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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm common business applications


Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

crm common business applications  functional features. The MS CRM product''s functionality includes basic contact management (interaction and opportunity) as part of Sales Force Automation (SFA), simple e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base, content authoring and approval workflow. These features are what the targeted customers likely need at this stage. An affordable, no-frills out-of-the-box application with minimal implementation risk and Read More...
Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

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Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise
Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the

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PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world''s second-largest independent supplier of

crm common business applications  internally developed or acquired CRM modules. Nonetheless, we expect the usual painstaking effort associated with merging two large companies. The mitigating factor, however, is the fact that PeopleSoft and Vantive had a marketing and development partnership. The technical problems are likely to arise with the future integration of the two products into a common interface and code base, which, we believe, PeopleSoft will have to undertake in order to continue to compete with the other top ERP vendors in Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

crm common business applications  industry - are facing CRM issues that can be traced to a common source: ineffective business processes involving human communi cation. Performance problems are particularly acute in complex, global organizations in which knowledge and responsibility are widely distributed and in which staffers are highly mobile. Difficulties with processes persist because of latency in accomplishing tasks, inability to locate the right skills to address an issue, and delayed execution of transactions in business Read More...
Business Intelligence that Works: Getting True Value out of Your Business Intelligence Investment
With business intelligence (BI), decision-makers can feel the organization’s pulse, evaluate the performance of key business functions, and take action based on

crm common business applications   Read More...
Is My Business Too Small for Business Intelligence (BI)?
Does business intelligence (BI) make sense for really small businesses? While BI solutions can surface and analyze business data, providing a competitive

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Business & Decision
Business @ Decision is an international consulting and systems integration (CSI) company founded in 1992. Its focuses include business intelligence, customer

crm common business applications  business intelligence, BI, customer relationship management, CRM, e-business, e-commerce Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

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The New Business of Business Leaders: Talent Management
In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that

crm common business applications  performance management,decision support,compensation management,talent management,hiring strategy,employee development,skills development,Oracle,talent management software Read More...
Business Community Management: Powering On-demand, Profitable Business Communities
Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate

crm common business applications   Read More...
BUSINESS FIRST
BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative

crm common business applications   Read More...
Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

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Designing Compelling Business Intelligence Business Cases
IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification

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