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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
cpr new product development:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
-
Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
cpr new product development:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product
specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit
from the use of the Web, collaboration tools, and lean t (...)
Excerpt related to
cpr new product development:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification,
quoting, a...
Published:
2008-08-18
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Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
cpr new product development:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
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Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
cpr new product development:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
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Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
cpr new product development:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
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Abstract:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, service, and customer satisfaction, will help you realize the benefits of a CRM system. (...)
Excerpt related to
cpr new product development:
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates
sales, servic...
Published:
2005-02-16
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Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
cpr new product development:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
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Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
cpr new product development:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
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Abstract:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it can be easily neglected in a slew of recent complementary acquisitions and subsequent attempts to intertwine
them. However, CDC and Pivotal looks like the kind o (...)
Excerpt related to
cpr new product development:
It is essential that depth and expertise in vertical industries, which are critical to ongoing success, be encouraged and
nurtured. However, it ca...
Published:
2004-02-09
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Abstract:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, professional service approach, etc.) to the needs of large, service-oriented enterprises, or for ‘greenfield’
sites. However, to put things in the right pers (...)
Excerpt related to
cpr new product development:
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions,
customizability, prof...
Published:
2002-06-24
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Abstract:
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s
footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source
infrastructure. (...)
Excerpt related to
cpr new product development:
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s
footprint isn’t enti...
Published:
2008-10-10
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
cpr new product development:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
There is nothing new in the fact that software partnerships do not last long. While Commerce One would face serious consequences
if there were a breakup with SAP, the bigger and better party would not be unscathed either. The partners may, therefore,
stay together, for the children's sake. (...)
Excerpt related to
cpr new product development:
There is nothing new in the fact that software partnerships do not last long. While Commerce One would face serious consequences
if there were a b...
Published:
2002-01-30
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Abstract:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some
challenges moving forward, particularly seen from sharply reduced license revenue, and while some may question SAP’s justification
of assimilating its two former subsidiaries, SAP (...)
Excerpt related to
cpr new product development:
Although SAP’s recently announced tamed results for Q1 2002, which fit within the current market milieu, may add to some challenges
moving forward...
Published:
2002-06-06
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Abstract:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the highest levels of service and support. Pertinent alliances made include one offering sales performance
incentive funding formulas (SPIFFs). (...)
Excerpt related to
cpr new product development:
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure
customers receive the ...
Published:
2007-05-11
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Abstract:
While on the surface, there are few economic or strategic reasons for organizations to persist with electronic data interchange
(EDI), many seem reluctant to adopt the alternative at this stage. In fact, there has been almost negligible growth in the
number of organizations replacing their EDI-based sy (...)
Excerpt related to
cpr new product development:
... documents), ASN, CRM Integration, and the eBridge Software Development Kit ...
Utilizing the Internet, the fairly new product supports established EDI (ANSI X12 and ...
Published:
2004-09-03
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Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
cpr new product development:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
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Abstract:
Enterprise Application Integration vendor Extricity announced a business-to-business alliance with Moai Technologies, Inc.,
to provide a full-range of automated e-commerce systems. Moai’s Dynamic Commerce Markup Language (DCML) is an XML-standard
compliant language for dynamic commerce markets, and co (...)
Excerpt related to
cpr new product development:
Enterprise Application Integration vendor Extricity announced a business-to-business alliance with Moai Technologies, Inc.,
to provide a full-rang...
Published:
2000-05-11
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Abstract:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand for enterprise resource planning professionals is almost as hot. (...)
Excerpt related to
cpr new product development:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand...
Published:
2000-04-19