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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 corresponding resolution event it

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

Evaluate Now

Documents related to » corresponding resolution event it

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

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Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

corresponding resolution event it  Great Plains support, the corresponding partner automatically receives e-mail with links to case history. This provides partners with incident information before being contacted by their customers, allowing better support for cases that require the expertise of a partner. Furthermore Great Plains encourages partners to supply eSupport with service fulfillment information, ensuring that case histories incorporate partner knowledge. Great Plains states that later this winter diagnostic data collected by Read More

Elusive Profits, Expensive Mistakes: the Pitfalls of Overseas Sourcing


Extending supply lines overseas brings new commercial and operational challenges that are far more complex than ever before. Enterprises are exposed to an entirely new universe of costs and liabilities, operations, and resource and management needs. Next generation global cost control systems can help organizations overcome these challenges. These systems help enterprises understand the real time cost impacts and financial liabilities of global sourcing initiatives--while protecting profits.

corresponding resolution event it  the system against a corresponding event in the physical supply chain. For example, transfer of title to goods (and resulting payment) can be associated with or triggered by related events in the physical supply chain, such as Forwarder Cargo Receipt, Vessel On-Board or Vessel Arrival.   Conclusion Experience has taught us that outsourcing and strategic relocation of manufacturing and supply bases to lower cost countries can help enterprises reduce cost of goods sold. However, history also proves that Read More

Geac Hopes To See System21 Shine Again Like 'Aurora'


By stabilizing its financial situation and by focusing on customer service beyond reproach and on its major product’s collaborative enhancements, in part through acquisitions, Geac hopes to overcome a lingering general feeling that it had passed up an opportunity to be a top-notch applications vendor.

corresponding resolution event it  Can$179.6 million in the corresponding period in fiscal 2002 (see Figure 2). Excluding revenue attributable to the above-mentioned former publishing software business, total revenue declined by Can$19.1 million, or 11.0%, from Can$174.2 million a year ago. Software license revenue, excluding revenue attributable to the publishing software business, declined by Can$5.4 million, or 28.4%, and support and services revenue declined by Can$17.9 million, or 12.3%. These declines were partially offset by a Read More

Enterprise Information Management: Strategy, Best Practices, and Technologies on Your Path to Success


New data sources, unstructured data, and greater volumes of data than ever before are creating an information overload. Plus, customers’ demands for faster service stress front-office applications, while parallel demands from internal users place greater demands on back-office systems. Before you discover that your data quality has been rendered ineffective, consider adopting enterprise information management (EIM).

corresponding resolution event it  there will also be corresponding changes to the EIM strategy. One is responsible for delivering on the other. EIM Best Practices The best practices in EIM are as numerous as the types of benefits they deliver. In this paper, we choose four practices—one for each information management quadrant— that every IT and business leader should understand. IT and Business Collaboration If you’ve ever sat in a meeting where business managers complained that IT delivered applications that didn’t meet their Read More

IT Services(2)


Wipro's IT solution and services include IT infrastructure systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research development.

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IT Services: Outsourcing, IT Infrastructure Competitor Analysis Report


The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

corresponding resolution event it   Read More

Proactive IT Managers Can Make a Difference


IT managers, under increasing pressure to align their activities and spending with the strategic objectives of the enterprise, need to find new ways to raise the awareness of IT opportunities throughout the enterprise. This paper presents a framework for IT managers to use as a foundation to their planning processes and as a basis for influencing enterprise strategic planning.

corresponding resolution event it  it strategy,it support solutions,itil configuration management,my strategic plan,service management,strategic,strategic alignment,strategic business planning,strategic direction,strategic marketing,strategic marketing consultant,strategic marketing consulting,strategic operational planning,strategic operations,strategic organization Read More

IT Vendor Management in Hard Economic Times


During a recession, successful businesses change their approach to managing information technology (IT) sourcing. The challenge is to become more efficient and invest in IT so the return on investment (ROI) is realized quickly and business competitiveness is improved at lower cost. IT vendor management allows you to build a mutually beneficial relationship with your suppliers and service providers. Find out how.

corresponding resolution event it  best vendor management,strategic vendor management,it vendor management,vendor management strategy,global vendor management,vendor management issues,it vendor management office,vendor management best practice Read More

Is ROI King In Evaluating IT Investments? Part 2. Measuring the Impact of IT Investments


If the underlying business assumptions change, the cash flow projections may be critically flawed but the KPI’s can still be relatively reliable indicators of the impact of an IT project. In the long run, IT project KPIs may be the best indicators for IT managers to use in evaluating the results of their IT investments.

corresponding resolution event it  roi,return on investment,cash flow measurements,cash flow,cash flow assumptions,cash flow analysis,cash flow benefits,order-to-cash process,it investments,information technology investments,internal rate of return,rir,net present value,npv,technology investments Read More

What's Wrong With Application Software? - A Possible Solution? What Is It, Why And How Does It Fit Into Your Future


The series, 'What's Wrong With Application Software' explored key challenges found in enterprise applications and also discussed the characteristics of next generation architectures that would provide better support for applications. Once such solution, model based architectures, deserves to be on an enterprise's 'technologies to watch' list.

corresponding resolution event it   Read More

Top Ten Reasons to Automate Your IT Processes


Today's IT infrastructure is more complex than ever. There are more applications, more servers both physical and virtual, larger global networks, and more data; all of which needs to be managed. Businesses can't afford to solve this problem by continually adding to headcount. They have to find a way to manage it all more efficiently. This white paper explains the top ten reasons why businesses are adopting IT process automation.

corresponding resolution event it  information technology processes,IT process automation,monitoring,ticketing,change and configuration management,ITIL incident management,frontline IT operators,disparate system integration,HP,automate IT processes Read More

Missing PDF Fonts: Why It Happens and What You Can Do About It


Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer and fonts are missing? What should you do? Why does this happen? In the first of a two-part white paper series, explore some of the core PDF concepts, font technologies, and get an introduction to the problem of missing fonts in PDF documents.

corresponding resolution event it  character code to a corresponding Character Identifier number (CID) . The CID code is then passed on to the Composite Font which will in turn generate the appropriate glyph. As we shall see in the next document, CMap files can also be missing and impact proper PDF processing. Font Embedding To display, print, or process a PDF accurately, it must contain the necessary font information. If font information is missing, recipients may not be able to display or edit the document properly or, worse, Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

corresponding resolution event it  telephony, VoIP, VoIP considerations, phone system Read More

The Consumer IT Revolution


With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

corresponding resolution event it  Consumerization,mobility,consumerization of IT,mobile technology Read More