part 2: Implementation Key Success Factors P.J. Jakovljevic - July 9, 2002 Executive Summary What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses vaults and
7/9/2002

Telecom Re-invention: Optimizing the Online Customer Experience
Discover the telecom re-invention.The key to optimizing the online customer experience.Read free white papers in relation to e-commerce. As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/12/2010 5:36:00 AM

Trends in Customer Experience at TIBCO TUCON 2012 » The TEC Blog
CAD Cloud Cloud Computing CRM customer relationship management Epicor ERP HCM hr human capital management ibm industry watch infor Manufacturing Mobile on demand Oracle plm product lifecycle management retail SaaS salesforce.com SAP SCM Software Selection talent management Categories Ask the Experts (12) BI and Performance Management (179) Business Process Matters (61) Customer Relationship Matters (153) FOSS Ecosystem (23) From the Project Manager s Desk (31) Humor (43) Industry Observation (1100)

CRM IMPLEMENTATION EXPERIENCE: Asia, big data, industry watch, IT trends, mobility, predictive analytics, SAP, sap hana, tibco, TIBCO BusinessEvents, TIBCO spotfire, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
02-11-2012

Implementation Tools: You Need More than Functions and Features to Implement an ERP Package
When selecting an ERP package, you must be sure that the software has the functions and features that support your organization. But once that assurance is obtained, you have to worry about implementing the software. There are four categories of tools that 3i Infotech supplies with its base ERP solution, ORION™ Enterprise, which can make implementation easier for all the stakeholders involved.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
3/28/2006 3:59:00 PM

Proven Implementation Methodology Is the Determining Factor
Successful implementation of an extended ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. Three primary criteria determine the probability of recognizing significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned. That’s ROI.

CRM IMPLEMENTATION EXPERIENCE: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/16/2005 12:08:00 PM


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