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CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » corresponding resolution event


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

corresponding resolution event  , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Read More
Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

corresponding resolution event  there will also be corresponding changes to the EIM strategy. One is responsible for delivering on the other. EIM Best Practices The best practices in EIM are as numerous as the types of benefits they deliver. In this paper, we choose four practices—one for each information management quadrant— that every IT and business leader should understand. IT and Business Collaboration If you’ve ever sat in a meeting where business managers complained that IT delivered applications that didn’t meet their Read More
Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing
Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an

corresponding resolution event  the system against a corresponding event in the physical supply chain. For example, transfer of title to goods (and resulting payment) can be associated with or triggered by related events in the physical supply chain, such as Forwarder Cargo Receipt, Vessel On-Board or Vessel Arrival.   Conclusion Experience has taught us that outsourcing and strategic relocation of manufacturing and supply bases to lower cost countries can help enterprises reduce cost of goods sold. However, history also proves that Read More
Geac Hopes To See System21 Shine Again Like ''Aurora''
By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part

corresponding resolution event  Can$179.6 million in the corresponding period in fiscal 2002 (see Figure 2). Excluding revenue attributable to the above-mentioned former publishing software business, total revenue declined by Can$19.1 million, or 11.0%, from Can$174.2 million a year ago. Software license revenue, excluding revenue attributable to the publishing software business, declined by Can$5.4 million, or 28.4%, and support and services revenue declined by Can$17.9 million, or 12.3%. These declines were partially offset by a Read More
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

corresponding resolution event  Great Plains support, the corresponding partner automatically receives e-mail with links to case history. This provides partners with incident information before being contacted by their customers, allowing better support for cases that require the expertise of a partner. Furthermore Great Plains encourages partners to supply eSupport with service fulfillment information, ensuring that case histories incorporate partner knowledge. Great Plains states that later this winter diagnostic data collected by Read More
Smaller Vendors Can Still Provide Relevant Business Systems Part One: Event Summary
If Relevant Business Systems deliberately wanted to maintain its astute enterprise system as one of the best-kept secrets in the A&D and government contracting

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Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

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Oracle Renders Its PLM Outline Part One: Event Summary
Although its PLM solutions will not likely be the

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CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

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Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

corresponding resolution event  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

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Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

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The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary
Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of

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JDA Portfolio: For the Retail Industry Part One: Event Summary
From how to price and promote products to how to optimize profits, JDA Portfolio tries to create that perfect

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RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

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