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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm computer business applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

crm computer business applications  Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery Microsoft Paints CRM Landscape On Lately A ''Still Nature'' Business Applications Scenery P.J. Jakovljevic - August 15, 2002 Event Summary On July 11, Microsoft Corporation (NASDAQ: MSFT), the largest software company in the world, fleshed out the contents of its recently pre-launched Microsoft Customer Relationship Management ( Microsoft CRM ) offerings for the mid-market, together with an indication of pricing. Read More

Reinventing the Business Workspace


A new, connected way of working is breaking down the old, functional silos of activity that kept workers isolated in their desktop cubicles. Rippling across the modern, web-enabled workplace, it links people wherever they work and collaborate—in workplaces, virtual spaces, meeting rooms, and mobile devices. Learn how on-demand applications can combine to create productive, adaptable information sharing and workflow.

crm computer business applications  are stored in the CRM system, but internal meetings are recorded in a workgroup calendar. Looking up contact details in one application, then opening a separate application to send an email or share a document (as an email attachment, of course). Finding there?s no easy way to work out exactly which proposal or sales pitch a given prospect saw because several different versions are in circulation. Embracing the fabric of the Web The fast-paced interaction of the Web demands a different approach - one Read More

Glossary of Enterprise Applications Terminology Part One: Accounts Payable Through Internet


As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary of those terms.

crm computer business applications  . Accounts Payable through CRM accounts payable (AP) : The value of goods and services acquired for which payment has not yet been made. accounts receivable (AR) : The value of goods shipped or services rendered to a customer on which payment has not yet been received. Usually includes an allowance for bad debts. advanced planning and scheduling (APS) : Techniques that deal with analysis and planning of logistics and manufacturing over the short, intermediate, and long-term time periods. APS describes Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

crm computer business applications  If you provide a CRM product sold under the high-flying banner (not to mention the high price tag) aimed at addressing customer relationships, you should do a quick check to find out if you, too, are failing to remain true to the main tenets of your market. As the saying goes, If it quacks like a duck, has feathers and waddles ... Well, you know the rest. Bonnie L. Buchanan Bonnie L. Buchanan is operations and marketing member of Independence2, LLC, an Ohio-based start-up door hardware company. Over Read More

Business Solutions of the Future


The future is tomorrow’s present. Many have tried to predict it using silly or scientific methods, from chiromancy (palm reading), aleuromancy (fortune cookies), and other -mancies, to the three Ps (possible, probable, and preferable futures) and a W (or wildcard—low-probability events with a high impact on the future) used in futurology. Without trying to create a “CRMorology” or

crm computer business applications  trying to create a “CRMorology” or “ERPmancy”, I aim to write a series of articles about the future of business software. Since this concerns everyone—and because I’m not Nostradamus or Hari Seldon (Asimov’s famous psychohistorian)—I would like to involve you, our readers, as well as business professionals and decision makers from the enterprise software industry. From students with little knowledge (but extraordinary imagination), to analysts who know everything about the market and Read More

Debunking the Top Three Myths of Business Intelligence for Midsize Companies


There is a belief that midsize companies simply can’t afford, can’t handle, or can’t appreciate business intelligence (BI)—but that’s simply not true. Midsize companies can and do benefit from a variety of tools built specifically for the midsize market that are often easier, less expensive, and faster to adopt and use than the ones designed for giant enterprises. Learn the truth behind the top three myths about BI.

crm computer business applications  IBM,bi,business intelligence,business intelligent,business intelligence software,server business intelligence,business intelligence studio,bi system,bi tools,business intelligence bi,business intelligence crm,business intelligence erp,business intelligence solutions,business intelligence tools,business objects intelligence Read More

Is My Business Too Small for Business Intelligence (BI)?


Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive advantage for enterprises, this inquiry puts the spotlight on smaller businesses. But how does a small business deal with the costs associated with this kind of system? Learn why (and how) BI can be a smart choice for even the smallest business.

crm computer business applications  small business,reporting,server business,sme,dashboards,small businesses business,business intelligence,business intelligence it,what is business intelligence,about business intelligence,why business intelligence,business intelligence business,it business intelligence,the business intelligence,intelligence business Read More

Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm computer business applications  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Business Community Management: Powering On-demand, Profitable Business Communities


Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate systems and solving communication issues create challenges that keep your business-to-business (B2B) solutions from working in sync. Find out how integrating the technology, business processes, and communication of your entire business community can help.

crm computer business applications   Read More

Business Continuity: Are You Always Open for Business?


Limited resources dictate that most midsize companies must support business continuity at the lowest cost and without putting additional pressure on scarce IT resources. But business continuity is more of a critical success factor than ever before. Customers won’t tolerate a lack of service availability. Midsize companies must find a way to ensure maximum business continuity, and reduce downtime—and costs. Learn more.

crm computer business applications   Read More

Navigator Business Solutions, Inc.


Navigator Business Solutions is a leading provider of enterprise (ERP) business management software solutions for companies in North America. Navigator sells, implements, supports and develops for SAP ByDesign and SAP Business One, and provides Project Management and Technical Consulting services. Navigator is a performance-driven, performance-motivated, performance-rewarding company. Navigator has 600+ direct customers and 15+ sales and support offices nationwide.   Navigator's vision is to be a trusted partner, making every customer a best-run business.  Navigator is the #1 partner for SAP Business ByDesign globally and a top SAP Business One partner in North America.

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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

crm computer business applications  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More

NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm computer business applications  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Using Data Analytics to Transform Your Business Processes and Your Business


Implementation of data-driven analytic platforms is quickly becoming the new business normal. New analytic tools are allowing organizations to improve the performance of routine tasks and procedures based on real-time, high-quality information, resulting in vastly improved operational and financial decision making. Dundas Data Visualization is a dashboard solution that can help your business increase compliance and improve efficiency by transforming raw data into visual information. Visualizing your organization’s data can give you a clearer understanding of what’s really happening in your organization, and help to identifying potential challenges. The adoption of Dundas Data Visualization dashboard solutions can help your business perform far above others in your field.

In this white paper, learn about what data analytics are, and how, in conjunction with up-to-the-minute information and access to great visualization tools, you can use them to your best business advantage. Dundas Data Visualization provides a detailed set of four key factors to help you develop better insight through advanced analytics: defining of business objectives, aligning stakeholders on business challenges, identifying meaningful metrics for better success, and putting insight to work by utilizing visual tools for more rapid understanding of concepts. Read tips on how to establish the definitions of success for your company through the development of a data discovery framework to harness the full potential of your data. Learn why it’s crucial to develop a system of support for and management of data analytics within your organization before adoption takes place, and why simply visualizing information can help with the adoption of new data analytics tools.

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