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Case Study: Hauser Chocolatier
Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for

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Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » cpr learn mas 90


Trends in Training Your Extended Enterprise: Partners and Customers
SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to

cpr learn mas 90  in Training Your Extended Enterprise: Partners and Customers SumTotal Systems recently surveyed 10,000 directors of training from primarily US-based companies to learn how they’re pushing outside their corporate walls to their partners and customers. Over 35 percent are currently training customers and partners with learning management systems (LMSs). Find out why they’re using LMS functionality to help drive their business globally while maintaining performance standards. Read More
Oracle Announces Oracle Learn Cloud 13A
Oracle has announced the release of Oracle Learn Cloud 13A, which handles the delivery, tracking, management, and reporting of formal and informal training

cpr learn mas 90  Announces Oracle Learn Cloud 13A Oracle has announced the release of Oracle Learn Cloud 13A , which handles the delivery, tracking, management, and reporting of formal and informal training. Part of its learning and human capital management (HCM) software solutions offering, Oracle Learn Cloud allows organizations to manage learning globally. Oracle Learn Cloud includes: 100-percent configurable portal layout, online content management, sub-portal, classroom activity management, blended Read More
Performance Management-What the Mid-market Can Learn from Large Enterprises
Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business

cpr learn mas 90  Management-What the Mid-market Can Learn from Large Enterprises Performance management allows companies to align business activity with corporate objectives. This research examines the different levels of business performance achieved by mid-market companies compared with larger firms, as well as the differences in strategy, capabilities, and technologies used. Key recommendations are drawn for mid-market businesses to increase the value they derive from performance management. Read More
The Secrets to Buying a Cloud Based ERP -- November 16, 2010
In the Webcast, The Secrets to Buying a Cloud-based ERP, learn about IT's new role in evaluating, selecting, and implementing cloud-based ERP.

cpr learn mas 90  Secrets to Buying a Cloud Based ERP -- November 16, 2010 IT vendors are flooding the market with cloud-based enterprise resource planning (ERP) solutions in a wide variety of configurations. But how do cloud-based business applications affect your current IT infrastructure and the role of your IT organization? In the Webcast, The Secrets to Buying a Cloud-based ERP , learn about IT's new role in evaluating, selecting, and implementing cloud-based ERP. Join this Webcast to discover: how cloud technology Read More
5 Dirty Little Secrets of the WMS Industry
You can learn all about them in the revealing white paper, the five dirty little secrets of the WMS industry.

cpr learn mas 90  Dirty Little Secrets of the WMS Industry Thinking of purchasing a warehouse management system (WMS)? Before you buy, beware—there are some nasty little secrets that WMS vendors don't want you to know about. You can learn all about them in the revealing white paper, The Five Dirty Little Secrets of the WMS Industry . Learn why most WMS solutions restrict or eliminate your ability to differentiate your company's offerings; WMS upgrades can be a nightmare; vendors' ideas of meeting your requirements can Read More
Outsourcing Corporate Tax Services
In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies

cpr learn mas 90  Corporate Tax Services In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies should rely on proven specialists to address their tax compliance and payment needs. Read More
Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and

cpr learn mas 90  at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More
Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents
Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of

cpr learn mas 90  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More
Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

cpr learn mas 90  and Learn: Improving Operations by Using Customer Feedback Customer feedback from retail units is combined with company website feedback, online services feedback, and central call center feedback. Source : Mindshare Technologies Resources Related to Listen and Learn: Improving Operations by Using Customer Feedback : Customer Feedback Management (CFM) (Wikipedia) Listen and Learn: Improving Operations by Using Customer Feedback Customer Feedback is also known as : Customer Feedback Analysis , Read More
Manufacturers Win Customers with Improved Configurability
In the executive guide to configurability strategy, learn how the two phases of a successful configurability strategy can dramatically improve your...

cpr learn mas 90  Win Customers with Improved Configurability If you're a manufacturer, you know that today's demand-driven environment is forcing companies like yours to customize your products in order to gain a competitive edge. But are your configurability processes really optimized to meet these rigorous market demands? In the Executive Guide to Configurability Strategy , learn how the two phases of a successful configurability strategy can dramatically improve your customer win rate . Learn about the Read More
United Way of Dallas: Giving More Efficiently with MAS 500
Learn how United Way of Dallas, Texas (US) found an advanced business system to manage its complex operational requirements, while providing a healthy return on

cpr learn mas 90  Way of Dallas: Giving More Efficiently with MAS 500 Learn how United Way of Dallas, Texas (US) found an advanced business system to manage its complex operational requirements, while providing a healthy return on investment. Read More
Insider's Guide to Network Automation
In The Insider's Guide to Network Automation, you'll learn about the keys to successful network automation, including.

cpr learn mas 90  s Guide to Network Automation Insider's Guide to Network Automation How can you reduce costs and improve the overall performance and stability of your network? Not easily. Networks are complex and prone to security issues, making cost-effective network management an elusive goal. That's why many IT managers are turning to network automation. Good network automation offers superior network management—along with increased efficiencies and reduced costs. In The Insider's Guide to Network Automation Read More
CPR on BPR: Practical Guidelines for Successful Business Process Analysis
Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually

cpr learn mas 90  Successful Business Process Analysis CPR on BPR: Practical Guidelines for Successful Business Process Analysis R. Garland - August 23, 2001 CPR ON BPR: Long Live Business Process Reengineering As mentioned in Part 1: A Primer , companies should never lead with technology when trying to solve business process problems. They should review their business goals and objectives, examine, and refine or replace business processes, and then, and only then, should they find the technology that matches their Read More

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