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 crm buying salesforce


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm buying salesforce

Assessing FinancialForce.com’s Early Years


FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.

crm buying salesforce  allow users to combine CRM data and financial data in one report, such as “cost per lead.” For its part, through crowd sourcing, the ReportExhange will harness the creativity and intellectual capacity of users. Customers will be able to help each other create imaginative and insightful reports in a social environment. This will improve the value users derive from their financial system. We are not aware of any other financial reporting solution that leverages a community in a social way, or any other Read More

AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2


Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event. Still, while it might appear that Ariba is firing on all cylinders, as is typically the case, Ariba is not all things to all people and no company is without issues. Thus this post will discuss some challenges and related rooms for improvement. To date, Ariba has been

crm buying salesforce  drive after all. Salesforce CRM is really tailored for simplicity and flexibility, whereas automated payments and user connectivity must be rigid by default. The trick is again in finding a good balance between providing enough customization work for a reseller to round out the solution without becoming prohibitively expensive for the customer. Last but not least, Ariba’s relationships with Capgemini and  IBM must be somewhat strained after their respective acquisitions of IBX and Emptoris . Still, Read More

Talking to an Unrelenting Cloud Enthusiast - Part 2


Part 1 of this blog series introduced Xactly Corporation, a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance management (SPM). The article also provided the bullish vendor’s genesis since being founded in 2005 and its current state of affairs. This article will feature my recent conversation with Xactly’s founder and CEO Christopher Cabrera.
crm buying salesforce  areas such as HCM, CRM, CPQ and others. This is why we work so closely to integrate and go-to-market with these other players. What is most important, and a by-product of the SaaS phenomenon, is that customers can pick best-of-breed solutions in each area. For example, one enterprise resource planning (ERP) system might fit, with a different CPQ, all integrated into an SPM tool. PJ : What recent trends in buying behavior (any hurdles and detractors, and drivers and rationale) for SPM software adoption Read More

Cloud ERP Wars Intensifying in Full Force(.com)


The first of week of May marked a flurry of news by up-and-coming cloud enterprise applications vendors. During salesforce.com’s Cloudforce event in Chicago, Kenandy, Inc. announced release 2.0 of Kenandy Social ERP, the first cloud-based enterprise resource planning (ERP) system built entirely on Force.com, salesforce.com's social enterprise cloud computing platform. The new release adds

crm buying salesforce  few hours with a CRM package is painful, but an outage of a few hours with a manufacturing system will shut down a plant and can cost a company millions of dollars. To that end, in order to guarantee uptime, Plex had to design and build out a warm standby data center in a co-location facility down in North Carolina. Even in the case of a total disaster in Michigan, where the Plex HQ is, the vendor could be up and running with current data within two hours. While the focus on social functions is a clear Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships. Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA, but the analysis of this

crm buying salesforce  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential merger deserves Read More

TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

crm buying salesforce  2011 CRM Buyer's Guide Want to know all about the dramatic changes in customer relationship management (CRM) software and how it impacts the way companies are doing business? The new TEC 2011 CRM Buyer's Guide makes it easy. Get the inside story on CRM innovation in cloud computing mobile CRM social CRM extended CRM functionality You'll learn about the benefits and drawbacks of the biggest trends in CRM. And how the latest CRM technology can make your company more profitable and competitive. The latest Read More

SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

crm buying salesforce  Team On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More

Salesforce Supercharged: Our Expert Tips


All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider.

crm buying salesforce  consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More

Phone System Buying Checklist


Phone System Buying Checklist. Are you buying a new business phone system but have a few critical questions?

crm buying salesforce  System Buying Checklist Are you buying a new business phone system —but have a few critical questions? Will it boost productivity and reduce costs? Does it have the right features for your company's needs? Will it integrate easily with the other technologies your employees are using? The Phone System Buying Checklist lays out the nine most important questions to ask when you're in the market for a new phone system. So you can get the right system, from the right vendor, at the right terms Download Read More

Salesforce.com Launches Salesforce Wear


Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com recently launched Salesforce Wear, its initiative for wearable computing in the enterprise. With wearable IoT tools, companies can discover new ways to market, sell, service, and design products.

crm buying salesforce  user licenses of Salesforce CRM and the Salesforce Platform. Developers will be able to create apps that connect wearable devices to any business process. Salesforce.com has not traditionally been a proponent of open source software principles, but the mere difficulty of envisioning all the possible use case scenarios for such wearable devices in multiple industries and roles leaves not much choice for vendors but to open up their source code to the developer community. Read More

CRM Without Compromise: A Strategy for Profitable Growth


Find out in CRM Without Compromise: A Strategy for Profitable Growth.

crm buying salesforce  help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key angles: strategy, challenges, framework, and execution—along with tips and best practices for every step along the way. You'll also find out about the critical Read More

Choosing the Best CRM for Your Organization


It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions today—ranging from customized to out-of-the-box. But with choice comes complexity. In order for CRM buyers to choose wisely, they must find a deployment approach that best matches their needs while delivering superior performance, application integration, and functionality. Find out how.

crm buying salesforce  the Best CRM for Your Organization Choosing the Best CRM for Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Customer relationship management (CRM) : Customer relationship management (CRM) (Wikipedia) Choosing the Best CRM for Your Read More

Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

crm buying salesforce  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue Read More