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摘要:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
相关的摘录
crm business process data:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
发表于:
2006-05-29
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摘要:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better
aligned and prepared to take on the challenges ahead. (...)
相关的摘录
crm business process data:
By focusing on improving and optimizing the processes instead of only the departments, any user company should be better aligned
and prepared to t...
发表于:
2006-01-11
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摘要:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
相关的摘录
crm business process data:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general ap...
发表于:
2004-03-08
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摘要:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old,
manual system of coordinating activities in a company and (...)
相关的摘录
crm business process data:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now aboli...
发表于:
2005-07-09
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摘要:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
相关的摘录
crm business process data:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
发表于:
2002-10-17
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摘要:
Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency
and accuracy. Organizations, especially those that deal with Sarbanes-Oxley, should focus on BPM to ensure compliance and
to minimize error and risk. (...)
相关的摘录
crm business process data:
Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency
and accuracy. Organi...
发表于:
2006-01-03
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摘要:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
相关的摘录
crm business process data:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
发表于:
2001-10-12
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摘要:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise
application integration (EAI). (...)
相关的摘录
crm business process data:
Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way
that it can also quick...
发表于:
2005-12-08
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摘要:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
相关的摘录
crm business process data:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
发表于:
2002-04-19
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摘要:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
相关的摘录
crm business process data:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
发表于:
2004-11-09
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摘要:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
相关的摘录
crm business process data:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
发表于:
2003-10-28
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摘要:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the
right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers
and gather insights on all customers' interactions, the ques (...)
相关的摘录
crm business process data:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right
people. Now that sa...
发表于:
2003-07-23
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摘要:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior. (...)
相关的摘录
crm business process data:
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.
发表于:
2002-12-21
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摘要:
The reality of today’s application environment is that no single application meets all of the needs of a business, or frequently
even the needs of a single business process, so multiple applications must work together to support business processes. (...)
相关的摘录
crm business process data:
... fact, with the advent of new enterprise suites such as CRM, SCM, PLM ...
integration to ensure that the context of the business process, the data,
is properly ...
发表于:
2003-02-27
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摘要:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
相关的摘录
crm business process data:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
发表于:
2002-12-25
-
摘要:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable business definitions mapped to the different CRM system schemas throughout the organization. (...)
相关的摘录
crm business process data:
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized,
reusable bus...
发表于:
2002-12-25
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摘要:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing
that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a
full view of the customer is by integrating front-e (...)
相关的摘录
crm business process data:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and
by addressing that issue. An ...
发表于:
2002-05-10
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摘要:
There is a perception that if business users are given access to enterprise databases and raw query tools, they will create
havoc in the system, which is a possibility—unless the business intelligence (BI) product developer understands the potential
problem and addresses it as a business-critical facto (...)
相关的摘录
crm business process data:
There is a perception that if business users are given access to enterprise databases and raw query tools, they will create
havoc in the system, w...
发表于:
2005-07-15
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摘要:
The reality of today’s application environment is that no single application meets all of the needs of a business, or frequently
even the needs of a single business process, so multiple applications must work together to support business processes. (...)
相关的摘录
crm business process data:
... fact, with the advent of new enterprise suites such as CRM, SCM, PLM ...
integration to ensure that the context of the business process, the data,
is properly ...
发表于:
2003-02-27
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摘要:
IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office
to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements.
We’ll see if they’ve got the stuff to do it. (...)
相关的摘录
crm business process data:
IFS arrived over five years ago on US shores, with a Christmas-bag full of software components that run from the front-office
to back-office and...
发表于:
2001-10-22