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 crm business process solution

Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm business process solution

Business Process Management: How to Orchestrate Your Business


Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.

crm business process solution  the information systems from CRM software. Five years later, business process integration (BPI) solutions, namely business process modeling, business-to-business (B2B) connectivity, and vertical industry process templates were built on top of these enterprise application integration (EAI) systems. Today, the market offers BPM solutions that incorporate both the EAI and BPI functionality in addition to functionality such as workflow, business activity monitoring, web services, rule engines, and portal Read More

CRM: A Business Imperative during the Economic Downturn


The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

crm business process solution  software-as-a-service (SaaS) agreement. Agresso CRM is the first in a series of so-called BLINC Solution Plug-Ins to its native architecture, and the product will achieve integration into the Agresso Business World ERP suite similar to that of SOA platforms.  Revenue from these BLINC Plug-Ins is critical to the Agresso parent company achieving the above mentioned ambitious $700 million revenue mark by year-end 2009. Going back to the beginning of the story, Agresso''s parent, Unit4Agresso in the Read More

Business Process Outsourcing


Tata Consultancy Services offers a consulting-led, integrated portfolio of IT and IT-enabled services, including:   custom application development and management IT infrastructure services enterprise solutions for supply chain management (SCM), master data management (MDM), customer relationship management (CRM), and more business consulting business process outsourcing (BPO) business intelligence (BI) performance management engineering industrial services      

crm business process solution  (MDM), customer relationship management (CRM), and more business consulting business process outsourcing (BPO) business intelligence (BI) performance management engineering industrial services Read More

How to Choose the Right Hosted CRM Solution for You


How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By purchasing a hosted CRM solution that’ll provide the benefits of an on-premise CRM solution without the need for a complex implementation or the assistance of an in-house IT team. Hosted CRM is a cost-effective solution that promises a quick return on investment (ROI).

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Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report


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Logi-Solution


As an authorized Syspro Business Partner, we provide a best-fit solution to your requirements by combining our extensive accounting, EDI, warehousing and production experiences together with appropriate levels of customization and bilingual training. LOGI-SOLUTIONS is an accredited training organization with Emploi Quebec.

crm business process solution  Solution As an authorized Syspro Business Partner, we provide a best-fit solution to your requirements by combining our extensive accounting, EDI, warehousing and production experiences together with appropriate levels of customization and bilingual training. LOGI-SOLUTIONS is an accredited training organization with Emploi Quebec. Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

crm business process solution  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More

SAPinsider Special Report: Best-in-Class BI Service and Solution Providers


SAP and its partners have introduced a wave of new business intelligence (BI) analytics solutions that are bringing together transactional and enterprise data. These new technologies and capabilities will change the way companies think about and use BI, as well as the way they do business. Read this special report of SAPinsider and know the market dynamics that are driving this revolution and what’s in it for customers.

crm business process solution  Special Report: Best-in-Class BI Service and Solution Providers SAP and its partners have introduced a wave of new business intelligence (BI) analytics solutions that are bringing together transactional and enterprise data. These new technologies and capabilities will change the way companies think about and use BI, as well as the way they do business. Read this special report of SAPinsider and know the market dynamics that are driving this revolution and what’s in it for customers. Read More
Oco, Inc

Oco On Demand Business Intelligence: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

crm business process solution  On Demand Business Intelligence: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to Read More

The New Business of Business Leaders: Talent Management


In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful.

crm business process solution  New Business of Business Leaders: Talent Management In this white paper, the role of business leaders in driving talent management functions is explored, with a particular focus on the tools and approaches that will make them successful. Read More

Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report


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This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

crm business process solution  BusinessObjects Edge Business Intelligence: Business Intelligence (BI) Competitor Analysis Report This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data Read More

Financial Times Insight: Business Growth


Even in tough economic times, innovative small-to-midsized companies can still find opportunities for growth. Technology and business software solutions like enterprise resource planning (ERP), supply chain management (SCM), customer relationship management (CRM), product lifecycle management (PLM), and supplier relationship management (SRM) can help your company ride out the global economic downturn. Find out how.

crm business process solution  (SCM), customer relationship management (CRM), product lifecycle management (PLM), and supplier relationship management (SRM) can help your company ride out the global economic downturn. Find out how. Read More