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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 creating crm module


CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

creating crm module  the business processes before creating an RFI or comparing vendors in a knowledge base. A good knowledge base can also diminish data quality issues. Companies that focus on developing and maintaining knowledge bases typically validate the data prior to making it available. For example, the vendor responses in TEC's knowledge bases are vetted by independent third party analysts prior to being uploaded. This allows selection teams to make technology decisions without being concerned about the validity of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

creating crm module  employed industry-standard technologies when creating the object-based open architecture. Because KNOVA used Java 2 Enterprise Edition (J2EE) for its products, integration between the KNOVA and Onyx product lines has been seamless, namely because the J2EE framework better leverages current Web environments (for more information on the two environments, see Understand J2EE and .NET Environments Before You Choose ). Second, some of KNOVA’s applications were also built on Microsoft’s .NET framework, Read More

ERP and PLM: Defining Their Roles and Creating a Collaborative Environment for Success


Manufacturers’ business needs have changed significantly over the past few years, evolving the roles that technology plays within the manufacturing process. Two key technologies—enterprise resource planning (ERP) and product lifecycle management (PLM)—have developed into key success factors for manufacturers and when combined, provide a collaborative environment that adds value and helps in maintaining a competitive edge.

creating crm module  Defining Their Roles and Creating a Collaborative Environment for Success : Agile Lifecycle Management | Agile PLM Architecture | Agile PLM Integration | Agile Product Lifecycle Management | Application Change Management | Application Lifecycle Management | Approved Manufacturer List | Approved Manufacturer's List | Approved Manufacturer's List Aml | Approved Manufacturers List | Approved Supplier List | Approved Suppliers List | Automating Product Design | Automating Product Design Process | Automating Read More

SAP Business All-in-One Fast-start Program: Creating Affordable, Flexible Solutions for Faster Value


Midsize companies engaged in manufacturing, trade, or services need innovative solutions they can implement quickly to help them manage changing customer demands, government regulations, and market requirements. Online tools can speed the configuration, control costs and scope, and tailor the solution to your company—and you’ll have the agility and support you need to grow, while staying within budget. Find out how.

creating crm module  | Create Module | Creating Affordable Flexible Solutions | CRM Applications | CRM Integration | CRM Management | CRM Module | CRM Solution | CRM Solutions | CRM Systems | Customer Business | Customer Management | Customer Management Solution | Customer Module | Customer Relationship Management | Customer Service Management | Development Management | Development Software | Distribution Software | Document Imaging | Document Management | Document Management Software | Document Management System | Document Read More

J.D. Edwards - Creating OneWorld of Mid-sized ERP Users


As IBM began de-emphasizing its mid-range systems, J.D. Edwards, after three years of development, released in 1996 an object-based, cross-platform ERP product called OneWorld, which is regarded as one of the technologically most advanced ERP products... While overthrowing PeopleSoft from 3rd position in ERP market share is not a likely scenario within 1999, it is achievable within the next 2 years...

creating crm module  D. Edwards - Creating OneWorld of Mid-sized ERP Users J.D. Edwards - Creating OneWorld of Mid-sized ERP Users P.J. Jakovljevic - September 1st, 1999 Vendor Summary J.D. Edwards & Company is a leading global provider of enterprise business software for distribution, finance, human resources, manufacturing and supply chain management. Founded in 1977, with headquarters in Denver, CO, J.D. Edwards is the fourth-ranked ERP vendor with $934 million in revenue in 1998 (approx. 6% of the global ERP market). The Read More

CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

creating crm module  with the intention of creating understanding and cohesive approach to action items. The sponsor executive must be responsible for dealing with the likely sensitive issues either off-line or during the discussion. The exact outline for the presentation will vary depending on the stage of the initiative and the issues that need to be addressed. However, a generic outline includes Reason for the meeting and desired outcomes Status of the initiative What's at stake The nature of the self-assessment The Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

creating crm module  CRM: Key Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

creating crm module  Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

creating crm module  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Maximizer CRM


Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and desktop. It offers simple-to-use list-based views, with customizable column setups and reports to display all the important details of each contact on one screen. It is easily configurable for organizations in any industry and is a key tool to optimize sales processes, enhance marketing initiatives, and improve customer service. Maximizer Software offers both on-premise and cloud-based solutions.  

creating crm module  CRM Maximizer CRM is an integrated sales, marketing, and customer service and support management solution accessible via multiple platforms: Web, mobile, and desktop. It offers simple-to-use list-based views, with customizable column setups and reports to display all the important details of each contact on one screen. It is easily configurable for organizations in any industry and is a key tool to optimize sales processes, enhance marketing initiatives, and improve customer service. Maximizer Read More

CRM Buyers Guide


CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs.

creating crm module  Buyers Guide CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More

Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

creating crm module  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More

Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

creating crm module  Commerce Spices Up North American CRM Fray Access Commerce Spices Up North American CRM Fray P.J. Jakovljevic - July 5, 2000 Event Summary According to the company's press release from June 8, Access Commerce, a French eCRM vendor, has announced its acquisition of AIS Technologies Inc. from Vancouver - British Columbia, Canada - a leading e-business solution provider for mid-sized enterprises. This acquisition will accelerate growth plans for penetrating into North America as well as the development Read More

CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

creating crm module  ERP, BI, and IT Investment-Where Do You Find the Business Benefit? Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More