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Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success
New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster

corresponding resolution event it  there will also be corresponding changes to the EIM strategy. One is responsible for delivering on the other. EIM Best Practices The best practices in EIM are as numerous as the types of benefits they deliver. In this paper, we choose four practices—one for each information management quadrant— that every IT and business leader should understand. IT and Business Collaboration If you’ve ever sat in a meeting where business managers complained that IT delivered applications that didn’t meet their Read More...
Geac Hopes To See System21 Shine Again Like ''Aurora''
By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part

corresponding resolution event it  Can$179.6 million in the corresponding period in fiscal 2002 (see Figure 2). Excluding revenue attributable to the above-mentioned former publishing software business, total revenue declined by Can$19.1 million, or 11.0%, from Can$174.2 million a year ago. Software license revenue, excluding revenue attributable to the publishing software business, declined by Can$5.4 million, or 28.4%, and support and services revenue declined by Can$17.9 million, or 12.3%. These declines were partially offset by a Can$4 Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

corresponding resolution event it  Great Plains support, the corresponding partner automatically receives e-mail with links to case history. This provides partners with incident information before being contacted by their customers, allowing better support for cases that require the expertise of a partner. Furthermore Great Plains encourages partners to supply eSupport with service fulfillment information, ensuring that case histories incorporate partner knowledge. Great Plains states that later this winter diagnostic data collected by sup Read More...
Innovative IT Consulting
Innovative IT Consulting, LLC is a different kind of IT Professional Services firm. Passionate, caring and hands-on - we help our clients plan and execute ERP

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Outsourcing--IT Infrastructure RFI/RFP Template
Employee Information,IT Facility and Data Center Operation,Distributed Technology Operation,Network and Communications Service,Business Continuity and

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Drink-IT
Drink-IT@ is a modular software suite that is intended mainly for producers and distribution centers in the beverage industry, such as breweries, specialized

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Is It Time to Purchase a New ERP?
For decades, enterprise resource planning (ERP) replacement has been compared to brain surgery: You just don''t do it unless the patient is dying. So how do you

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CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

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IT Asset Management: Saving Money, Reducing Risk
Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses

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IT Services(2)
Wipro''s IT solution and services include IT infrastructure systems integration, information systems

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Epicor Shows Resilience When It Needs It The Most
By stemming the tide of hefty losses of past years now amid possibly the most difficult market situation, Epicor might be showing us that ''calamity is the

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A CFO''s Guide For Managing IT
In the post Y2K era, many companies have turned to the CFO to oversee the IT function with the CIO or head of IT reporting to the CFO. IT may look

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IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

corresponding resolution event it  it sales lead generation,sales lead generation,lead distribution management,sales prospecting,lead conversion rate analysis,customer relationship management crm Read More...

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