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Documents related to » corresponding resolution event nsm


Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

CORRESPONDING RESOLUTION EVENT NSM: Knowledge Management: The Core of Service Resolution Management Knowledge Management: The Core of Service Resolution Management P.J. Jakovljevic - December 12, 2007 Read Comments Today s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and
12/12/2007

Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half
Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

CORRESPONDING RESOLUTION EVENT NSM: Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half Source: ServiceMax Document Type: Case Study Description: Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to
6/12/2013 2:28:00 PM

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

CORRESPONDING RESOLUTION EVENT NSM: Bolstering the Call Center with Service Resolution Management Processes Bolstering the Call Center with Service Resolution Management Processes P.J. Jakovljevic - September 4, 2009 Read Comments Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating
9/4/2009

The Importance of Component Event Management in a PLM Strategy
The Importance of Component Event Management in a PLM Strategy. Documents and Other Software Package to Use In Your Complex System Related To The Importance of Component Event Management in a PLM Strategy. Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

CORRESPONDING RESOLUTION EVENT NSM: The Importance of Component Event Management in a PLM Strategy The Importance of Component Event Management in a PLM Strategy Source: PCNalert Document Type: White Paper Description: Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being
5/25/2005 10:37:00 AM

Why Network Administrators Should Explore the “V” in KVM Switches
For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data center or remotely. Get a technical glimpse into the “whys” behind the “V” in KVM and the importance of video resolution.

CORRESPONDING RESOLUTION EVENT NSM: Why Network Administrators Should Explore the “V” in KVM Switches Why Network Administrators Should Explore the “V” in KVM Switches Source: ATEN Technology Document Type: White Paper Description: For data center administrators responsible for monitoring the screens of hundreds—and potentially thousands—of servers and PCs, video resolution is paramount for efficiency. A keyboard/video/mouse (KVM) switch can help by enabling IT staff to manage servers and other network devices, within the data
9/15/2008 3:55:00 PM

Can Webplan Reconcile Planning and Execution?Part One: Event Summary
According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning itself as a response management player with new pricing and packaging that provides an aggressive entry point and fixed priced, fixed duration implementations; leveraging partnerships with enterprise applications vendors; and investing in field operations in North America and Asia with an expanded distribution model to include both direct and indirect global sales.

CORRESPONDING RESOLUTION EVENT NSM: Can Webplan Reconcile Planning and Execution? Part One: Event Summary Can Webplan Reconcile Planning and Execution? Part One: Event Summary P.J. Jakovljevic - June 30, 2004 Read Comments Event Summary The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition.
6/30/2004

5 Tough Questions to Help Pick the Perfect Online Registration System
So you have to organize an event, and you’re looking into online registration systems to save everyone time and effort, and help your event succeed. If you’re like most event planners, you’ll soon find dozens of different systems to compare. How can you possibly tell them apart? That’s where this special report can help. It offers five tough questions you can ask to weed out the systems that aren’t right for you. Download the report.

CORRESPONDING RESOLUTION EVENT NSM: event registration, conference planning, registration software, online registration, online registration system, online event planning, online event registration.
6/27/2013 4:01:00 PM

GSQA (Global Supplier Quality Assurance)


CORRESPONDING RESOLUTION EVENT NSM: GSQA is an enterprise-wide supply chain event management application that improves yield by helping to identify disruptions, which cause a company's factory to run at less than perfect productivity.

Microsoft to Add Encore Functionality to MBS Great Plains 8.0Part One: Event Summary
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

CORRESPONDING RESOLUTION EVENT NSM: accounting best software, accounting software, accounting software comparison, accounting software packages, accounting software programs, accounting software review, accounting software reviews, accounting software solutions, accounting system software, best accounting software, best accounting software small business, best small business accounting software, business accounting software, great plain accounting software, great plains accounting software, great plains accounting system, greatplains, mbs software, microsoft accounting software, microsoft business accounting, microsoft business .
7/8/2004

Microsoft Analyst Event Part Three: What Else Can Dynamics Do, and What’s Next? » The TEC Blog


CORRESPONDING RESOLUTION EVENT NSM: bi, CRM, ERP, fae12, Microsoft Analyst Event, microsoft dynamics, microsoft dynamics ax, PowerPivot, powerview, social, sql server, ssas, surface, windows 8, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
04-01-2013

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions?Part One: Event Summary
By recently acquiring ACCPAC International and Softline, the Sage Group continues to round out by annexation. It currently still has the largest geographic coverage in the lower-end of the mid-market.

CORRESPONDING RESOLUTION EVENT NSM: accounting, accounting software, accounting software reviews, accounting system, accpac, accpacc, accpack, acpac, best small business accounting software, business accounting system, compare small business accounting software, enterprise accounting software, erp for small business, erp software, financial accounting software, microsoft small business accounting, payroll software program, payroll software programs, sage accounting, sage accounting package, sage accounting software, sage erp, sage simply, sage simply accounting, sage software, sage software simply accounting, sbt accounting, .
6/2/2004


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