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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm developing business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm developing business applications

Overcoming the Barriers of Stand-alone Business Applications


Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your enterprise into a customer-focused business with the ability for future growth. An integrated suite of applications can give your business processes the depth and flexibility to achieve what a collection of stand-alone applications cannot.

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CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

crm developing business applications  Customer Change | Customer CRM | Customer Data | Customer Data Analysis | Customer Data Information | Customer Data Integration | Customer Data Management | Customer Data Model | Customer Data Service | Customer Development | Customer Ecosystem | Customer Engineering | Customer Expectations | Customer Experience | Customer Implementation | Customer Innovation | Customer Issues | Customer Knowledge | Customer Knowledge Management | Customer Management | Customer Managment | Customer Marketing | Customer Read More

Business Intelligence Vendors


Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities; however, enterprise resource planning (ERP) vendors are improving their analytic capabilities and accessibility.

crm developing business applications  once prosperous SCM and CRM markets, these advantages will diminish. ERP vendors are continuing to improve their analytic capabilities and accessibility and add universal interfaces, including the new Web service standards to facilitate data access and integration from other environments. Despite BI''s proven staying power within IT departments, BI vendors need to establish as strong a hold on the market as possible before enterprise and platform vendors catch up. Vendors like Microsoft, IBM, and Oracle Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

crm developing business applications  Selections Selecting an enterprise CRM (Customer Relationship Management) software solution is a significant undertaking that requires careful planning and managed execution. In this white paper we have distilled our experience conducting selection projects for enterprise organizations into a Five-Step Guide to assist you in making the right decision the first time. We begin with the process of analyzing and developing weighted requirements. Second, we’ll help you incorporate these requirements into an Read More

TEC Talks to the Compiere ERP/CRM ProjectFree and Open Source Software Business ModelsPart Three: Compiere/ComPiere


Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software.

crm developing business applications  http://www.compiere.org ) ERP and CRM solution. Compiere, like OFBiz, is an open source project. Compiere runs on a combination of open source and proprietary platforms. This is Part Three of a three-part series. Part One was based on a discussion with David Jones, leader of the Open For Business project and in Part Two we talked with the CEO of OpenMFG, Edward L. Lilly, Jr. Part Three—Compiere/ComPiere Jorg Janke began developing the Compiere project in 1999 (for a detailed analysis see the ERP Read More

Navigator Business Solutions, Inc.


Navigator Business Solutions is a leading provider of enterprise (ERP) business management software solutions for companies in North America. Navigator sells, implements, supports and develops for SAP ByDesign and SAP Business One, and provides Project Management and Technical Consulting services. Navigator is a performance-driven, performance-motivated, performance-rewarding company. Navigator has 600+ direct customers and 15+ sales and support offices nationwide.   Navigator's vision is to be a trusted partner, making every customer a best-run business.  Navigator is the #1 partner for SAP Business ByDesign globally and a top SAP Business One partner in North America.

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Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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2011 Business Intelligence Buyer's Guide: BI for Everyone


This buyer guide is for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems across large enterprises as well as small to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need.

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Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

crm developing business applications  ERP & CRM Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, Read More

Business Process Management in Free and Open Source: An Overview of the Demand and the Supply


Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM and FOSS, and makes suggestions for BPM seekers that prefer FOSS.

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QAD Enterprise Applications


QAD 2009.1 EE provides a suite of Web-enabled manufacturing, distribution, and financial management enterprise applications. Its three-tiered architecture enables companies to operate in distributed and centralized models. QAD 2009.1 EE supports multisite and multilingual implementations, and is appropriate for discrete, assemble-to-order (ATO), make-to-stock (MTS), repetitive, and process manufacturing environments.   QAD 2009.1 EE is especially well suited for the automotive, consumer products, high tech, food and beverage, medical, and industrial products industries. The solution supports open applications group (OAG) business object documents (BODs), and extensible markup language (XML), to enable interoperability with other applications within and beyond a company's four walls. QAD 2009.1 EE runs on Unix, Linux, or Windows NT platforms.      

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Transactional Data: Driving Real-Time Business


A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more.

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Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

crm developing business applications  Advances Its CRM Solution with Zoho CRM Document Library Zoho has announced the Zoho CRM Document Library —an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document Library ensures correct document versioning and allows users Read More

SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value


Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help create new business value.

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