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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 create iam

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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How Midsize Businesses Can Reduce Costs, Secure Data, and Ensure Compliance with an Identity Management Program


A strong identity management platform plays dual roles: gatekeeper and guardian of business intelligence (BI) and data. Midsize businesses can’t operate effectively without the ability to control access to their networks and business systems. And, many midsize companies must report on this information for compliance purposes. Learn about the factors driving midsize companies toward stronger identity management systems.

create iam  of the Internet to create highly successful, criminal strikes on a global scale. They continue to exploit the inefficiencies of online applications and networks, and they have aggressively performed with increasingly more sophistication. Privacy and the protection of personally identifiable information (i.e. Social Security numbers, age, address, phone, etc.) are some of the biggest concerns today. Unauthorized access to user, employee, and client data often results in cases of identity theft and other Read More

How to Create a Unique Shopping Experience, Part 1: Understanding the Customer


To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers.

create iam  to Create a Unique Shopping Experience, Part 1: Understanding the Customer To customers bombarded with so many products and experiences, it is the brave retailer who can claim to offer anything unique by way of intelligent merchandising or customer service. So how do retailers try to hook customers with fresh, unusual, and relevant shopping experiences? Learn about the results of a global survey of 180 senior retail execs, looking at three aspects of merchandisers’ relationships with customers. Read More

Using CRM to Boost Call Center Performance


Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy.

create iam  customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the right customer relationship management (CRM) tools for interdepartmental coordination, real-time pipeline visibility, a centralized database, and actionable intelligence improves overall performance and accountability. This white paper aims to enable CRM strategy. Read More

People-Trak


We provide our customers with the tools they need to do their job more effectively and more efficiently than they have in the past. Our goal has been to create a product and to offer services that are meaningful and to the point. You do not need to pay for services you will never use, and you don't need a complex product that is difficult to learn and nearly impossible to use. We believe that the correct solution is the solution that is appropriate for you. 

create iam  goal has been to create a product and to offer services that are meaningful and to the point. You do not need to pay for services you will never use, and you don''t need a complex product that is difficult to learn and nearly impossible to use. We believe that the correct solution is the solution that is appropriate for you. Read More

Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service


The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution.

create iam  Superior Workflows and Multitenancy Create Stronger Customer Service The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution. Read More

Eliminate Costly IT Asset Sprawl


In the white paper five steps to successful it asset consolidation, you'll learn how to create and execute a five-step plan to successfully consoli...

create iam  you''ll learn how to create and execute a five-step plan to successfully consolidate your company''s IT assets. As a result, you can put the money you save towards more profitable activities. Real cost savings are easily within your reach. Find out more by downloading your PDF copy of Five Steps to Successful IT Asset Consolidation today!   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

Salesforce1 Community Cloud: salesforce.com’s Newest Cloud


Salesforce.com has launched the Salesforce1 Community Cloud, a cloud suite with a focus on customer engagement. Companies can now create their own digital destinations for customers, partners, and employees that are connected to their customer relationship management (CRM) business processes.

create iam  engagement. Companies can now create their own digital destinations for customers, partners, and employees that are connected to their customer relationship management (CRM) business processes.   Salesforce1 Community Cloud is now its own cloud, with higher R&D investment, thanks to the momentum of the communities product—more than 2,000 active communities have gone live in just one year since. While one can build personalized customer-facing and employee-facing communities via the Salesforce Chatter Read More

Aderant CRM4Legal


CRM4Legal provides all of the tools and capabilities needed to create and easily maintain a clear picture of client relationships for law firms, from first contact through marketing and business development activities and long-term relationship building efforts.

create iam  and capabilities needed to create and easily maintain a clear picture of client relationships for law firms, from first contact through marketing and business development activities and long-term relationship building efforts. Read More

TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center


Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) , a leading source of customer relationship management (CRM) research and education.

create iam  with BPT Partners to Create the Industry’s Leading CRM Evaluation Center TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center February 28, 2007 Montreal, Quebec, February 28, 2007— Technology Evaluation Centers (TEC) ( www.technologyevaluation.com ), the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) ( www.bptpartners.com ), a leading source of customer Read More

Logi Analytics


Logi Analytics enables organizations to put information to work by allowing them to create web-based BI and analytic applications that can be integrated directly within the applications, systems, and processes that support their business – all at a fraction of the cost of other solutions. Unlike traditional BI platforms that are complex and costly, Logi Analytics technology allows organizations to rapidly develop, deploy, and adapt applications to serve business users without extensive development or professional services. Logi Analytics is headquartered in McLean, Virginia, with sales and support offices in the UK serving Europe. The company is a privately held, venture-backed firm with investments from Updata Partners, GroTech Ventures, and Summit Partners.

create iam  by allowing them to create web-based BI and analytic applications that can be integrated directly within the applications, systems, and processes that support their business – all at a fraction of the cost of other solutions. Unlike traditional BI platforms that are complex and costly, Logi Analytics technology allows organizations to rapidly develop, deploy, and adapt applications to serve business users without extensive development or professional services. Logi Analytics is headquartered in McLean, Read More

How to Create Compelling Product Roadmaps


Product roadmaps can mean the difference between success and failure in product delivery. Done correctly, they can help win large customers, and guide strategic planning efforts. Unfortunately, most product roadmaps are created under pressure when company management makes a last-minute request. As a result, they don’t have the impact they should, and can be a source of product management misery.

create iam  to Create Compelling Product Roadmaps Product roadmaps can mean the difference between success and failure in product delivery. Done correctly, they can help win large customers, and guide strategic planning efforts. Unfortunately, most product roadmaps are created under pressure when company management makes a last-minute request. As a result, they don’t have the impact they should, and can be a source of product management misery. Read More

Fabricated Metal Products-The Most Complete and Adaptable On-demand Business Solution


Fabricated metals companies need to create a competitive advantage around their core competencies, demonstrated by their ability to respond quickly to change, efficiently manage relationships with suppliers, and deliver quality products on time. Read about a solution that provides these companies with transparency and control over their entire business, empowering them to respond immediately to issues and opportunities.

create iam  metals companies need to create a competitive advantage around their core competencies, demonstrated by their ability to respond quickly to change, efficiently manage relationships with suppliers, and deliver quality products on time. Read about a solution that provides these companies with transparency and control over their entire business, empowering them to respond immediately to issues and opportunities. Read More

TIBCO BPM


TIBCO® Staffware Process Suite is a suite of application modules designed to provide business users and IT staff with collaborative tools to create end-to-end process management solutions. The products may provide visibility into business processes for a better understanding toward modifying such processes. TIBCO's BPM solutions have been deployed at over 800 customer sites with over 500,000 users.

create iam  with collaborative tools to create end-to-end process management solutions. The products may provide visibility into business processes for a better understanding toward modifying such processes. TIBCO''s BPM solutions have been deployed at over 800 customer sites with over 500,000 users. Read More

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create iam  their spreadsheet-only processes to create flexible and timely plans, budgets, and forecasts. It outlines recommendations for implementing a complete performance management system, using an integrated reporting, analysis, and planning solution purpose-built for workgroups and midsize companies. Read More

Before You Buy: What Every CIO Needs to Know about Search Solutions


Every day, the average employee may create 20 to 30 new documents. Even e-mail messages can contain business-critical information, such as a prospect’s phone number or an estimate of a competitor’s market share. The challenge for decision makers is finding the best information the company has, whether created internally or brought in from outside. Get a straightforward roadmap for selecting an enterprise search solution.

create iam  the average employee may create 20 to 30 new documents. Even e-mail messages can contain business-critical information, such as a prospect’s phone number or an estimate of a competitor’s market share. The challenge for decision makers is finding the best information the company has, whether created internally or brought in from outside. Get a straightforward roadmap for selecting an enterprise search solution. Read More