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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm decision support business intelligence systems


Business Intelligence: Actionable Insights for Business Decision Makers
Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » crm decision support business intelligence systems

Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

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Business Intelligence Vendors


Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities; however, enterprise resource planning (ERP) vendors are improving their analytic capabilities and accessibility.

crm decision support business intelligence systems  once prosperous SCM and CRM markets, these advantages will diminish. ERP vendors are continuing to improve their analytic capabilities and accessibility and add universal interfaces, including the new Web service standards to facilitate data access and integration from other environments. Despite BI's proven staying power within IT departments, BI vendors need to establish as strong a hold on the market as possible before enterprise and platform vendors catch up. Vendors like Microsoft, IBM, and Oracle Read More

Contemporary Business Intelligence Tools


Tools under the business intelligence (BI) umbrella combine to convert data into information, and information into decisions for action. Dashboards and scorecards are two such tools. Though often confused, they have functional difference, especially in modern BI suites.

crm decision support business intelligence systems  (SCM), customer resource management (CRM) and other related enterprise applications. Naturally, the market has gone through a number of evolutionary steps on a journey that began with pesky green bar reports printed from mainframe computers in the 1960s and 1970s. These reports were infamously poor at pinpointing critical information. Moreover, they often arrived on managers' desks a week or so after month-end, and were a far cry after the fact that they were rear view reports. Driven by Read More

Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

crm decision support business intelligence systems  or customer relationship management (CRM) is stored in what is referred to as an online transaction processing (OLTP) system, which is a type of computer processing where the computer responds immediately to user requests. Each request is considered to be a transaction, which is a computerized record of a discrete event, such as the receipt of inventory or a customer order. In other words, a transaction requires a set of two or more database updates that must be completed in an all-or-nothing fashion. Read More

Buyer’s Guide to Business Phone Systems


Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process.

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

crm decision support business intelligence systems  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More

ERP Systems Buyer's Guide


In the ERP systems buyer's guide, you'll find out...

crm decision support business intelligence systems  erp systems buyer guide,erp,systems,buyer,guide,systems buyer guide,erp buyer guide,erp systems guide,erp systems buyer. Read More

Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence


For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap.

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BOARD: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

crm decision support business intelligence systems   Read More

The Five Styles of Business Intelligence: Industrial-strength Business Intelligence


If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a fundamental shortcoming in most BI tools today, as a single architecture cannot support the full range of BI functionality—leading to excessive costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality.

crm decision support business intelligence systems   Read More

Business Intelligence (BI)


Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support.

crm decision support business intelligence systems  Intelligence (BI) Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These Read More

Style Intelligence


InetSoft provides Java- and Web-based enterprise reporting and operational BI. The product offers several new data visualization features integrated with real-time data access and mash-up capabilities from multiple data sources. It is software that provides on-demand BI tools with reporting, data analytics, monitoring, dashboards, alerts, visualization, and many other features.  

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Business Intelligence and Data Management


The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses?

Getting back to basics, both terms refer to the concept of using technology to
  • Identify sales trends to develop sales strategies and to manage future sale
  • Manage employee performance
  • Identify quality issues on the shop floor
  • Optimize business processes through the use of technology
  • Forecast, budget, and plan within a process-centric environment
  • Allow C-level executives the ability to monitor the organization's performance regularly and centrally throughout the day
The common theme within these technologies is that organizations use them to optimize their performance and stay competitive within the market. Business performance management should not be confused with business process management, also known as BPM.

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Zap Business Intelligence


Zap Business Intelligence is a web-based business intelligence solution that combines traditional BI capabilities (dashboards, key performance indicators, scorecards, reporting and analysis) with advanced features including predictive analytics, alerts and report scheduling, and 3D visualization. For Microsoft Dynamics customers, Zap also offers out-of-the-box BI solutions, Business Analytics for Microsoft Dynamics, that are designed to provide rapid rollout and support for any level of customization within Dynamics.  

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