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Software Functionality Revealed in Detail
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 crm business database applications

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery


While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy mosaic

crm business database applications  Applications Scenery Microsoft Paints CRM Landscape On Lately A ''Still Nature'' Business Applications Scenery P.J. Jakovljevic - August 15, 2002 Event Summary On July 11, Microsoft Corporation (NASDAQ: MSFT), the largest software company in the world, fleshed out the contents of its recently pre-launched Microsoft Customer Relationship Management ( Microsoft CRM ) offerings for the mid-market, together with an indication of pricing. Earlier this year, the company indicated that it planned to deliver a CRM Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

crm business database applications  discuss how to approach CRM as a business strategy. Part two will describe a points-based assessment approach as well as an interactive assessment to achieve this goal. In Search of a Definition Despite the fact that CRM has been part of the business vocabulary for seven or eight years now, the exact definition has eluded the industry since its inception. Some definitions have emphasized that CRM involves technology while other definitions balance this orientation with references to business strategy or Read More

Why Database-agnostic Enterprise Applications Are on the Way Out


Middleware agnosticism is the wave of the future, and the database platform is becoming part of the application. It has therefore become increasingly important that vendors of enterprise applications offer a wider range of middleware choices to organizations.

crm business database applications  and customer relationship management (CRM) software, extranets, and homegrown applications. If these products offer a choice of middleware, a company can standardize on one middleware product, but if each application requires a different middleware product, then the customer is in a difficult situation. Imagine a company that runs Oracle Financials on Oracle Fusion middleware. When it buys a new maintenance solution, can it continue to use Oracle Fusion? If its maintenance product does not support Read More

CRM ROI: Creating a Business Case


Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

crm business database applications  with smaller, more focused CRM solutions, targeting a specific sales or services business function or group of users. Over Budget and behind schedule According to CIO magazine , 49 percent of CRM projects are now targeted for completion in less than 12 months, and 70 percent within 18 months. Companies are significantly reducing project scope and implementing projects with tighter schedules and more reasonable budgets.(5) Poor user adoption Ease of use and training are essential for users to understand Read More

IFS Applications


Developed using open, component-based technology, IFS Applications provide extended enterprise resource planning (ERP) functionality, including customer relationship management (CRM); supply chain management (SCM); product lifecycle management (PLM); corporate performance management (CPM); enterprise asset management (EAM); and maintenance, repair, and overhaul (MRO) capabilities. IFS Applications' service-oriented architecture (SOA) is designed to help companies collaborate with partners, suppliers, and customers. IFS Applications are a comprehensive business system for midsize and large organizations. In addition to the processes that are supported by all business systems, such as finances, inventories, traditional manufacturing, and customer management, IFS Applications support the entire lifecycle of products from construction to maintenance and aftermarket services.  

crm business database applications  including customer relationship management (CRM); supply chain management (SCM); product lifecycle management (PLM); corporate performance management (CPM); enterprise asset management (EAM); and maintenance, repair, and overhaul (MRO) capabilities. IFS Applications'' service-oriented architecture (SOA) is designed to help companies collaborate with partners, suppliers, and customers. IFS Applications are a comprehensive business system for midsize and large organizations. In addition to the processes Read More

Business Community Management: Powering On-demand, Profitable Business Communities


Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate systems and solving communication issues create challenges that keep your business-to-business (B2B) solutions from working in sync. Find out how integrating the technology, business processes, and communication of your entire business community can help.

crm business database applications  Community Management: Powering On-demand, Profitable Business Communities Nowadays, it’s easy to spend nearly as much time trying to make the pieces of your supply chain work together as you actually spend working. Managing disparate systems and solving communication issues create challenges that keep your business-to-business (B2B) solutions from working in sync. Find out how integrating the technology, business processes, and communication of your entire business community can help. Read More

IBM Cognos Express: Integrated Business Intelligence and Performance Management for Your Midsize Business


Watch this brief overview of IBM Cognos Express, the integrated business intelligence and planning solution that's priced and packaged specifically to meet the needs of midsize organizations.

crm business database applications  Cognos Express: Integrated Business Intelligence and Performance Management for Your Midsize Business Watch this brief overview of IBM Cognos Express, the integrated business intelligence and planning solution that''s priced and packaged specifically to meet the needs of midsize organizations. Read More

Business Impact Management-Measuring the Financial and Business Impact from Process to Packet


There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues.

crm business database applications  Impact Management-Measuring the Financial and Business Impact from Process to Packet There is a considerable need to understand how technical performance and the problems within the technical infrastructure impact the capabilities of the business itself. The majority of companies can only measure specific asset and application performance, whereas many issues within the infrastructure lie at the transport level, where packet switching can present both great opportunities and major issues. Read More

Business Answers at Your Fingers: The Real-time Value of BI


Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies to manage the growth of data volume and complexity while exploiting that data to create quicker business insight. See how these top performers are leveraging (near) real-time analytics to proactively manage their business and drive huge performance improvements.

crm business database applications  Answers at Your Fingers: The Real-time Value of BI Today’s businesses are challenged by a multi-dimensional and continually evolving competitive environment. Top-performing organizations must develop strategies to manage the growth of data volume and complexity while exploiting that data to create quicker business insight. See how these top performers are leveraging (near) real-time analytics to proactively manage their business and drive huge performance improvements. Read More

The New Business of Business Leaders: Hiring and Onboarding


This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave.

crm business database applications  New Business of Business Leaders: Hiring and Onboarding This paper explores the role of business leaders in driving talent management functions, specifically around hiring and onboarding challenges. It discusses how talent intelligence helps business leaders find better candidates faster, make better build/buy/rent decisions, decrease new hire time-to-proficiency, and decrease the number of new hires who quickly leave. Read More

BUSINESS FIRST


BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative technologies.  

crm business database applications  FIRST BUSINESS FIRST is an open and visual application factory integrating business process management (BPM) and model-driven engineering (MDE) innovative technologies. Read More

Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

crm business database applications  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

ROI Case Study: IBM Business Analytics - Cincinnati Zoo


This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees.

crm business database applications  Case Study: IBM Business Analytics - Cincinnati Zoo This case study recaps a nonprofit organization’s business challenges and the benefits it realized upon adopting a business intelligence (BI) solution. The organization needed to combine its data and improve its reporting capabilities for various data types. The BI solution significantly improved the decision-making capabilities of the organization’s executive team, mid-level managers, and employees. Read More

abas Business Software


abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO) environments. The abas Business Software brand includes the following products: abas ERP for production abas Distribution for distribution, wholesale, and service companies the abas eB e-business solution New functions and technologies are added to the standard software with each new version. abas Business Software is currently offered in 28 languages and can be run on the Linux, Unix, and Windows platforms. ABAS has been a supporter of the open-source Linux operating system since 1995. Approximately 80 percent of over 2,300 abas installations are Linux-based. abas Business Software includes the following functionality: sales and sales order processing shipping purchasing and purchase order processing warehouse management scheduling logistics materials management materials resource planning (MRP) production and production planning and control (PPC) financial accounting fixed asset accounting cost accounting eBusiness

crm business database applications  Business Software abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO) environments. The abas Business Software brand includes the following products: abas ERP for production abas Distribution for distribution, wholesale, and service companies the abas eB e-business solution New functions and technologies are added to the standard software with each new version. abas Business Read More

SAP Business One


Designed specifically for small and growing businesses, the SAP Business One application is a single, affordable solution for managing an entire company – including financials, sales, customer relationships, and operations. Sold exclusively through SAP partners, it helps streamline your operations from start to finish, gain instant access to complete information in real time, and accelerate profitable growth.

crm business database applications  Business One Designed specifically for small and growing businesses, the SAP Business One application is a single, affordable solution for managing an entire company – including financials, sales, customer relationships, and operations. Sold exclusively through SAP partners, it helps streamline your operations from start to finish, gain instant access to complete information in real time, and accelerate profitable growth. Read More