-
Abstract:
Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers'
needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many
SME markets, and it is typically a much more difficult t (...)
Excerpt related to
crm business group:
... not have many CRM experts and CRM implementation experience. ...
up support, adding a strategic sales group of reps ... but possibly attractive SAP Business
One program ...
Published:
2004-06-12
-
Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
crm business group:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
-
Abstract:
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and
have the knowledge that any investments in their data, customizations, and training are fully protected should they later
need or want to move their solution on-premises. (...)
Excerpt related to
crm business group:
... have recently joined the ACCPAC CRM Development Partner ... Enterprise
Solutions; e2e Business Management Solutions ... Systems; Paragon Consulting Group,
Inc.; Planet ...
Published:
2004-06-03
-
Abstract:
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently
still has the largest geographic coverage in the lower-end of the mid-market. (...)
Excerpt related to
crm business group:
... The Sage Group plc is a leading provider of business management software
... of the leading accounting, customer relationship management (CRM), and Internet ...
Published:
2004-06-02
-
Abstract:
Best Software/Sage will remain a pragmatic company that delivers products based on a savvy understanding of its customers'
needs and the competitive forces in the market, and on constant adaptability. It is still standing on top of the hill in many
SME markets, and it is typically a much more difficult t (...)
Excerpt related to
crm business group:
... not have many CRM experts and CRM implementation experience. ...
up support, adding a strategic sales group of reps ... but possibly attractive SAP Business
One program ...
Published:
2004-06-12
-
Abstract:
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior
product into and overriding a unified enterprise solution, or to remain as a conglomerate of stand-alone solutions with strong
brand names. (...)
Excerpt related to
crm business group:
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges.
PJ Jakovljevic - June 11 ...
Published:
2004-06-11
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
crm business group:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with
selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to
the evolving scalability and migration needs of customers th (...)
Excerpt related to
crm business group:
... have put together a professional services group to help ... market
accounting applications with IBM Business Exchange Services ... the Pro Series and ACCPAC
CRM products ...
Published:
2004-06-10
-
Abstract:
"Freedom of choice" and "openness" mantras have been professed independently by both Best and ACCPAC, which bodes well for
the joint effort going forward, but ACCPAC also brings many other missing parts to the Sage/Best collection. (...)
Excerpt related to
crm business group:
... The Sage Group plc (LSE:SGE.L)one of the leading ... a full suite of
integrated web-based business applications. To that end, accounting, HR, CRM, POS, and WMS
are ...
Published:
2004-06-09
-
Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm business group:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm business group:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
Given Sage's revenue level is quite higher than those of Geac, MBS, SSA Global, and Lawson Software, making it an ultimate
juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size. (...)
Excerpt related to
crm business group:
... business solutions, contact management/CRM, non-profit businesses,
etc.) via its well-crafted strategy to both develop and acquire a very complementary group ...
Published:
2004-06-05
-
Abstract:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current
XA client base, which is the must for the long-term via (...)
Excerpt related to
crm business group:
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent
partnership initiatives...
Published:
2001-10-08
-
Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
crm business group:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
-
Abstract:
All the recent management trends from Continuous Improvement to Business Process Re-engineering have had the same issue we
see with E-Business. They have enterprise-wide implications and tend to become part of the corporate department that started
the initiative. This article recommends a more strategi (...)
Excerpt related to
crm business group:
... the strategic importance of E-Business technology is not well understood may undermine
the current IT organization and set up the E-Business group for failure. ...
Published:
2003-07-05
-
Abstract:
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and
have the knowledge that any investments in their data, customizations, and training are fully protected should they later
need or want to move their solution on-premises. (...)
Excerpt related to
crm business group:
... have recently joined the ACCPAC CRM Development Partner ... Enterprise
Solutions; e2e Business Management Solutions ... Systems; Paragon Consulting Group,
Inc.; Planet ...
Published:
2004-06-03
-
Abstract:
Informix has announced a strategic alliance with Applied Data Resource Management (ADRM) to develop industry-specific data
models to provide packaged components for business intelligence and e-business analytics. (...)
Excerpt related to
crm business group:
Informix has announced a strategic alliance with Applied Data Resource Management (ADRM) to develop industry-specific data
models to provide packa...
Published:
2000-06-30
-
Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
crm business group:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm business group:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
While on the surface, there are few economic or strategic reasons for organizations to persist with electronic data interchange
(EDI), many seem reluctant to adopt the alternative at this stage. In fact, there has been almost negligible growth in the
number of organizations replacing their EDI-based sy (...)
Excerpt related to
crm business group:
... Software's parent Sage Group (see Will Sage Group Cement Its ...
eBridge EDI, Mapper (for reformatting e-business documents), ASN, CRM Integration, and ...
Published:
2004-09-03