-
Excerpt related to
crm enterprise software maintenance:
... at the challenging world of enterprise asset management ... out how
this unheralded software can give ... poor maintenance practices; undocumented
maintenance logs; poor ...
Published:
2008-07-25
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Abstract:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
Excerpt related to
crm enterprise software maintenance:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
Published:
2003-10-28
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Abstract:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation
(SFA), marketing automation, and field service/call c (...)
Excerpt related to
crm enterprise software maintenance:
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly
a part of the much bro...
Published:
2002-11-08
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Excerpt related to
crm enterprise software maintenance:
... integration with other solutions like enterprise resource planning ...
your asset life cycle and maintenance operations. Who offers service parts planning software?
...
Published:
2010-07-08
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Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm enterprise software maintenance:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
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Abstract:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently
expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this
emerging field. (...)
Excerpt related to
crm enterprise software maintenance:
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded
its service offe...
Published:
2006-12-13
-
Excerpt related to
crm enterprise software maintenance:
... be a module in an enterprise resource planning ... management system
(CMMS), or computerized maintenance management information ... and it is a software
package used ...
Published:
2009-12-29
-
Excerpt related to
crm enterprise software maintenance:
... pursue a level of granularity that distinguished types of enterprise software
but if ... me because he mentioned, among other things, that maintenance revenue and ...
Published:
2008-10-07
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Excerpt related to
crm enterprise software maintenance:
... applications to manage their overall assets or enterprise resource planning ...
an organization with specific functionalities needed for asset maintenance processes ...
Published:
2009-10-13
-
Excerpt related to
crm enterprise software maintenance:
... is why an integrated enterprise asset management ... Preventative maintenance
and inspection and risk assessments ... your hotel management software, and especially ...
Published:
2008-08-05
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Abstract:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors'
functional "fatal flaws". (...)
Excerpt related to
crm enterprise software maintenance:
Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems
to be thriving under a...
Published:
2005-12-14
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Abstract:
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex
compensation systems will be well positioned to take advantage of the major growth projected in the EIM market. (...)
Excerpt related to
crm enterprise software maintenance:
... global third party packaged software market for ... outstrip those
of other enterprise applications markets ... as customer relationship management (CRM)
and enterprise ...
Published:
2006-12-01
-
Excerpt related to
crm enterprise software maintenance:
... implementation; as well as software maintenance capabilities. ...
applied to any business software selection project ... types and sizes of enterprise
resource planning ...
Published:
2009-09-25
-
Excerpt related to
crm enterprise software maintenance:
... Many companies have used CRM to optimize marketing ... two parts to
this software: enterprise asset management and computerized maintenance
management. ...
Published:
2008-09-16
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Abstract:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight
is being refocused on the audit function. However, by waiting until systems are live and in production before applying an
audit regimen, you may miss an excellent opportunity to establ (...)
Excerpt related to
crm enterprise software maintenance:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is
being refocused on the...
Published:
2003-10-20
-
Abstract:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of the ERP mid-market in Europe, and occasionally, to a degree, elsewhere in the world. (...)
Excerpt related to
crm enterprise software maintenance:
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon
with in the lower end of...
Published:
2004-02-28
-
Abstract:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures
designed to offer expertise, infrastructure, strategic c (...)
Excerpt related to
crm enterprise software maintenance:
Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt
to the rapidly changing ...
Published:
2000-07-31
-
Abstract:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version
to offer Baan users. (...)
Excerpt related to
crm enterprise software maintenance:
Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention
issues, move forward w...
Published:
2008-07-02
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm enterprise software maintenance:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
-
Abstract:
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore
is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management
systems (CMMS). This article discusses the basics (...)
Excerpt related to
crm enterprise software maintenance:
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore
is equipment mainte...
Published:
2003-07-07