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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm evaluation as crm solution:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Abstract:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions,
Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your
comments and questions at showdown@technologyevaluati (...)
Excerpt related to
crm evaluation as crm solution:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM an...
Published:
2009-05-15
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Excerpt related to
crm evaluation as crm solution:
... in the mid-market by the European technology evaluation firm, Penteo ...
As said earlier on (in Part I), Agresso CRM will be the first BLINC ERP Solution Plug-In
...
Published:
2008-01-28
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Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
crm evaluation as crm solution:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm evaluation as crm solution:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Excerpt related to
crm evaluation as crm solution:
... An enterprise-caliber CRM solution should enable workflows not only
within the base ... some own research in TEC’s respective BPM and CRM Evaluation
Centers. ...
Published:
2010-02-10
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Abstract:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current
XA client base, which is the must for the long-term via (...)
Excerpt related to
crm evaluation as crm solution:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives...
Published:
2001-10-08
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Excerpt related to
crm evaluation as crm solution:
... a series of so-called “BLINC Solution Plug-Ins ... services organizations
with Microsoft Dynamics CRM [evaluate this ... s inherent agility in your evaluation
efforts ...
Published:
2008-01-14
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Abstract:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Excerpt related to
crm evaluation as crm solution:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Published:
2005-12-05
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Abstract:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Excerpt related to
crm evaluation as crm solution:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Published:
2003-08-30
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Excerpt related to
crm evaluation as crm solution:
... TEC’s CRM Evaluation Center (hint: click the button to try the free
software ... Something I read on selecting a CRM solution: “The best thing
about this ...
Published:
2008-01-07
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Abstract:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Excerpt related to
crm evaluation as crm solution:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Published:
2005-12-06
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Excerpt related to
crm evaluation as crm solution:
... and service management, the Syspro CRM solution was designed ...
analysis, visit TEC’s Software Evaluation Centers for the latest in CRM enterprise software
...
Published:
2008-12-09
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm evaluation as crm solution:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
crm evaluation as crm solution:
... Solving and Closing Cases , Customer Relationship Management (CRM) Software Evaluation
Report. Solution records (a knowledge base) can be searched for possible ...
Published:
-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
crm evaluation as crm solution:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Excerpt related to
crm evaluation as crm solution:
... In fact, using the existing CRM solution as a ...
existing users of Microsoft Dynamics CRM (including its ... Copyright © 2011 by Technology
Evaluation Centers, Inc. ...
Published:
2010-03-01
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Excerpt related to
crm evaluation as crm solution:
... You can check out the ratings using a free evaluation centers trial or buy ...
SugarCRM at 4.5.1, an open source CRM solution; Deacom Accounting and ERP Software at ...
Published:
2009-05-08
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Excerpt related to
crm evaluation as crm solution:
... provide that flexability to own the solution in a ... Please let me
know a full CRM progoramme relevant ... Use. Copyright © 2011 by Technology Evaluation
Centers, Inc ...
Published:
2008-05-12
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
crm evaluation as crm solution:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26