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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » corresponding resolution event


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

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Geac Hopes To See System21 Shine Again Like ''Aurora''
By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part

corresponding resolution event  Can$179.6 million in the corresponding period in fiscal 2002 (see Figure 2). Excluding revenue attributable to the above-mentioned former publishing software business, total revenue declined by Can$19.1 million, or 11.0%, from Can$174.2 million a year ago. Software license revenue, excluding revenue attributable to the publishing software business, declined by Can$5.4 million, or 28.4%, and support and services revenue declined by Can$17.9 million, or 12.3%. These declines were partially offset by a Read More...
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

corresponding resolution event  there will also be corresponding changes to the EIM strategy. One is responsible for delivering on the other. EIM Best Practices The best practices in EIM are as numerous as the types of benefits they deliver. In this paper, we choose four practices—one for each information management quadrant— that every IT and business leader should understand. IT and Business Collaboration If you’ve ever sat in a meeting where business managers complained that IT delivered applications that didn’t meet their Read More...
Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing
Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an

corresponding resolution event  the system against a corresponding event in the physical supply chain. For example, transfer of title to goods (and resulting payment) can be associated with or triggered by related events in the physical supply chain, such as Forwarder Cargo Receipt, Vessel On-Board or Vessel Arrival.   Conclusion Experience has taught us that outsourcing and strategic relocation of manufacturing and supply bases to lower cost countries can help enterprises reduce cost of goods sold. However, history also proves that Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

corresponding resolution event  Great Plains support, the corresponding partner automatically receives e-mail with links to case history. This provides partners with incident information before being contacted by their customers, allowing better support for cases that require the expertise of a partner. Furthermore Great Plains encourages partners to supply eSupport with service fulfillment information, ensuring that case histories incorporate partner knowledge. Great Plains states that later this winter diagnostic data collected by Read More...
RedPrairie to Spread Across Europe through LIS Acquisition Part One: Event Summary
A consolidation within the warehouse management systems/ supply chain execution market, which many pundits had long been predicting, but had hardly taken place

corresponding resolution event  customer management system,distribution centers,distribution management system,distribution warehouse,distribution warehousing,erp management system,erp software,erp software system,erp software systems,erp wms,fulfillment,fulfillment center,fulfilment,global logistics,global supply chain management Read More...
Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

corresponding resolution event  business software,business solution,dynamics crm,dynamics erp,dynamics gp,dynamics nav,frx software,great plain,great plains accounting,microsoft erp,microsoft erp solutions,microsoft frx,microsoft great plains,microsoft great plains business solutions,microsoft great plains software Read More...
Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

corresponding resolution event  service-oriented architecture,SOA,Oracle,PeopleSoft,BEA Systems,Sybase,Business Objects,Siebel Systems,Lawson Software Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

corresponding resolution event  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

corresponding resolution event   Read More...
ERP Vendor Shootout - Redefining the “Shootout” Stereotype
I’m often asked about the “Vendor Shootout” event that appears on the TEC website and marketing calendar.While the term ‘shootout’ may conjure up images of

corresponding resolution event   Read More...
Three Tips for PLM Boot Camp ’09 Attendees
PLM Boot Camp ’09 is coming in one week. As one of the committee members for this event, I’m delighted to provide three tips to those who are planning to attend

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SSA Global Forms a Strategic Unit with an Extended-ERP Savvy Part One: Event Summary
SSA Global seems to be doing some proper thinking while continuing to acquire new software companies. Recent unification of its broadening collection of supply

corresponding resolution event  supply chain management distribution,supply chain management from,supply chain management information technology,supply chain management innovation,supply chain management process,supply chain management services,supply chain management software,supply chain management software providers,supply chain management solutions,supply chain management system,supply chain management systems,supply chain management technology,supply chain management tools,supply chain management transportation,supply chain managment Read More...
Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 4
Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape(TM) event. Grape Escape has become a June fixture over

corresponding resolution event   Read More...

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