-
Abstract:
When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team.
All too often, CRM applications have too much depth and complexity—and as a result, they fall into disuse. Some features may
actually increase the effort of your sales people (...)
Excerpt related to
crm complexity:
... team. All too often, CRM applications have too much depth and complexity—
and as a result, they fall into disuse. Some features ...
Published:
2010-03-11
-
Abstract:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-term contracts and complex products with specific requirements that are not needed in the consumer world. (...)
Excerpt related to
crm complexity:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-te...
Published:
2004-11-06
-
Abstract:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning
system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However,
given a certain number of viable solutions from more renowne (...)
Excerpt related to
crm complexity:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system
as one of the best...
Published:
2004-05-24
-
Abstract:
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses
(SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software.
On-demand, software as a service is changing all that (...)
Excerpt related to
crm complexity:
... Type: White Paper Description: The high price and complexity of traditional ...
to obtain true integrated customer relationship management (CRM) and enterprise ...
Published:
2010-03-11
-
Abstract:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions
today—ranging from customized to out-of-the-box. (...)
Excerpt related to
crm complexity:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that ther...
Published:
2010-03-11
-
Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
crm complexity:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
-
Abstract:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes
surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products
address this complexity to streamline their processes, r (...)
Excerpt related to
crm complexity:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products
becomes surprisingly complex w...
Published:
2003-09-09
-
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm complexity:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
-
Abstract:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training and change management. (...)
Excerpt related to
crm complexity:
For a customer relationship management implementation to be successful, consulting firms, vendors, and users must pay attention
to user training a...
Published:
2005-10-22
-
Excerpt related to
crm complexity:
... Weaver, an American mathematician known for his work on machine translation and his support for science
in the United States, defined the complexity of a ...
Published:
2010-04-09
-
Abstract:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-term contracts and complex products with specific requirements that are not needed in the consumer world. (...)
Excerpt related to
crm complexity:
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves
dealing with longer-te...
Published:
2004-11-06
-
Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
crm complexity:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
-
Abstract:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes
surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products
address this complexity to streamline their processes, r (...)
Excerpt related to
crm complexity:
It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products
becomes surprisingly complex w...
Published:
2003-09-09
-
Abstract:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning
system as one of the best-kept secrets in the complex manufacturing mid-market, it has certainly succeeded so far. However,
given a certain number of viable solutions from more renowne (...)
Excerpt related to
crm complexity:
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system
as one of the best...
Published:
2004-05-24
-
Abstract:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Excerpt related to
crm complexity:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Published:
2003-06-26
-
Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm complexity:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
-
Abstract:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizations with reservations about hosted solutions to think twice. So what exactly are its advantages and
disadvantages? (...)
Excerpt related to
crm complexity:
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has
caused many organizatio...
Published:
2006-07-07
-
Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm complexity:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
-
Abstract:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many
companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation
has devoted its efforts to developing and maintaining a clie (...)
Excerpt related to
crm complexity:
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment,
many companies have failed t...
Published:
2004-06-15
-
Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm complexity:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29