X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 crm 4.0 mobile

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » crm 4.0 mobile

Dynamics CRM


Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Dynamics CRM provides enterprise scalability, performance, and flexibility with a choice of on-premise and on-demand deployments.  

crm 4.0 mobile  CRM Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft D Read More

xTuple Ends 2012 on a High Note


In the final days of 2012, xTuple, a commercial open source enterprise resource planning (ERP) company that works with a global community of tens of thousands of professional users, reported its second consecutive record quarter of sales for 2012. Due to a surge of new customers in manufacturing and distribution, revenue was reportedly up 74 percent over the third quarter last year—and sales in

crm 4.0 mobile  implements the entire xTuple CRM module in the mobile framework, including contacts, opportunities and pipeline management, to-do lists, projects, and incidents/trouble tickets. Over the course of the 4.x product releases, xTuple will make the entirety of its accounting, CRM, and ERP scope available in the Mobile Web client. The xTuple Mobile Web client is also fully interoperable with the aforementioned xTuple Desktop client, which runs natively on Windows, Mac, and Linux. Office-bound users can work Read More

Zoho’s Mod Appeal


If you are a small or medium business and you haven’t heard of Zoho yet, you should check it out—the company might have an app for you, perhaps even for free. The name alludes to small office, home office, i.e., SOHO, although some products are suited to larger companies. The Web-based mini apps of the Zoho Office Suite are a great example of the trend of the atomization of user experience

crm 4.0 mobile  Mail works within Zoho CRM , but the CRM product can also work with Microsoft Outlook and can be integrated to Intuit QuickBooks rather than to Zoho Books. Zoho also boasts good integration with Google Apps, although the two companies can be (and often are) direct competitors in productivity apps. Zoho CRM is one of the company''s most popular apps and is also a top app at Google Apps Marketplace . Zoho CRM continues to win over small to medium businesses (SMBs) with its good-enough functionality for a Read More

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

crm 4.0 mobile  of a Microsoft Dynamics CRM 4.0 [ evaluate this product ] on-premise software instance will vary with the specific solution scope. In terms of a side-by-side comparison based on publicly available information from Salesforce.com, Microsoft Dynamics CRM Online gives businesses the following: 5 GB of storage versus 1 GB in Salesforce.com CRM Professional Edition 100 user-configurable workflows versus none in Salesforce.com CRM Professional Edition 100 configurable entities versus 50 in Salesforce.com CRM Read More

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

crm 4.0 mobile  release of Microsoft Dynamics CRM 4.0 , a fully multi-tenant application platform that supports deployments in on-premise environments, in partner-hosted environments, and via the new Microsoft Dynamics CRM Online service. To nitpick, the fully multi-tenant term may not be correct, since multi-tenant means that all customers are using the very same version. This is not a possibility with different deployment models. What Microsoft is doing is allowing multiple customers to share the same stack in some Read More

Answering the Call: Emerging Best Practices in Consumer Mobile


The short list of what retailers need from first-generation mobile capabilities is surprisingly long, spanning deep product information, ratings and reviews, scanning capabilities, full commerce, and more. Download this white paper to learn more about the state of consumer mobile in retail today, as well as the mobile use cases that retailers have currently deployed. Download now.

crm 4.0 mobile  mobile capabilities,mobile shopping,windows mobile shopping,mobile shopping cart,mobile shopping sites,online mobile shopping,mobile shopping summit,windows mobile shopping list,mobile shopping list,mobile shopping websites,mobile shopping carts,mobile shopping online,mobile shopping mall,mobile shopping cart software,google mobile shopping Read More

TEC 2015 Certification Report Zavanti CRM


Zavanti CRM is now certified by TEC for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. Zavanti CRM covers the full customer engagement cycle—from capturing and qualifying a lead, to converting the lead into an opportunity and tracking the state of the opportunity with commercial information, to further converting that opportunity into a project.

Zavanti's front-end CRM system is an adaptation of Microsoft Dynamics CRM. Zavanti CRM leverages most Microsoft Dynamics CRM's out-of-the-box functionality and adapts it for the professional services and property development verticals.

Besides the typical CRM functionality (sales, marketing, and support), Zavanti CRM includes capabilities that support professional services teams with their delivery efforts.

TEC research analyst Raluca Druta gives on overview of the product in the Zavanti CRM certification report. You'll also find detailed functionality graphs comparing Zavanti CRM to competitor solutions in the major CRM functionality areas for professional services and property development.

crm 4.0 mobile  2015 Certification Report Zavanti CRM Zavanti CRM is now certified by TEC for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. Zavanti CRM covers the full customer engagement cycle—from capturing and qualifying a lead, to converting the lead into an opportunity and tracking the state of the opportunity with commercial information, to further converting that opportunity into a project. Zavanti''s front-end CRM system is an adaptation of Microsoft Read More

Mobile Is the New Face of Engagement


By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. Mobile is not simply another device for IT to support with a shrunken Web site. Rather, mobile is the manifestation of a much broader shift to new systems of engagement. Download this paper and know how such systems of engagement will help firms empower their customers, partners, and employees with context-aware apps and smart products.

crm 4.0 mobile  mobile apps,mobile applications,application management,mobile app development,mobile apps development,mobile app developers,mobile app developer,develop mobile apps,app development,developing mobile apps,app developer,ipad app development,app developers,mobile app development software,how to develop mobile apps Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

crm 4.0 mobile  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today''s leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : Read More

Managing Mobile Phones in Your Company


InIntegrating Mobile Phones with Your Business Phone System, you'll learn how to...

crm 4.0 mobile  managing mobile phones company,managing,mobile,phones,company,mobile phones company,managing phones company,managing mobile company,managing mobile phones. Read More

HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare


Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

crm 4.0 mobile  mobile device management,enterprise mobility management,mdm strategy,healthcare mdm,enterprise mobility management strategy,emm strategy,mobile device management vendors,mobile device management companies,mobile device management ipad,ipad mobile device management,mobile device management comparison,remote mobile device management,mcafee mobile device management,hosted mobile device management,good mobile device management Read More

High-performance Organizations Empower Employees with Real-time Mobile Analytics


An Aberdeen study from 2010 revealed that respondents were still in the early stages of mobile business intelligence (BI) adoption. But now, many companies are gearing up to deploy mobile BI throughout the organization to empower their front-line workers. This Aberdeen report highlights the challenges ahead, and brings focus to issues that organizations need to consider to successfully deploy mobile analytics to their front line.

crm 4.0 mobile  real-time mobile analytics,how mobile,to mobile,apps for,apps for and,apps with,android app,android application,phone with windows,what is a mobile application,application of mobile,application mobile,what is mobile application,i mobile application,mobile application Read More

Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM




crm 4.0 mobile  Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More

Mobile Application Momentum


With the boom in sales of smart mobile handsets, the opportunity for developing and selling mobile applications is ever more appealing. But the market is changing and evolving rapidly, with new concepts and technologies vying for attention. Discover why, in order to gain momentum, mobile applications need to have both appealing value for customers and the most appropriate, rapid, and wide-reaching routes to market.

crm 4.0 mobile  mobile applications,mobile platforms,how to build an apps for iphone,developing and selling mobile applications,platform options for developers,how to build an iphone app,mobile application development tool Read More