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Abstract:
Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In
addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their
response to brand campaigns. Learn about the solution (...)
Excerpt related to
crm con marketing:
Document Type: Case Study Description: Levi Strauss SA needed a marketing application that would support
its customer relationship management (CRM) programs. ...
Published:
2010-03-11
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Abstract:
So you are looking for software to support the critical functions of your company. Unfortunately, you can't go to your local
Software'R'Us. This article discusses several sources and methods for identifying potential software vendors. It also examines
the pro's and con's of each method. (...)
Excerpt related to
crm con marketing:
... vendors and the pro's and con's of each ... is simply a collection
of marketing brochures, this ... systems (WMS), customer resource management (CRM),
and enterprise ...
Published:
2003-07-30
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Abstract:
So you are looking for software to support the critical functions of your company. Unfortunately, you can't go to your local
Software'R'Us. This article discusses several sources and methods for identifying potential software vendors. It also examines
the pro's and con's of each method. (...)
Excerpt related to
crm con marketing:
... vendors and the pro's and con's of each ... is simply a collection
of marketing brochures, this ... systems (WMS), customer resource management (CRM),
and enterprise ...
Published:
2003-07-30
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm con marketing:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm con marketing:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm con marketing:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
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Abstract:
Today’s reality for service providers is about dealing with falling voice revenues—and keeping existing customers. Some providers
look for alternative sources of revenue via digital content and gaming. But as this happens, the product offerings become
more complex, and the role of partners more and m (...)
Excerpt related to
crm con marketing:
Reinventing Interconnect/Settlement and Partner Management for Next-generation Service Providers. Source: Amdocs. Document
Type: White ...
Published:
2010-03-11
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Excerpt related to
crm con marketing:
... Only when CRM data has to drive sales, marketing, or HR is ...
a VAR and my responsibilities are to sell ERP and CRM. ... I often run into the pro’s and
con’s of ...
Published:
2008-05-12
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm con marketing:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy
their software needs. This comes as a shock to the corporate systems culture when user communities were told that fully integrated
software such as ERP, SCM, and EAM were the on (...)
Excerpt related to
crm con marketing:
After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy
their software nee...
Published:
2003-08-08
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm con marketing:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has joined
the discussion on the topic of its current state of (...)
Excerpt related to
crm con marketing:
ERP vendor UNIT4 has joined the discussion on the topic of its current state of affairs. Rather than pursuing the usual route
of writing analyses o...
Published:
2010-08-04
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Abstract:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Excerpt related to
crm con marketing:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Published:
2003-03-10
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Abstract:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
Excerpt related to
crm con marketing:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
Published:
2007-09-19
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Abstract:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-time Offer Management and the Service Calls. To achieve sustainable success in selling a product or service,
you only need to present the right offer to the righ (...)
Excerpt related to
crm con marketing:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-ti...
Published:
2010-03-11
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Excerpt related to
crm con marketing:
... SaaS vendors’ various sales and marketing efforts ... HCM), talent
management, transportation management, CRM, travel and ... the impression it was a pro con
look at ...
Published:
2009-12-18
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Abstract:
By harnessing Microsoft .NET possibly more keenly than its creator and by figuring out its bread-winning product groups,
amid difficult market conditions notwithstanding, Epicor might be showing us that ‘a clearer vision' can keep it in the mid-market
leadership race amongst a plethora of formidable op (...)
Excerpt related to
crm con marketing:
By harnessing Microsoft .NET possibly more keenly than its creator and by figuring out its bread-winning product groups, amid
difficult market con...
Published:
2003-06-12
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Abstract:
As one of the largest Internet marketplaces, eBay proclaims that the trust it enables between buyers and sellers has been
the key to its success. To ensure continued success, eBay wanted to standardize its network security auditing and remediation
processes, and turned to QualysGuard’s vulnerability ma (...)
Excerpt related to
crm con marketing:
TEC Original Research. Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date
research ...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Enterprise ROI through Sage MAS. Specific, Measurable, Achievable, Relevant
and Time-Bound. The Gantry Group, a strategic advisory and market intelligence firm, conducted interviews with nine companies
that have deployed Sage MAS 90, 200, or 500. While eve (...)
Excerpt related to
crm con marketing:
Your Challenge: Get Decision Makers' Approval for Enterprise ROI through Sage MAS. Specific, Measurable, Achievable, Relevant
and Time-Bound. The G...
Published:
2010-03-11
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Abstract:
Key concerns for PLM prospects will be domain knowledge in design and engineering-specific functions and integration, including
currently poor connections from Oracle workflow to third-party business applications and CAD/PLM interfaces. (...)
Excerpt related to
crm con marketing:
... side (CRM including call center, field sales, sales force automation (SFA), service
& support, configuration management, order management, marketing campaigns ...
Published:
2004-01-06