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Software Functionality Revealed in Detail
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 creating performance measurement


CRM ROI: Creating a Business Case
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis

creating performance measurement  ROI: Creating a Business Case Introduction Getting a read on the return on investment (ROI) of customer relationship management (CRM) from analysts is near impossible today. Several 2003 reports claimed the ROI from CRM implementations was dismal, with 8 out of 10 projects failing to deliver on ROI promises, and 50-70 percent typical project failure rates.(1) Some of this year's reports are more optimistic, with about 52 percent of companies responding that their CRM initiatives generated an ROI

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Documents related to » creating performance measurement

Business Intelligence: Driving Better Business Performance for Companies with Changing Needs


When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the resources to process data and turn it into business insight, or their systems may not be able to keep pace with organizational growth. This can severely limit their ability to compete—and ultimately, to survive.

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Performance and Talent Management Solutions


Many companies struggle to adapt to their ever-changing workforce, as employees start the job and then leave for better offers. Competition is fierce—and retaining highly skilled job candidates has never been more difficult. In order to achieve their business goals and stay competitive, many companies are turning to integrated talent management (ITM). Find out how you can get started on your ITM development plan today.

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Enterprise Performance Management: Cycle II


In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM) tools and processes. The research was repeated in December 2009 and there was a clear improvement in understanding of EPM basics. However, much remains to be done. The overall increase in the EPM sub-indices does not mean there is room for complacency. Find out why.

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Best Practices in Creating a Strategic Finance Function


Many chief financial officers (CFOs) have started to take on new strategic roles. Their goals are to enforce stricter controls to ensure legal and regulatory compliance, offer strategic insights into the internal and external business environment, and connect the business strategy with daily operations through performance tracking. Learn more about the changing role of the CFO in today’s finance organization.

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IBM Marketing Performance Analytics


The IBM Marketing Performance Analytics solution helps marketing organizations and CMOs understand and justify performance by answering three critical questions: “how are we doing?”; “why?”; and “what should we be doing?”

creating performance measurement  Marketing Performance Analytics The IBM Marketing Performance Analytics solution helps marketing organizations and CMOs understand and justify performance by answering three critical questions: “how are we doing?”; “why?”; and “what should we be doing?” Read More

Beyond Hero Numbers: Factors Affecting Interconnect Performance


Interconnect performance has become a key factor in application and system performance, and this will increasingly be the case as applications become more complex. Indeed, latency and bandwidth are not the only factors defining interconnect performance. Discover the truth behind common interconnect performance misconceptions, and gain a better understanding of how your interconnect solution will perform.

creating performance measurement  Hero Numbers: Factors Affecting Interconnect Performance Interconnect performance has become a key factor in application and system performance, and this will increasingly be the case as applications become more complex. Indeed, latency and bandwidth are not the only factors defining interconnect performance. Discover the truth behind common interconnect performance misconceptions, and gain a better understanding of how your interconnect solution will perform. Read More

Performance Solutions Technology


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Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

creating performance measurement  Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your Read More

Is There a Magic Pill for Web Performance Problems?


The growth of sites and users on the Internet is beginning to create concerns about performance and the effects of any performance problems on E-commerce.

creating performance measurement  There a Magic Pill for Web Performance Problems? Event Summary A recent study by Peter Sevcik of Northeast Consulting Services has raised the visibility of possible near-term problems with Internet performance. Sevcik studied Web-page delay both analytically and through experiments, the latter using data from Keynote Systems. He explains Web-page delay in terms of two parameters: Payload is the number of bytes a server sends to a browser for complete one page, and Turns are the number of times a browser Read More

Fault Meets Performance -- Comprehensive Infrastructure Management Part 2: The Solution


Seamless integration of real-time problem detection and historical trend analysis helps companies keep their IT infrastructures delivering peak performance.

creating performance measurement  Meets Performance -- Comprehensive Infrastructure Management Part 2: The Solution A View of Historical Trends Performance management technology emerged in 1995, giving IT managers the ability to see the errors, capacities and behaviors of their devices. While fault management tells IT staffs whether a device is up or down, performance management tells them more about these devices so that they can understand the context of what is going on. Usually, performance relies on SNMP polling to assess the Read More

How Performance Management Drives Success in a Weak Economy


In the white paper performance management in a weak economy, youll discover how performance management software can help you make better, faster bu...

creating performance measurement  Performance Management Drives Success in a Weak Economy Would you fly an airplane in bad weather with no gauges or instruments? Probably not. So why would you try to run a company in an economic storm without critical business data and feedback? To pilot your business safely through a recession you need performance management software that provides insight into your business, markets, competitors, and suppliers. In the white paper Performance Management in a Weak Economy , you’ll discover how Read More

Reduce the Risk of Network and Application Performance Issues


More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly impact an organization’s bottom line. This white paper looks at a methodology for solving network and application performance issues and outlines a new approach to getting to their root causes more quickly.

creating performance measurement  the Risk of Network and Application Performance Issues More than ever before, the IT network is a strategic asset to a business, and any downtime or degradation in network or application performance can directly impact an organization’s bottom line. This white paper looks at a methodology for solving network and application performance issues and outlines a new approach to getting to their root causes more quickly. Read More

Unified Business Performance Management: How to Streamline Budgeting, Reporting, Analysis, and Forecasting


Why aren’t most companies able to achieve exceptional performance given that they have standard budgeting, analysis, and forecasting processes in place? It is because they don’t have a unified, integrated financial management process. Discover the benefits of a unified approach and the technologies that enable companies to adopt business performance management (BPM) best practices in just days or weeks, at an affordable price.

creating performance measurement  Business Performance Management: How to Streamline Budgeting, Reporting, Analysis, and Forecasting Why aren’t most companies able to achieve exceptional performance given that they have standard budgeting, analysis, and forecasting processes in place? It is because they don’t have a unified, integrated financial management process. Discover the benefits of a unified approach and the technologies that enable companies to adopt business performance management (BPM) best practices in just days or Read More

Improving Employee Engagement to Drive Business Performance


Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value.

creating performance measurement  Employee Engagement to Drive Business Performance Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value. Read More