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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm hosted business applications


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

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How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

crm hosted business applications  those back-office systems. Microsoft CRM solution will be used as a standalone product or integrated with Microsoft Business Solutions'' Microsoft Great Plains business applications: Dynamics , Solomon and eEnterprise and eventually Navision Attain and Axapta . Its expected availability in North America is in the fourth quarter of 2002 (it will be available for beta test from August), while the availability outside of North America will be phased and is expected to begin in the first quarter of 2003. It Read More...
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery Part 2: Challenges and User Recommendations
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology transition from Windows to .NET

crm hosted business applications  the existing MS Outlook-based CRM providers like Oncontact Software , Multiactive Software , and WorldTrak , as well as hosted providers Salesforce.com or UpShot . Although not very soon, all the above-mentioned will be affected in the long run, as new functionality and product maturity make Microsoft CRM more amenable to the higher-end of the market segment opportunities. In addition to the likes of SAP , Oracle , Siebel , PeopleSoft and J.D. Edwards, which are still above MBS'' radar screen (Microsoft Read More...
Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm hosted business applications  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

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SAP BusinessObjects Edge Business Intelligence: Business Performance Management Competitor Analysis Report
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and

crm hosted business applications   Read More...
Making Business Intelligence Easy: Collaborative Business Intelligence
The merging of BI and Web 2.0 technologies has given rise to the new concept of collaborative BI, a type of collaborative decision making (CDM) platform

crm hosted business applications  collaborative BI, collaborative business intelligence, Yellowfin BI, Yellowfin software, Yellowfin white paper, collaborative decision making, CDM Read More...
Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos

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Why Business Intelligence Makes Sense for Midsize Companies
Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from

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Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

crm hosted business applications  systems. Customer relationship management (CRM) systems. Enterprise resource planning (ERP) systems. Asset tracking systems. Heck, just filing an expense report in a big company can be like trying to pass a bill in Congress— everything is complicated. To a large degree, big companies can''t avoid that complexity. They''re subject to a lot of legal scrutiny, for one thing. Microsoft, for example, has to be very cautious about how its various business units interact, simply because they''re almost Read More...
2011 Business Intelligence Buyer''s Guide: BI for Everyone
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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Business Intelligence Buyer''s Guide (Summary Edition)
This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems

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