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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm company bi


The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) RFI / RFP Template

Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, and System Requirements  

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Documents related to » crm company bi

Connecting Your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization


When businesses commit to implementing customer relationship management (CRM), they commit to realigning their entire organizations around the customer. More specifically, they commit to collecting the right data—and using it the right way at the right time. But if you’re the manager championing CRM in your organization, how do you create the CRM buzz and obtain executive buy-in?

crm company bi  help you create the CRM buzz, so your entire company can reap the benefits. Read on to find tips and worksheets that will help you lead the charge, as well as bullet points to pass along to your management team. Creating a fanatically data-driven organization C-level managers become fanatic about CRM when they see its power, but, sometimes they need help to see the light. This section provides quotes from the analysts that will educate your organization from the bottom right on up. This section also Read More

Give BI to the Masses


In today’s business intelligence (BI) industry—despite the search for better, more suitable, and more advanced technology for BI applications—there is a special interest in finding the “true usability” of BI applications. This is to say, users want BI to be not only faster and better, but also easier. And finally, they want its use to be extended to a wide number of people: the search is on for a

crm company bi  or customer relationship management [CRM] system); easily deploying BI as a new desktop application; or offering BI with business models such as open source or other types of licensing method. Regarding the mass use of BI tools for all kinds of companies, some progress might be emerging not from the BI establishment, but from the very software vendors whose products are already deeply involved in operations. Microsoft and MicroStrategy are two examples of the different approaches toward the mass use and Read More

(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

crm company bi  becoming a total on-premise CRM solution, as discussed last year in our blog post series . However, always keeping an eye out for opportunity, the company is considering adopting a SaaS model, given the strength of its competitors, namely, Salesforce.com , Microsoft Dynamics CRM, and Oracle CRM On Demand . Consona has just announced its plans to deliver all its offerings via a next-generation SaaS deployment on the Consona Cloud (using Amazon ’s Web Services infrastructure). Slated for availability in Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

crm company bi  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today's leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : C Read More

Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

crm company bi  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

crm company bi  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

crm company bi  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Read More

CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

crm company bi  representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

crm company bi  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

The Answer Company


The Answer Company (TAC) was founded in 1994 by Shawn Ostheimer, who continues to manage the company's growth. The business is based on building successful relationships with clients, and although many companies will suggest the same, TAC is happy to share references to back up this claim. In addition to loyal customers, The Answer Company has loyal staff, as it believes there is a direct connection between the two. At the heart of TAC is a dedicated team of professionals with a wide base of technical and application expertise, committed to providing excellent customer service. The designers, technical staff, installation experts, trainers, and consultants partner closely with your firm to uncover your key business needs, develop software solutions, and ensure effective and efficient implementation, as well as long-term support. Collectively, The Answer Company’s consultants have more than 100 years of experience installing and supporting Sage and Epicor software, so you can rest assured that TAC will deliver the business value you expect and need, both now and in the future.

crm company bi  Answer Company The Answer Company (TAC) was founded in 1994 by Shawn Ostheimer, who continues to manage the company's growth. The business is based on building successful relationships with clients, and although many companies will suggest the same, TAC is happy to share references to back up this claim. In addition to loyal customers, The Answer Company has loyal staff, as it believes there is a direct connection between the two. At the heart of TAC is a dedicated team of professionals with a wide Read More

Best Practices for a BI and Analytics Strategy


A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing.

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Extending CRM Concepts in ERP Systems


If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the "CRM concept" really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know.

crm company bi  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More

AccuRev A Micro Focus Company


AccuRev provides application life-cycle software for software development teams. The company’s focuses include agile development, parallel development, and enterprise version control.

crm company bi  A Micro Focus Company AccuRev provides application life-cycle software for software development teams. The company’s focuses include agile development, parallel development, and enterprise version control. Read More