-
Abstract:
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions,
knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase
revenues, however the coveted 50%+ annual growth is no (...)
Excerpt related to
crm business intelligence process:
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions,
knowledge and analytica...
Published:
1999-09-01
-
Abstract:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensive set of business intelligence (BI) functionality. (...)
Excerpt related to
crm business intelligence process:
The arms race to marshal the most complete corporate performance management platform has intensified among major vendors.
Many have a comprehensiv...
Published:
2005-07-13
-
Abstract:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessing this information, while breaking out of traditional silo-ed metrics. BI is not a panacea, and enterprises
must organize and prioritize their business needs (...)
Excerpt related to
crm business intelligence process:
One of the biggest mistakes users often make with BI is forgetting the big picture, the strategic goals of what they hope
to accomplish by accessi...
Published:
2005-07-16
-
Abstract:
The need for quick responses to changing business environments has resulted in the growth of business process management
(BPM). Thus, BPM vendors are embarking on merger and acquisition strategies to meet the functional requirements of businesses. (...)
Excerpt related to
crm business intelligence process:
The need for quick responses to changing business environments has resulted in the growth of business process management (BPM).
Thus, BPM vendors ...
Published:
2006-05-29
-
Abstract:
In today's highly competitive business climate, the quality and timeliness of business information for an organization is
not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the
inevitable benefits of business intelligence. (...)
Excerpt related to
crm business intelligence process:
... In addition to business intelligence, terms like business
performance management (BPM), business process management (also BPM), corporate performance
...
Published:
2009-04-29
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Abstract:
There is a perception that if business users are given access to enterprise databases and raw query tools, they will create
havoc in the system, which is a possibility—unless the business intelligence (BI) product developer understands the potential
problem and addresses it as a business-critical facto (...)
Excerpt related to
crm business intelligence process:
There is a perception that if business users are given access to enterprise databases and raw query tools, they will create
havoc in the system, w...
Published:
2005-07-15
-
Abstract:
Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities;
however, enterprise resource planning (ERP) vendors are improving their analytic capabilities and accessibility. (...)
Excerpt related to
crm business intelligence process:
Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities;
however, enterprise reso...
Published:
2005-07-14
-
Abstract:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old,
manual system of coordinating activities in a company and (...)
Excerpt related to
crm business intelligence process:
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where
vendors are now aboli...
Published:
2005-07-09
-
Abstract:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics
to predictive analytics, and predictive analytics is emerging as a distinct new software sector. (...)
Excerpt related to
crm business intelligence process:
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to
predictive analytics, ...
Published:
2005-12-24
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm business intelligence process:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendors benefit. (...)
Excerpt related to
crm business intelligence process:
For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where
customers and the vendor...
Published:
2005-08-12
-
Abstract:
The Data Warehousing Institute (TDWI) hosts quarterly World Conferences to help organizations involved in data warehousing,
business intelligence, and performance management. These conferences supply a wealth of information aimed at improving organizational
decision-making, optimizing performance, and ac (...)
Excerpt related to
crm business intelligence process:
... involved in data warehousing, business intelligence (BI), and ...
main themes, namely business analytics, leadership ... the whole design and implementation
process. ...
Published:
2006-10-25
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Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
crm business intelligence process:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17
-
Abstract:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general approaches and company policies that set expectations and establish data management procedures, we
will explore applications and tools that help reduce the negat (...)
Excerpt related to
crm business intelligence process:
Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy.
Looking beyond general ap...
Published:
2004-03-08
-
Abstract:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded product offering and the determination to gain more visibility within its target markets. (...)
Excerpt related to
crm business intelligence process:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded ...
Published:
2001-03-22
-
Abstract:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offerings at Infinium World 2000, held at the MGM Grand Resort in Las Vegas. (...)
Excerpt related to
crm business intelligence process:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offer...
Published:
2000-05-10
-
Excerpt related to
crm business intelligence process:
... to CIO Magazine’s articles entitled “ABC: An Introduction to Business Process
Management (BPM ... Press book entitled “Working with Microsoft Dynamics CRM 4.0 ...
Published:
2008-07-21
-
Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm business intelligence process:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
-
Abstract:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the
right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers
and gather insights on all customers' interactions, the ques (...)
Excerpt related to
crm business intelligence process:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right
people. Now that sa...
Published:
2003-07-23
-
Abstract:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data
quality can destroy its utility and cost real dollars. (...)
Excerpt related to
crm business intelligence process:
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality
can destroy its u...
Published:
2002-10-17