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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » covering salesforce


How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM
In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be

covering salesforce  Sales Force Development , Covering Salesforce , Salesforce On-demand , Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s bottom line from sinking into the red. For one thing, there''s the Read More...
NetSuite
Founded in 1998, NetSuite (NYSE: N) is a Web-based business management system with more than 16,000 customers worldwide. NetSuite is designed to help fast

covering salesforce  single, fully integrated system covering enterprise resource planning (ERP), financials, customer relationship management (CRM), e-commerce, inventory, and more. Read More...
Mindjet and Spigit to Merge Their Innovation Wares
My recent blog post discussed the increasing need for enterprise innovation management (EIM) software covering all of the innovation lifecycle stages, from

covering salesforce  innovation management (EIM) software covering all of the innovation lifecycle stages, from strategic innovation planning via ideation and product portfolio management (PPM) and optimization to execution. In a recent survey conducted by Bain & Company , two-thirds of executives at companies generating over $100 million in revenue named innovation as one of their top three priorities. Yet, in that same survey, less than a quarter of the executives indicated that they believe their companies are effective Read More...
New Chatter Mobile from Salesforce
Salesforce.com announced the new Salesforce Chatter Mobile, including options to edit records, view dashboards, and take business actions. The new actions in

covering salesforce  Chatter Mobile from Salesforce Salesforce.com  announced the new Salesforce Chatter Mobile , including options to edit records, view dashboards, and take business actions. The new actions in Chatter Mobile are fully customizable. Editing: Users can edit records (i.e. account and sales opportunity information, customer cases, marketing campaigns or any other type of information in Salesforce) in real time and from anywhere. Dashboards: Depending on the job they hold (i.e. customer support, Read More...
One Year Later at Deltek: More of the Same (And Then Some More) - Part I
Time and again during my decade or so of covering the enterprise applications market as an industry analyst I have witnessed what difference a year can make

covering salesforce  decade or so of covering the enterprise applications market as an industry analyst I have witnessed what difference a year can make. And boy, would 2008 be such a year! A year ago or so, I concluded an in-depth four-part series on Deltek (NASDAQ: PROJ ), whose executives were recently happy to tell me that 2008 was not that terrible a year for the company. Quite the contrary, Deltek feels comfortable as a company even in these troubled economic times. This comfort persists because the company’s Read More...
VAI Explains Its (Quiet) Success in a Hotly Contested ERP Market -- Part 1
Despite my nearly two decades of covering the enterprise resource planning (ERP) market, every now and then I am still surprised to come across a lesser known

covering salesforce  nearly two decades of covering the  enterprise resource planning (ERP)  market, every now and then I am still surprised to come across a lesser known and yet well run ERP software player. One such vendor is VAI (Vormittag Associates Inc. )--an award winning software developer and an IBM Premier Business Partner . Founded in 1978, VAI is headquartered on Long Island, New York, with US branch offices in Florida, California, and Illinois. The vendor designs enterprise management software for IBM Power Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

covering salesforce  ERP Emerges, Transforms the Way People Work (Part 2)  In part one of this series , we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

covering salesforce  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More...
Maximizer CRM Version 11 Highlights
Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It

covering salesforce  CRM Version 11 Highlights Maximizer probably needs no introduction, but I will do it anyway for people who are not very familiar with the customer relationship management (CRM) space. It was founded in 1987 and is one of the CRM pioneers that created personal information management systems (PIM) and opportunity management systems. The first version of the product ( 3.0 , launched in 1996, one year after the acquisition of the Maximizer product line from Modatech Systems) was promoted as “ a Read More...
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

covering salesforce  com Launches Salesforce Wear Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software (being not just a consumer phenomenon). To that end, cloud customer relationship management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every Read More...
“Act Vertical” vs. “Go Extinct” Retailers - Part 1
In over a decade of covering the enterprise application space, I’ve repeatedly lauded and advised vertical focus (i.e., someone’s proven expertise in some

covering salesforce  over a decade of covering the enterprise application space, I’ve repeatedly lauded and advised vertical focus (i.e., someone’s proven expertise in some particular industry and market segment ), but not that much vertical integration per se . My beliefs were recently confirmed by what I learned while pursuing my APICS CSCP (Certified Supply Chain Professional) title. Namely, Module One of the APICS CSCP Learning System , entitled “Supply Chain Management Fundamentals” teaches that companies have Read More...
Bunchball Announces New Release of Nitro For SalesForce
Bunchball, a vendor of gamification solutions, announced a new release of its Nitro for Salesforce product. The new release extends Bunchchall’s game mechanics

covering salesforce  Announces New Release of Nitro For SalesForce Bunchball, a vendor of gamification solutions, announced a new release of its Nitro for Salesforce product. The new release extends Bunchchall’s game mechanics service organizations using the Salesforce Service Cloud. This release makes Nitro for Salesforce the only fully integrated gamification solution available from within the Salesforce Service Cloud and Sales Cloud. The product uses motivational techniques like goal-setting, real-time feedback, Read More...
Enhanced Social and Mobile Capabilities for Concurforce
With a projected $0.5 billion in revenues in 2012, Concur Technologies is the leading provider of integrated travel and expense (T@E) management solutions. The

covering salesforce  Social and Mobile Capabilities for Concurforce With a projected $0.5 billion in revenues in 2012, Concur Technologies is the leading provider of integrated travel and expense (T&E) management solutions. The company helps individuals and organizations make sure that their expense reports are in tune with their budgets and accounting rules. Concur’s Web-based and mobile solution suite, Concur T&E Cloud , enables businesses to automate and streamline the process for submitting and approving Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

covering salesforce  com Acquires ExactTarget Salesforce.com will acquire the cloud marketing platform ExactTarget . The transaction was valued at approximately $2.5 billion. Salesforce plans to add ExactTarget''s digital marketing capabilities to its Marketing Cloud functionality and to expand its customer base with ExactTarget''s more than 6,000 customers (including Coca-Cola, Gap, and Nike). To date, the Salesforce Marketing Cloud has been thriving on its previous acquisitions—Radian6 and Buddy Media—which Read More...
Polopoly
The Atex digital delivery system is a battle proven, high-performance content management system, covering all the online needs of a modern media company. Rapid

covering salesforce  high-performance content management system, covering all the online needs of a modern media company. Rapid and easy to deploy, simple to scale and customise, our web CMS, Polopoly, is the natural choice for anyone seeking to consolidate cross channel, multi-channel publishing onto one flexible platform. Read More...

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