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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm enterprise software tools


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

crm enterprise software tools  A Pragmatist’s Guide to CRM Software Selections Selecting an enterprise CRM (Customer Relationship Management) software solution is a significant undertaking that requires careful planning and managed execution. In this white paper we have distilled our experience conducting selection projects for enterprise organizations into a Five-Step Guide to assist you in making the right decision the first time. We begin with the process of analyzing and developing weighted requirements. Second, we’ll help you

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm enterprise software tools

Sneak Peek: Enterprise Software 2013


The following forces and information technology (IT) trends will continue to shape 2013: 1. Cloud Computing While cloud computing is becoming mainstream, hybrid cloud–on-premises configurations (a.k.a., “software plus services” and “connected services”) remains the reality for cloud integration and federated cross-cloud security issues. Organizations are increasingly looking to hybrid cloud

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The Case Against Modifying Your Enterprise Software


Consider the case of two hypothetical companies—Company A and Company Z—each using an identical enterprise software package delivering identical core functionality. Company A has the same number of users, but the total cost of ownership (TCO) experienced by Company Z is about twice the TCO enjoyed by Company A. Why? We explain.

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Soffront Presents Enterprise CRM 10.0


Soffront Software Inc., launched version 10.0 of its customer relationship management (CRM) solution, with a complete technology upgrade to the latest version of Microsoft .NET, a renewed user interface, and support for easier integration with third-party applications. In addition, Soffront CRM is now browser agnostic—all major browsers, such as Internet Explorer, Firefox, Chrome

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Enterprise Software Trends: A Look Back at 2012


Here’s what TEC analysts have to say about some of the more significant enterprise software developments of 2012. Aleksey Osintsev, TEC Research Analyst, on cloud ERP: For the ERP software space, 2012 was a year of extensive appraisal of the suitability of cloud-based ERP software to the manufacturing industry. The software-as-a-service (SaaS) concept is being clarified, and lessons are being

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Down To Earth Business Software


Down To Earth Business Software is a comprehensive suite of integrated business applications designed to address the requirements of the general accounting, wholesale distribution, and light manufacturing industries for small and mid-sized companies. The company's products automate financial and operational processes.    

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Soffront Software


Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations.  

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BatchMaster Software Inc


BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand installations worldwide. The BatchMaster team consists of over 160 professionals, serving and advising customers for all process-batch manufacturing and supply-chain challenges. The experience of the BatchMaster consulting team in problem-solving across the full range of process industries has enabled them to build the "Conformance for Performance" concept of leveraging regulatory compliance as the catalyst to realizing manufacturing cost reductions and efficiencies, and increased sales. BatchMaster provides all services to implement and support its solution. BatchMaster is headquartered in California (US).

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Veeam Software


Veeam Software develops solutions for virtualization management and data protection. One software suite it offers is Veeam Management Suite, a set of solutions for VMware backup and management for VMware deployments.

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Cezanne Software


Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Cézanne Software is a global software vendor with more than 300 company clients in Europe, North America, Latin America, and West Africa.

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IDG Enterprise


International Data Group (IDG) is a technology media, events, and research company. Founded in 1964, IDG products and services reach an audience of more than 280 million technology buyers in 97 countries. 

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