-
Abstract:
Companies can reduce operating costs and improve the ways they do business by using customer relationship management (CRM)
systems that support real-time decision making. But you must ensure you deploy applications that can leverage industry best
practices while retaining the competitive differentiation (...)
Excerpt related to
crm decision making business:
... reduce operating costs and improve the ways they do business by using customer relationship
management (CRM) systems that support real-time decision making. ...
Published:
2010-03-11
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Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm decision making business:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
Though many academic methods exist, few actually reach the audience they need to reach because of the barrier between academic
and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe
are the methodologies most used in Business, and some (...)
Excerpt related to
crm decision making business:
... of decision analysis and novel decision-making processes
... technology organizations, related to business analytics, soft computing, CRM,
Decision Support and ...
Published:
2002-03-01
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
crm decision making business:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
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Abstract:
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures,
corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars
of unnecessary costs. How do you avoid these expensiv (...)
Excerpt related to
crm decision making business:
... of decision analysis and novel decision-making processes
... technology organizations, related to business analytics, soft computing, CRM,
Decision Support and ...
Published:
2002-02-28
-
Abstract:
Though many academic methods exist, few actually reach the audience they need to reach because of the barrier between academic
and business languages, as well as the ability to produce workable and usable tools. This article summarizes what I believe
are the methodologies most used in Business, and some (...)
Excerpt related to
crm decision making business:
... of decision analysis and novel decision-making processes
... technology organizations, related to business analytics, soft computing, CRM,
Decision Support and ...
Published:
2002-03-01
-
Abstract:
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures,
corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars
of unnecessary costs. How do you avoid these expensiv (...)
Excerpt related to
crm decision making business:
... of decision analysis and novel decision-making processes
... technology organizations, related to business analytics, soft computing, CRM,
Decision Support and ...
Published:
2002-02-28
-
Abstract:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Excerpt related to
crm decision making business:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Published:
2002-08-15
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Abstract:
Successful strategic planning relies on your ability to develop and evaluate alternative strategies to identify the most
viable approach. But when the outcomes are dependent on complex systems that are difficult to predict, you might conclude
that the unknowns are insurmountable. Avoid making decisions b (...)
Excerpt related to
crm decision making business:
Strategic Planning Applications for Better Decision Making. ... Download
<strong>Strategic Planning Applications for Better Decision Making </strong>.
Comments: ...
Published:
2010-03-11
-
Excerpt related to
crm decision making business:
... includes anybody who is normally in a decision-making or management
... business users • C-level executives • infrastructure support staff • managers ...
Published:
2009-05-20
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm decision making business:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar (...)
Excerpt related to
crm decision making business:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's
second-largest independent s...
Published:
2000-01-21
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Abstract:
The perception of most small to midsized business (SMB) executives is that most of the data they need to make decisions is
available “in the computer system,” or at least locked away until the moment is right for it to be accessed and used. But
what if your enterprise system has not been structured t (...)
Excerpt related to
crm decision making business:
... Source: Technology Evaluation Centers. Document Type: TEC Report Description: The perception of most
small to midsized business (SMB) executives is that most of ...
Published:
2011-04-29
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Abstract:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM
to c-level management. (...)
Excerpt related to
crm decision making business:
For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing
role in the process...
Published:
2006-11-23
-
Abstract:
The perception of most small to midsized business (SMB) executives is that most of the data they need to make decisions is
available “in the computer system,” or at least locked away until the moment is right for it to be accessed and used. But
what if your enterprise system has not been structured t (...)
Excerpt related to
crm decision making business:
... Source: Technology Evaluation Centers. Description: The perception of most small to midsized business
(SMB) executives is that most of the data they need to ...
Published:
2011-04-29
-
Abstract:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your Decision related to Medical Device Manufacturers. To stay ahead of the competition, medical device manufacturers
must find ways to speed product development, cre (...)
Excerpt related to
crm decision making business:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your De...
Published:
2010-03-11
-
Excerpt related to
crm decision making business:
... intended to achieve. Always consider that at the end, decision making
is essential in every business process. I welcome your thoughts ...
Published:
2010-04-09
-
Excerpt related to
crm decision making business:
... software that has been created specifically for the Japanese business culture has ...
adapting their products to suit the needs of Japanese-style decision-making. ...
Published:
2008-06-23
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm decision making business:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have been key for SAS to further entrench itself in the market. (...)
Excerpt related to
crm decision making business:
Combining deep analytics with BI solution functionality, expanding in certain verticals, and by acquiring several well thought
out companies, have...
Published:
2005-08-11